Customer Care Representative

4 weeks ago


Dallas, United States GuildQuality Full time

Created: Mar 8th 2021 **Customer Care Representative**

Full-time employee Dallas, TX

**Overview**: This position is primarily responsible for meeting with homeowners to determine areas of concern and coordinate repair schedules. Once repairs are completed, verify accuracy of subcontractor workmanship.

* Receives calls and review correspondence from homeowners.

* Schedules appointments with homeowners.

* Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy.

* Determines repairs to be made using discretion to satisfy customer requests and creates work order schedules.

* Communicates repairs needed to field and office staff; refers repair requests for unwarranted items to management.

* Communicates and coordinates with subcontractors regarding work orders and schedules; uses diplomacy in dealing with subcontractors.

* Verifies completion of subcontractor workmanship and communications completion to office staff.

* Authorizes billing requests after reviewing submitted charges for accuracy.

* Performs other duties as assigned by Customer Care Executive.

* High school graduate or equivalent.

* Three years customer service with three to five years construction experience.

**Application URL:**



  • Dallas, United States Lennar Full time

    Location: Location: Customer Care Representative in Dallas at Lennar Homes **Location:** **Experience:** 3 years **Job Description** **Overview** As a Customer Care Representative, you will be responsible for evaluating requests, scheduling trades to complete work, expedite repairs and ensure homeowner satisfaction. #CB #ZR **Responsibilities** * Conduct...


  • Dallas, United States Patterson Companies, Inc. Full time

    Job Summary The Customer Care Representative will be a member of the team responsible for being the primary contact group for incoming customer and branch calls. This role will require frequent communication with customers, branch personnel, and Shared Services team members. Within this role, you will assist the customer or branch with their request...


  • Dallas, United States Mass Markets - MCI Company Full time

    TELCOM CUSTOMER CARE REPRESENTATIVE (FULL-TIME)Here at MCI, we keep things light. We believe our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and Customer Care, Representative, Telecom, Technical Support, Customer Experience, Customer Service, Retail


  • Dallas, United States Manna Pro Full time

    >> Customer Service Representative Customer Service Representative Summary Title:Customer Service Representative ID:1318Location:Dallas, TXDepartment:Customer Service Description **Title:** Customer Service Representative **Manna Pro Products, LLC is a manufacturer and marketer of animal nutrition and care products. We are committed to bringing innovation,...


  • Dallas, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Dallas, TX, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...


  • Dallas, United States Zion Capital Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Zion Capital. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will...


  • Dallas, United States Car Capital Full time

    **Customer Service Representative** **General** Car Capital Technologies is a quickly growing tech company in the auto finance space. We are expanding our call center, and we are looking for great customer service representatives! This position will involve assisting in the funding, servicing and collection of auto finance contracts between dealers and...

  • Customer Care A/R>

    2 hours ago


    Dallas, United States Southern Glazer's Wine & Spirits Full time

    Southern Glazer's Wine & Spirits - JobID: 24209 [Customer Service Representative] As a Customer Care Accounts Receivable Rep at Southern Glazer's Wine & Spirits, you'll: Support customers in resolving issues related to self-service experience; Navigate customers through the process of submitting an order through the self-service portal; Handle calls from...


  • Dallas, United States Zion Capital Full time

    The Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...


  • Dallas, United States Zion Capital Full time

    Job DescriptionJob DescriptionThe Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of...


  • Dallas, United States Zion Capital Full time

    Job DescriptionJob DescriptionThe Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of...


  • Dallas, United States Elite GI. Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...


  • Dallas, United States Olympus Executives Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...


  • Dallas, United States Century Communities Full time

    Description Position at Century Communities About Century Communities As one of the nation's largest homebuilders and an industry leader in online home sales, we know what it takes to be a market gamechanger, and that includes providing you with all the resources, opportunities, and benefits to build a thriving and rewarding career. Benefits We Offer Team...


  • Dallas, United States Think Tell Junction Full time

    Job DescriptionJob DescriptionJoin Our Team as a Customer Service Representative at Think Tell JunctionAre you passionate about delivering exceptional customer service? Think Tell Junction is seeking a Customer Service Representative to join our dedicated team in Dallas, TX. As a Customer Service Representative, you will play a key role in ensuring our...


  • Dallas, United States Monstera Talent Ltd Full time

    Job DescriptionJob DescriptionCustomer Service Representative | $850 - $1100 per weekFull-time in Dallas, TX.As a Customer Service Representative, you will be the face and voice of our clients. Your primary responsibility will be to engage customers and promote clients' products and services. You will serve as a brand ambassador, acquiring and...


  • Dallas, United States Veritas Home Health Full time

    Job DescriptionJob DescriptionWe are looking for a Bilingual customer service representative, includes driving 90% of their time, using their own vehicle, must be self-disciplined, creative, loves challenges, and takes customer service to the extreme. You must be detailed oriented, excel at problem solving, loves patients and will provide services in their...


  • Dallas, United States STARVIEW ENTERPRISES INC Full time

    Job DescriptionJob DescriptionAre you a charismatic and outgoing individual who thrives on building meaningful connections? Do you have a passion for making a positive impact while representing a variety of reputable clients? If so, we have the perfect role for you!Why Join Us?Diverse Client Portfolio: As a Customer Service Representative, you will have the...


  • Dallas, United States Zion Capital Full time

    Job DescriptionJob DescriptionZion Capital is a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure through innovative and communications-focused revenue strategies.We are looking for a self-starter entry-level Telecommunications...


  • Dallas, United States FASTSIGNS #17401 Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryFree food & snacksFree uniformsOpportunity for advancementPaid time offTraining & development Fastsigns of Dallas- Fair Park is hiring for a Customer Service Representative to join our team!Benefits/Perks:Competitive PayPaid Vacation and HolidaysPerformance BonusOngoing...