Bilingual Customer Service Representatives

1 week ago


Dallas, United States Northwest Insurance Agency Full time
Job DescriptionJob Description

We are seeking a Bilingual Customer Service Representatives to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionGreat opportunity to grow with a burgeoning insurance agency catering to all types of clients and writing all lines of insurance. Family owned and operated for over 30 years. Looking for someone who wants to work, learn and start a new career in the insurance industry. Opportunity for growth and long term benefits.Company DescriptionGreat opportunity to grow with a burgeoning insurance agency catering to all types of clients and writing all lines of insurance. Family owned and operated for over 30 years. Looking for someone who wants to work, learn and start a new career in the insurance industry. Opportunity for growth and long term benefits.

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