Head of North America Claims Operations

19 hours ago

Atlanta, United States AIG Full time

Head of North America Claims Operations At AIG, we are reimagining the way we help customers to manage risk. Join us as Head of North America Claims Operations to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team and to work with some of the industry’s top talent. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact This position will act as both an advisor to the Global Claims COO – Technical Services & Delivery and a delegate on their behalf. You will partner closely with the executive and extended leadership team(s) to develop, align, and execute strategic plans across the North America Claims. You will be responsible for the day-to-day operational activities and resources in North America. This multifaceted role will engage actively with claims leaders in North America together with stakeholders in the operations and business teams to ensure that operational activity and plans are aligned. Key accountabilities include: Serve as North America Claims Operations leader to ensure effective planning, prioritization, and process improvement opportunities. Support ongoing Claims strategic initiatives through supporting and driving programs and actions that foster an environment of continuous improvement. Promote various feedback mechanisms ensuring management has the necessary information needed to manage and improve claims operational performance. Act as thought partner and trusted advisor to the Global Claims COO – Technical Services & Delivery on all aspects of strategy. Build collaborative relationships with aligned lines of business executive team; assist in the alignment of priorities and acceleration of operations support and optimization. Collaborate with enabling teams, including Global Claims COEs, Claims Legal, Compliance, IT, and Claims Finance etc., to progress priorities while aligning to Global GI Claims standards. Provide business oversight of non-technical claims support to critical business activities, including business review, watch list and pipeline report, and real estate. Drive a continuous improvement culture by leading short and long-term efforts to improve quality, simplify process, reduce cycle times and expenses. Work in close partnership with the Global Claims functions to deliver strong performance and oversight for North America claims. Drive a culture that promotes collaboration, diversity, equity, and inclusion. Lead, coach, and optimize talent and ensure succession planning. What you’ll need to succeed: BA/BS degree; MBA strongly preferred. 12+ years’ experience in business planning, strategy, and operations management. Broad understanding of insurance life cycle and intersections with Claims. Strong background in operational management and process improvement. Strong Compliance, Governance and/or audit, regulatory background. Expertise in Continuous Improvement Methodologies. Experience navigating matrixed organizations and negotiating optimal solutions across cross-functional teams. Analytics, strategic and structured thinker with demonstrated ability to deliver. Proven ability to dissect complex business issues, perform research and analysis, and synthesize conclusions into a value-maximizing strategy. Effective communication, presentation, organizational and planning skills. Willingness to appropriately challenge the status quo. Ability to connect staff both on an individual level and in large groups. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work. Welcome to a culture of belonging We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. Functional Area: OP - Operations AIG Claims, Inc. #J-18808-Ljbffr

  • Head of North America Claims Operations

    24 minutes ago

    Atlanta, United States AIG Full time

    Head of North America Claims Operations At AIG, we are reimagining the way we help customers to manage risk. Join us as Head of North America Claims Operations to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team and to work with some of the industry’s top talent. Make your mark...

  • North America Claims Operations Manager

    4 months ago

    Atlanta, United States AIG Full time

    Manager – North America Claims OperationsAt AIG, we are reimagining the way we help customers to manage risk. Join us as Manager - North America Claims Operations to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team and to work with some of the industry’s top talent.Make your...

  • VP Finance-North America

    4 weeks ago

    Atlanta, United States EnCompass Full time

    VP Finance, North America Location: Atlanta - Hybrid Position Type: Full-time, Exempt Position Summary: The VP Finance, North America will provide finance and business support across North America. In addition, the candidate will work closely with the Chief Financial Officer (CFO) to maintain and support global financial requirements. The position reports...

  • Marine Regional Technical Claims Lead

    19 hours ago

    Atlanta, United States AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Marine Regional Technical Claims Lead to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Stewardship Our Claims teams are the proven problem solvers of choice for clients,...

  • Marine Regional Technical Claims Lead

    19 hours ago

    Atlanta, United States AIG Full time

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Marine Regional Technical Claims Lead to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Stewardship Our Claims teams are the proven problem solvers of choice for clients,...

  • Claims Director

    7 days ago

    Atlanta, United States Reserv Claims Analysis LLC Full time

    DescriptionAbout ReservReserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating...

  • Claims Director

    1 week ago

    Atlanta, United States Reserv Claims Analysis LLC Full time

    DescriptionAbout ReservReserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating...

  • Department Head for Personal Injury Claims

    4 weeks ago

    Atlanta, Georgia, United States Bader Law Full time

    Job Title: Department Head for Personal Injury ClaimsBader Scott Injury Lawyers, a fast-growing law firm in Atlanta, seeks an experienced leader to manage its Personal Injury Department. The ideal candidate will have a passion for delivering exceptional results and a proven track record of success in a dynamic environment.Responsibilities:Supervise and...

  • General Liability Claims Analyst

    4 weeks ago

    Atlanta, United States Zurich Insurance Company Ltd. Full time

    At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person...

  • Head of Business Development Solutions

    4 weeks ago

    Atlanta, Georgia, United States Cognizant North America Full time

    Role OverviewAs a seasoned professional, you will lead business development activities from opportunity identification to sold work in support of Cognizant North America's Digital Experience service line revenue targets for North America (US, Canada, and LATAM).Your expertise will be instrumental in uncovering opportunities and driving solutioning for fixed...

  • Supply Chain Operations Director

    3 weeks ago

    Atlanta, Georgia, United States Keter North America Full time

    Job SummaryThe Vice President of Supply Chain will oversee and manage end-to-end supply chain operations for Keter North America, focusing on strategic planning and execution to optimize supply chain processes.This role plays a crucial part in managing our supply chain and promoting a culture that prioritizes customer satisfaction and revenue growth.Key...

  • Global Marine Recovery Technical Lead

    3 months ago

    Atlanta, United States American International Group Full time

    Global Marine Recovery Technical Lead - Claims At AIG, we are reimagining the way we help customers to manage risk. Join us as a Global Marine Recovery Technical Lead - Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the...

  • Claims Manager

    2 days ago

    Atlanta, United States City of Atlanta Full time

    Job Posting Open Until FilledHiring Department: LAWGeneral Description and Classification StandardsThe individual in this position is responsible for providing investigative legal services for the City of Atlanta.  Duties include gathering information, evidence and other discovery data related to on-going investigations; interviewing witnesses; performing...

  • Head of Growth Solutions

    4 weeks ago

    Atlanta, United States Cognizant North America Full time

    Head of Growth Solutions, Insurance / Capital Markets Who we are: As the Digital Experience (DX) practice at Cognizant, we bring to life intuitive and personalized interactions through expertise in experience strategy, design, product, content, digital marketing and digital learning. We engage with clients to design, build, and run new and innovative digital...

  • Marketing Manager, NAL

    3 weeks ago

    Atlanta, United States Corpay Full time

    Marketing Manager, NAL (North America Local)What We Need Corpay is looking to hire a Marketing Manager, NAL within our Marketing division. This position falls under our North American Fuel line of business and is located in Atlanta, GA. As the Marketing Manager, you will develop and execute comprehensive marketing strategies to drive new acquisition, and...

  • Vice President of Supply Chain Operations

    1 month ago

    Atlanta, Georgia, United States Keter North America Full time

    Job SummaryThe Vice President of Supply Chain will be responsible for overseeing and managing the end-to-end supply chain operations of Keter North America, with a focus on strategic planning and execution to optimize supply chain processes, improve efficiency, and reduce cost.Key ResponsibilitiesDevelop and implement supply chain strategies that align with...

  • Director of Tax Strategy for North America

    4 weeks ago

    Atlanta, Georgia, United States Novelis Corporate HQ Full time

    Job Title: Director, North America TaxNovelis Corporate HQ is seeking a highly skilled Director, North America Tax to join our team. As a key member of our tax leadership team, you will be responsible for all tax aspects of the Novelis North America Region, including inbound and outbound transactions in the United States and Canada.Key...

  • Global Account Sales Manager

    6 months ago

    Atlanta, United States Alfa Laval Full time

    At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. Who you are You are a self-motivated team...

  • Industry Strategy Director, General Merchandise, North America

    4 weeks ago

    Atlanta, United States RELEX Solutions Full time

    Industry Strategy Director, General Merchandise, North America RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating...

  • Industry Strategy Director, General Merchandise, North America

    4 weeks ago

    Atlanta, United States RELEX Solutions Full time

    Industry Strategy Director, General Merchandise, North America RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating...