Inside Account Manager

4 weeks ago

Deer Park, United States AWC Full time

AWC takes great pride in being trusted Automation and Controls Specialists, offering industrial automation and process technology solutions to enhance Manufacturing and Utility operations. Our team of over 600 employee-owners is committed to working together to challenge the status quo. We are currently in search of a skilled Inside Account Manager who shares our passion for learning, utilizing innovative technology to overcome complex issues, and eager to reap the benefits of being an owner. If you fit this description, we would be thrilled to connect with you.

As an Inside Account Manager, you are instrumental to our sales team, fostering and nurturing relationships with our valued customers, driving business growth, and ensuring customer satisfaction. Success in this role is measured not only by meeting sales targets but also by surpassing customer expectations. Collaborating closely with Technical Account Managers, you'll continually enhance your skills and advance your career within the industry.

The Job:

Cultivate, develop, and maintain strong customer relationships essential for driving the success of our sales team and ensuring account retention and growth. Efficiently handle and process customer requests for quotes (RFQs) and purchase orders (POs), ensuring prompt and accurate responses. Manage and fulfill customer requirements, including timely follow-ups on quotes and expediting purchase orders as needed. Lead sales forecasting efforts, leveraging account sales data to identify trends and opportunities for growth. Collaborate with Technical Account Managers and Project Managers to establish pricing, profit margins, and inventory suggestions for key accounts, ensuring alignment with customer needs and company objectives. Regularly review internal work processes to ensure adherence to quality standards, while also proactively suggesting improvements to enhance efficiency and effectiveness. Explore innovative and practical alternatives to increase the likelihood of successfully closing orders at higher margins, demonstrating creativity and strategic thinking in sales approaches.

Basic Qualifications:

Demonstrated sense of urgency, high energy, and strong accountability, driving results in a fast-paced environment. Exceptional verbal and written communication skills, enabling effective interaction with customers and colleagues alike. 2-5 years of relevant industry experience, with a solid understanding of pressure, temperature, flow measurement, level measurement and related concepts. Basic familiarity with industrial automation and controls practices, products, and market dynamics.

About AWC

As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the world’s most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. 

The Rewards

Employee Stock Ownership Plan (ESOP) 401(K) Match Competitive Pay Medical, Dental and Vision Insurance Package Life Insurance Paid Time Off and Holiday Pay Career Development Opportunities

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