Americas Training Manager

1 month ago

Atlanta, United States Abbott Full time

The Opportunity

This role: Americas Training Manager- AMD, is remote based out of the Continental US . The preferred location will be someone who lives near a major airport. The division this role supports is Abbott Molecular .

Americas Training Manager - AMD

In this role, you will be responsible for developing and implementing comprehensive training strategies to enhance the knowledge, skills, and business processes within the commercial organization. You will work closely with sales, service, marketing, and business leaders to ensure training programs meet the evolving needs of the organization.

Key Responsibilities:

Training Strategy Development:  Create and execute short, medium, and long-term training strategies in collaboration with area sales, service, marketing, and business leaders.

Program Design and Delivery:  Assist the Abbott Training and Development team in designing, developing, and delivering training programs that enhance the performance of all positions within the commercial organization.

Curriculum Updates:  Continuously update the Americas training curriculum to address the evolving needs of the organization, including new and pipeline products.

Effectiveness Assessment:  Manage the assessment of training effectiveness and implement corrective actions to improve training quality.

Broader Training Needs:  Identify and deliver training programs that address the broader needs of the organization, ensuring appropriate measures and impact.

Comprehensive Training Strategy:  Assist in developing and executing a multiyear training strategy for all parts of the organization, including new and current employees, focusing on knowledge, skills, coaching, and business processes.

Selling Skills Implementation:  Customize and implement fundamental and advanced selling skills training, and expand manager coaching training to ensure high knowledge and skill levels.

Executive Relationships:  Establish and maintain executive management relationships internally and externally to enhance training programs.

Trainer Preparation:  Ensure trainers are prepared and qualified to conduct effective training sessions, with a focus on material and class structure effectiveness.

Sales Plan Support:  Develop, deliver, and reinforce training that supports the achievement of the sales plan across all key product areas, focusing on the Americas.

What you will work on:

Training Tactics:  Support area sales, field service, and marketing organizations in identifying training needs and executing existing programs to address skill gaps.

Knowledge Assessment:  Continuously evaluate the effectiveness of training programs and the knowledge and skill levels within the commercial organization.

Training Delivery:  Lead cross-functional teams in executing training programs in classroom or field-based settings, with a focus on areas of need.

Training Reinforcement:  Ensure the integration of delivered training into daily activities and address identified gaps.

Organization Communication:  Ensure timely and effective communication with team participants and stakeholders.

Sales Training Management:  Manage and recommend improvements for all sales training programs, including the New Hire program.

Training and Enablement Plans:  Drive and execute training plans to meet regional development needs and business goals.

Comprehensive Training:  Oversee commercial training and development, including product training, sales skills, business acumen, and soft skills training, implementing a global standard curriculum.

Training Administration:  Administer, coordinate, and execute all training activities and initiatives.

Coaching Sessions:  Conduct one-on-one coaching sessions with representatives and frontline managers.

Training Rollout:  Ensure training requirements are met within the commercial organization, including New Hire training and product launches, while meeting deadlines and driving cost efficiency.

Continuous Improvement:  Support and drive continuous improvement of training programs, managing KPIs from training surveys, feedback forms, learning management metrics, and sales performance.

Standardization:  Support regional organizations in standardizing training methods and activities.

Required Qualifications

Bachelor’s degree required.

5+ years plus of commercial experience, preferably in the Diagnostics or Medical Device industry.

3+ years successful sales training experience required.

Proficiency in development and delivery of customer focused needs development training.

Ability to travel up to 30% domestically and internationally.

Preferred Qualifications

Master’s degree preferred.

Learning and Development certification preferred.

Outstanding facilitation, presentation, and communication skills.

Demonstrate superior selling/support skills and product knowledge in previous assignments.

Bi-Lingual in English with Spanish, French, or Portuguese is a plus.

Previous sales and/or territory leadership experience in similar industry is a plus.

Manage administrative training requirements; compliance, LMS system, processes, training reports, etc.. (Adobe, Microsoft ppt, word, excel) and instructional design/material development (Adobe InDesign, Storyline, Rise, Camtasia, Vyond, Synthesia)

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