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Regional Director of Food

3 months ago

San Antonio, United States ASM Global Full time

POSITION: Regional Director of Food & Beverage

DEPARTMENT: Food & Beverage

REPORTS TO: Regional Director of F&B

FLSA STATUS: Salaried Exempt

As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

ASM Global, has an excellent and immediate opening for a Regional Director of Food and Beverage at the Alamodome in San Antonio, Texas. 

Directs and coordinates the entire food and beverage operation at the Alamodome as well as other food and beverage venues in the region by performing the following duties personally or through subordinate supervisors.

MAJOR RESPONSIBILITIES:

  • Markets Food and Beverage services to clients and establishes Food and Beverage controls.
  • Foster & maintain positive client relations.
  • Daily management of the Food & Beverage departmental operations and personnel.
  • Creates Food and Beverage sales projections and budgets for facility events.  
  • Responsible for stand inventory and per capita reports for each event and ongoing fiscal reporting.  
  • Purchasing and overseeing distribution of all products to concessions outlets.  
  • Responsible for daily concession food and beverage compliance and service concerns such as, Health Department regulations, Alcohol beverage service guidelines and standards, menu engineering/development and detailed costing for concessions operation.  
  • Hires and trains new concession employees; anticipates and schedules labor needs for event and non-event days.  
  • Controls spoilage, cost of sales.  
  • Inspects and tastes prepared food to maintain quality standards and sanitation regulations.  
  • Is responsible for the overall direction and coordination of Food and Beverage units. Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.  
  • This position will work with limited supervision and will require the ability to interact with all levels of staff including management. Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.

Regional Responsibilities:

  • Regional oversight of a select number of F&B venues as assigned.
  • Perform site visits with each of the assigned venues to ensure that the F&B operation is in compliance with all policies and procedures and is operating in a manner to meet and exceed all financial and operational objectives.
  • Maintain regular communication with each assigned venue; Bi-Weekly calls etc.
  • Work with each facility Director to improve food and beverage delivery, consistency, service and presentation at the venues to ensure products are produced efficiently and according to procedure.
  • Provide support to venues when food and beverage related issues arise; such as health inspector issues, vendor service issues, prep room related equipment/layout issues, etc.
  • Monitor and report on the various financial and operational results, budgets, cost and other components that directly affect the business unit.
  • Work on Special Projects as assigned.

QUALIFICATIONS:

  • Certificate or degree from an accredited culinary school, college or technical school preferred.
  • Minimum 5 years’ experience in management level position in Food & Beverage or equivalent combination of education and experience. 
  • Previous experience in overall Food and Beverage operations, sales, inventory control, cost control and food preparation procedures. 
  • Previous experience in food purchasing (Catering & Concession), including price negotiations. 
  • Excellent knowledge of current culinary and concession trends, presentation, and food quality. 
  • Previous experience in standardizing recipes, plating, and costing of menus.
  • Ability to be creative with food and beverage presentation and merchandising while maintaining quality products. 
  • Previous experience working with sub-contractor vendors.
  • Serv Safe Food, Alcohol and Allergen certified.
  • Strong orientation to customer service and ability to work with clients and staff members.  
  • Results oriented individual with the ability to meet required budgetary goals.  
  • Excellent organizational, multi-tasking, planning, written and verbal communication skills. 
  • Attention to detail and service oriented. 
  • Prior supervisory experience required. 
  • Computer skills including proficiency with Microsoft Office programs.