Organizational Change Management Lead

6 months ago

Atlanta, United States CRH Americas Inc. Full time

Job Summary

The CRH Americas Solutions - Organizational Change Management Lead is responsible for developing and executing change management plans that enable maximum adoption for Solutions selling across the Americas. The OCM lead ensures employees are informed, prepared, and supported through organizational change(s) to include communications, workshops and or training, and measurement of adoption for sustained outcomes. This role requires a deep understanding of management principles, strong communication and facilitation skills, and the ability to work collaboratively across all levels of the organization.

Job Responsibilities

Support organizational change management work streams for enterprise level programs through the application of a structured change management methodology.

Develop and implement a communication plan that addresses the information needs of each stakeholder group, ensuring clarity and transparency - Facilitate two-way communication channels to gather feedback, and address concerns

Assess training needs including new systems, processes, or roles that employees need to adapt to and collaborate with Solutions and other departments to design, develop, and deliver training programs to address these needs, ensuring that training methods are suited to the audience

Identify potential resistance to change within the organization and develop plans to address these challenges proactively

Conduct readiness assessments to gauge the organization's preparedness for the impending change and use the findings to adjust change management communication plans and training strategies

Assess the cultural implications of change and develop strategies that are inclusive and align to CRH’s culture and development objectives

Work closely with leaders and managers at all levels to ensure they are aligned with the change management strategy

Establish key performance indicators (KPIs) to measure the effectiveness of change management and training initiatives

Develop plans to reinforce and sustain the changes over time, ensuring that new behaviors, processes, and systems are fully embedded in the organization's operations

Collaborate with program road maps and solutions across all business areas

Travel around 25%

Job Requirements

Bachelor’s Degree in Business/related discipline or equivalent experience

7+ years of change management experience in a manufacturing or related industry, including:

Major organizational change initiatives

Communications & engagement

Training design & implementation

Knowledgeable on change management frameworks, philosophy and processes

Experience leading Business Value, Design Thinking, or Human-Centered Change relevant workstreams

Knowledge of Salesforce.com preferred, not required

Exceptional interpersonal and organizational influencing skills

Contagious positive attitude that inspires change

Ability to build strong relationships and align to a common vision

Relevant experience that builds confidence and credibility with stakeholders

Exceptional verbal and written communication skills to varying audience levels

Resiliency and ability to deliver results under challenging circumstances


The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest

CRH is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this . 

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