Customer Care Representative
Found in: Talent US C2 - 1 week ago
Job Summary
The Customer Care Representative will be a member of the team responsible for being the primary contact group for incoming customer and branch calls. This role will require frequent communication with customers, branch personnel, and Shared Services team members. Within this role, you will assist the customer or branch with their request if able, or will transfer the call within Shared Services for assistance. This position works frequently within SAP, so previous experience is helpful. Success will depend on having a “customer first” attitude, along with a willingness to learn new functions and positively contribute to team performance.
Essential Functions
Provide professional administrative and telephone support for incoming customer and branch phone calls to Financial Shared Services delivering first call resolution.
Handle all general questions concerning statements or other correspondence received by the customer relating to supply accounts, installment accounts and branch inquiries.
Update the automated credit card system for account changes accurately and in compliance with internal & PCI controls.
Process customer credit card or electronic check payments by phone accurately and in compliance with internal & PCI controls.
Act as liaison between branch offices and the Financial Shared Services.
Performs other duties as assigned.
Job Qualifications
Required Qualifications
High School degree or equivalent
Strong customer orientation with a sound knowledge of telephone etiquette with a pleasant and friendly attitude.
Possesses strong interpersonal and communication skills, exceptional at building relationships
Positively contribute to the Financial Shared Services team environment
Has exceptional organizational, problem solving, and multi-tasking skills and shows a great attention to detail
Proficient in computer navigation and working with several software programs at the same time
Demonstrates a commitment to Patterson’s values and professionalism through appropriate conduct at all times
Preferred Qualifications
SAP experience
Financial Services experience
Hours: 10:00am -7:00pm CT
Starting compensation: $15/hr
-
Customer Care Representative
4 days ago
Dallas, United States Lennar Full timeLocation: Location: Customer Care Representative in Dallas at Lennar Homes **Location:** **Experience:** 3 years **Job Description** **Overview** As a Customer Care Representative, you will be responsible for evaluating requests, scheduling trades to complete work, expedite repairs and ensure homeowner satisfaction. #CB #ZR **Responsibilities** * Conduct...
-
Customer Care Representative
1 week ago
Dallas, United States GuildQuality Full timeCreated: Mar 8th 2021 **Customer Care Representative** Full-time employee Dallas, TX **Overview**: This position is primarily responsible for meeting with homeowners to determine areas of concern and coordinate repair schedules. Once repairs are completed, verify accuracy of subcontractor workmanship. * Receives calls and review correspondence from...
-
Dallas Telecom Customer Care Representative
5 hours ago
Dallas, United States Mass Markets - MCI Company Full timeTELCOM CUSTOMER CARE REPRESENTATIVE (FULL-TIME)Here at MCI, we keep things light. We believe our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and Customer Care, Representative, Telecom, Technical Support, Customer Experience, Customer Service, Retail
-
Customer Care Representative
1 week ago
Dallas, United States Woodbridge Home Solutions Full timeOverview: Who We Are: We are in our 34th year of business at Woodbridge Home Solutions! We are a company founded on the importance of giving back, driving solutions, building strong relationships, and doing the right thing. We offerdesign assistance to help homeowners select the right combination of products to enhance their homes beauty, reduce energy...
-
Customer Success Representative
6 days ago
Dallas, United States Zion Capital Full timeJob DescriptionJob DescriptionThe Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of...
-
Customer Relations Representative
2 weeks ago
Dallas, United States Elite GI. Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...
-
Customer Relations Representative
1 week ago
Dallas, United States Elite GI. Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...
-
Customer Relations Representative
6 days ago
Dallas, United States Olympus Executives Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...
-
Customer Warranty Representative
1 week ago
Dallas, United States Starlight Homes Full timeJob DescriptionJob DescriptionOpening our doors in 2017, Starlight Homes builds homes designed specifically for the first-time homebuyer. Our goal is to make the dream of homeownership a reality for everyone, offering expertly crafted homes at an affordable price and ensure its customers’ first journey into home buying is simple, smooth, and reassuring....
-
Dallas, United States The University of Texas Southwestern Medical Center Full timeJoin UT Southwestern in the Parking Services department as an Administrative Customer Support Representative. Required Experience and Education High school diploma or equivalent, and one (1) year experience in customer service or related field. Job D Administrative, Support, Representative, Customer, Healthcare, Retail
-
Data Entry Customer Representative
1 week ago
Dallas, United States Talkishco Full timeJob DescriptionJob DescriptionDescriptionJob Title: Data Entry Customer RepresentativeCompany: TalkishcoLocation: Dallas, TXAbout Talkishco: At Talkishco, we offer a range of sales solutions to businesses, including sales consulting, lead generation, sales training, sales outsourcing, and CRM implementation.Job Description: We are seeking a proactive and...
-
Patient Care Representative
1 week ago
Dallas, United States Elara Caring Network Full timePatient Care Representative. At Elara Caring, we care where you are and believe the best place for your care is where you live. We know theres no place like home, and thats why our teams continue to provide high-quality care to more than 60,000 pa Patient Care, Representative, Patient, Operations, Healthcare
-
Customer Support Representative
6 days ago
Dallas, United States Stellar Full timeWe are on a mission to revolutionize the way Third Party Contractors and Tradespeople work, and we're hiring a Customer Support Representative to help make it happen. As a member of the support team, you will help manage our inbound phone line and be responsible for ongoing communication with both internal and external customers. You will be keenly focused...
-
Bilingual Customer Service Representatives
1 week ago
Dallas, United States Northwest Insurance Agency Full timeJob DescriptionJob DescriptionWe are seeking a Bilingual Customer Service Representatives to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and...
-
Customer Support Representative II
1 week ago
Dallas, United States SchoolInfoApp Full time**SchoolInfoApp Customer Support Representative II** (App Store Associate) SchoolInfoApp is looking for a tech-savvy and problem-solving customer support professional with a passion for serving both our clients and internal team. The ideal candidate will have excellent written and verbal communication skills, organization skills, a positive, upbeat attitude...
-
Customer Care Manager
2 weeks ago
Dallas, United States FTS, Inc. Full timeJob DescriptionJob DescriptionJob Title: Area Customer Care ManagerLocation: Dallas, TXIndustry: Homebuilding Job Summary: As the Area Customer Care Manager, you will be responsible for overseeing customer care operations within the Dallas, TX area. Your primary focus will be on maintaining strong vendor relationships and efficiently managing a team of...
-
Entry-Level Energy Customer Care Agent
1 week ago
Dallas, United States Mass Markets Full timeMass Markets - JobID: 14417 [Call Center Representative] As an Energy Customer Care Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Use knowledge base and training to accurately answer customer questions and sell appropriate products and services; Listen to customers, understand their...
-
Dallas, United States Samra Organization Full timeJob DescriptionJob DescriptionAre you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated...
-
Customer Care Representative
1 week ago
Dallas, United States ECS Transportation Group Full timeJob DescriptionJob DescriptionThis position requires a highly capable administrative candidate with strong organizational skills and prior customer service, call center and scheduling experience. Responsibilities include high volume reservations via phone and email, scheduling and dispatching. Must be a highly skilled professional with articulate phone...
-
Client Services Director
5 hours ago
Dallas, United States Always Best Care Full timeClient Services Director Description Always Best Care Senior Services - a Non Medical In Home Care Agency in the Dallas Metroplex-is seeking a Client Services Director to manage the care of our clients. The Client Services Director will be responsible for ensuring compliance with federal, state and local regulations; promoting high standards of client...