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Epic Integration Analyst

3 months ago

Altamonte Springs, United States AdventHealth Full time

All the benefits and perks you need for you and your family:

- Benefits from Day One

- Paid Days Off from Day One

- Student Loan Repayment Program

- Career Development

- Whole Person Wellbeing Resources

- Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

The role you'll contribute:

The Senior Epic Integration Analyst applies practical knowledge of integration to design and develop integration solutions of moderate to high complexity, providing technical guidance and oversight and acting as a point of escalation and technical expert. Analyzes thoroughly and proposes effective solutions for interface projects and problems. Designs and develops integration solutions and participates in thorough testing of interfaces. Leads in troubleshooting and resolution of issues. Trains and mentors team members. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you'll bring to the team:

• Provides technical guidance and oversight on moderate to highly complex implementations. Leads team members in problem analysis and issue resolution. Manages projects through the entire software development life cycle, including analysis, design, specification, implementation, go-live, and support. Recommends improvements to processes, technology, and interfaces that improve the effectiveness of the team and the integration engine.

• Analyzes thoroughly and proposes effective solutions for interface projects and problems. Gathers and documents interface project requirements. Analyzes current interface functionality. Analyzes project requirements to understand scope of interface work. Analyzes impact of future design decisions on interfaces. Reads, comprehends, and creates technical specifications, technical documentation, and other project documentation. Researches and provides interface solutions for new technologies or interface standards.

• Designs changes and enhancements to interfaces. Designs routing, mapping, and scripting logic for interfaces. Diagrams high-level and detailed interface designs. Creates detailed conformance documents for interfaces.

• Develops integration solutions. Develops interfaces using the appropriate standard or protocol (such as: HL7, CCD, XML, X12, FTP, FHIR, web services, API, or other interoperability standards and protocols) according to the documented specifications for complex projects. Codes interface logic using programming and scripting languages (such as:ObjectScripts, TCL, Korn shell, CCL, or other appropriate languages). Effectively uses interface engines (such as: Health Connect, Epic Bridges, or other comparable systems) to support AdventHealth Information Technology's interoperability projects with Epic or other systems. Meets management's productivity and quality standards for coding and development.

• Executes testing and creates associated documentation. Coordinates, plans, and executes unit or system testing of interfaces. As required, prepares project documentation for Quality Assurance. Participates in the Quality Assurance testing process and fixes interface issues found during testing.

• Plans and implements interface changes. Performs peer review of production migration prior to interface implementation. Attends change control meetings to represent any changes affecting interfaces. Creates detailed implementation plan and implements approved integration changes into production.

• Plans, tracks, communicates, and escalates project issues in order to seek resolution. Plans and executes interface project steps to meet set deadlines. Tracks interface resource progress. Provides accurate and timely status to team lead and management, escalating roadblocks as necessary. Coordinates and drives interface meetings with external teams and vendors. Manages interface project issues to seek resolution. Communicates clearly and effectively with team members, other AIT teams, customers, vendors, management, and AIT leadership.

• Troubleshoots and resolves issues, escalates if necessary.

• Performs other duties as assigned or directed to ensure smooth and efficient operation of the AIT department and in order to comply with AHS policy and procedures.

• Works independently, with minimal supervision, under the direction and support of the Lead or Manager

• Mentors and trains team members, as needed

• Participates in on-call rotation providing 24 X 7 support

Qualifications

The expertise and experiences you'll need to succeed :

KNOWLEDGE AND SKILLS REQUIRED:

• Ability to logically read and comprehend technical and/or functional manuals and instructions

• Research and analysis skills to design new interface architecture or enhance existing interface architecture for complex solutions

• Knowledge of HL7 standards (HL7 v2, FHIR, CDA)

• Knowledge of scripting languages (such as TCL, Korn Shell, FSI Scripting or comparable)

• Knowledge of interface engines and their architecture (such as Health Connect, Epic Bridges, Cloverleaf, Cerner Open Engine, or comparable interface engine)

• Ability to determine issue impact and resolve complex issues in stressful situations

• In-depth knowledge of healthcare interoperability concepts and architecture (such as: Epic, Cerner, Athena or other EMR interoperability functionality)

KNOWLEDGE AND SKILLS PREFERRED:

• None

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor's degree in a field of study such as Computer Science, Information Technology, or related field, OR equivalent IT work experience

• 5-7 years of programming/systems analysis experience with emphasis in applications and systems architectural design and development - database and middleware technologies is preferred

• 4-6+ years of systems integration or HL7 interface development experience (such as designing, building, programming, installing and supporting HL7 interfaces)

• Experience coordinating and managing competing priorities and issues to facilitate appropriate client support and escalation of issues

• Integration development experience (such as mapping, scripting, connectivity, and configuration)

• Troubleshooting experience

• Experience providing technical oversight for complex projects through project life cycle

• Experience mentoring and training team members

• Experience leading and working on multiple complex projects concurrently

EDUCATION AND EXPERIENCE PREFERRED:

• Experience with Epic, Cerner, SQL, HL7, Linux or UNIX, Scripting Languages (ObjectScripts, TCL, Korn shell, or comparable), CCD or CDA, Health Connect, Epic Bridges, Cloverleaf, Cerner Open Engine, CCL or Discern Explorer, Relational Database, HL7 v2.x, FHIR, Web Services or API development

• Experience in programming and problem analysis

• Experience with interface on-call support

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

• InterSystems Health Connect. (Health Connect certification is required within 6 months from employment.)

• Epic Bridges. (Epic certification is required within 6 months from employment.)

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

• HL7 certifications (such as HL7 v2.x or CDA)