Customer Care Representative
2 weeks ago
Overview:
Who We Are:
We are in our 34th year of business at Woodbridge Home Solutions
We are a company founded on the importance of giving back, driving solutions, building strong relationships, and doing the right thing.
We offerdesign assistance to help homeowners select the right combination of products to enhance their homes beauty, reduce energy costs, and increase their homes value.
Who You Are:
- Have an outgoing, friendly, and professional demeanor at all times when communicating with customers, recognizing that they will always remember how you make them feel.
- A commitment to providing each customer with a 5-STAR experience.
- A positive, flexible, and collaborative mindset.
- A willingness and ability to reflect on performance, receive constructive feedback, a desire to grow professionally, and a dedication to exceptional teamwork.
What You'll Be Doing:
- Respond to homeowner issues in a timely, efficient, and professional manner - related to production department or warranty items that need repair (this includes communicating by phone, email, or text).
- Conduct follow-up communications with homeowners and the production department to ensure that projects are 100% complete
- Actively participate in Guild Quality Survey reviews and follow up with homeowners and internal departments to increase survey response rates and satisfaction results.
- Schedule quality control inspections within company guidelines.
- Update Customer Care database and/or IT application systems with scheduling dates, service providers, and other information required.
- Coordinate and schedule technicians to perform necessary Customer Care repairs in the homeowners home. Create and confirm accurate schedules for Customer Care requests.
- Track and review industry trends and work with the production department on improvement opportunities. Seize opportunities to benchmark and share best practices with other division offices and departments.
Hard-Skills Needed:
- Basic computer skills
- Organizational skills
- Phone Etiquette
What We Offer:
- $18-$20/HR
- Full package of benefits (vision, medical, dental, 401k, etc.)
- Paid Holidays
USD $18.00/Hr.
Posted Max Pay Rate:
USD $20.00/Hr.
-
Customer Care Representative
7 days ago
Dallas, United States Lennar Full timeLocation: Location: Customer Care Representative in Dallas at Lennar Homes **Location:** **Experience:** 3 years **Job Description** **Overview** As a Customer Care Representative, you will be responsible for evaluating requests, scheduling trades to complete work, expedite repairs and ensure homeowner satisfaction. #CB #ZR **Responsibilities** * Conduct...
-
Customer Care Representative
2 weeks ago
Dallas, United States GuildQuality Full timeCreated: Mar 8th 2021 **Customer Care Representative** Full-time employee Dallas, TX **Overview**: This position is primarily responsible for meeting with homeowners to determine areas of concern and coordinate repair schedules. Once repairs are completed, verify accuracy of subcontractor workmanship. * Receives calls and review correspondence from...
-
Customer Care Representative
2 weeks ago
Dallas, United States Patterson Companies, Inc. Full timeJob Summary The Customer Care Representative will be a member of the team responsible for being the primary contact group for incoming customer and branch calls. This role will require frequent communication with customers, branch personnel, and Shared Services team members. Within this role, you will assist the customer or branch with their request...
-
Dallas Telecom Customer Care Representative
3 days ago
Dallas, United States Mass Markets - MCI Company Full timeTELCOM CUSTOMER CARE REPRESENTATIVE (FULL-TIME)Here at MCI, we keep things light. We believe our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and Customer Care, Representative, Telecom, Technical Support, Customer Experience, Customer Service, Retail
-
Customer Success Representative
1 week ago
Dallas, United States Zion Capital Full timeJob DescriptionJob DescriptionThe Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of...
-
Customer Success Representative
3 days ago
Dallas, United States Zion Capital Full timeJob DescriptionJob DescriptionThe Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of...
-
Customer Relations Representative
3 weeks ago
Dallas, United States Elite GI. Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...
-
Customer Relations Representative
10 hours ago
Dallas, United States Elite GI. Full timeAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our customers and donors, educating...
-
Customer Relations Representative
2 weeks ago
Dallas, United States Elite GI. Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...
-
Customer Relations Representative
1 week ago
Dallas, United States Olympus Executives Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...
-
Customer Relations Representative
3 days ago
Dallas, United States Olympus Executives Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...
-
Customer Warranty Representative
2 weeks ago
Dallas, United States Starlight Homes Full timeJob DescriptionJob DescriptionOpening our doors in 2017, Starlight Homes builds homes designed specifically for the first-time homebuyer. Our goal is to make the dream of homeownership a reality for everyone, offering expertly crafted homes at an affordable price and ensure its customers’ first journey into home buying is simple, smooth, and reassuring....
-
Administrative Customer Support Representative
2 weeks ago
Dallas, United States The University of Texas Southwestern Medical Center Full timeJoin UT Southwestern in the Parking Services department as an Administrative Customer Support Representative. Required Experience and Education High school diploma or equivalent, and one (1) year experience in customer service or related field. Job D Administrative, Support, Representative, Customer, Healthcare, Retail
-
Patient Care Representative
2 weeks ago
Dallas, United States Elara Caring Network Full timePatient Care Representative. At Elara Caring, we care where you are and believe the best place for your care is where you live. We know theres no place like home, and thats why our teams continue to provide high-quality care to more than 60,000 pa Patient Care, Representative, Patient, Operations, Healthcare
-
Data Entry Customer Representative
2 weeks ago
Dallas, United States Talkishco Full timeJob DescriptionJob DescriptionDescriptionJob Title: Data Entry Customer RepresentativeCompany: TalkishcoLocation: Dallas, TXAbout Talkishco: At Talkishco, we offer a range of sales solutions to businesses, including sales consulting, lead generation, sales training, sales outsourcing, and CRM implementation.Job Description: We are seeking a proactive and...
-
Customer Support Representative
1 week ago
Dallas, United States Stellar Full timeWe are on a mission to revolutionize the way Third Party Contractors and Tradespeople work, and we're hiring a Customer Support Representative to help make it happen. As a member of the support team, you will help manage our inbound phone line and be responsible for ongoing communication with both internal and external customers. You will be keenly focused...
-
Customer representative con alemn
2 hours ago
Dallas, United States Barcelona Full timeCon su acuerdo, nosotros y Nosotros y nuestros socios hacemos el siguiente tratamiento de datos: Almacenar o acceder a informacin en un dispositivo , Anuncios y contenido personalizados, medicin de anuncios y del contenido, informacin sobre el pblico y desarrollo de productos , Datos de localizacin geogrfica precisa e identificacin mediante las...
-
Bilingual Customer Service Representatives
2 weeks ago
Dallas, United States Northwest Insurance Agency Full timeJob DescriptionJob DescriptionWe are seeking a Bilingual Customer Service Representatives to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and...
-
Customer Care Specialist
2 days ago
Dallas, United States SuperCare Health Full timeUnder the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clie Customer Care, Specialist, Customer Service, Health, Healthcare, Medical, Patient
-
Corporate Care Agent
10 hours ago
Dallas, United States Likewize Full timeJob Description: Likewize is searching for Customer Support Representatives to join our team at our global Headquarters in Southlake, Texas. In this role, you will assist customers by explaining insurance program details, troubleshooting issues during the claims process, managing assigned tickets and working with internal departments in order to expedite...