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Parts Sales Representative
4 months ago
Our Mission is Simple: to create an uncommonly exceptional experience for guests’ automotive needs and employees’ long-term career goals.
Woody Anderson Ford was founded in 1961 on the principles of integrity, accountability, and teamwork.
We are a locally owned dealership with a family friendly culture.
Our Parts Sales Representatives elevate the guest experience by assisting them with their parts needs.
Our Parts Sales team assures our guests that WE HAVE THEIR BACK
What We Offer
- Health Insurance with optional vision and dental insurance
- 401(k) Savings Plan with Employer Match
- Closed on Sundays
- Paid Vacation and Paid Sick Leave
- Paid Company Holidays
- Paid Training
- Employee Discounts
- Family-Friendly and Inclusive Team Culture
- Work-Life Balance
- Ongoing Professional Development
- Career Growth and Internal Promotions
- Custom and Competitive Wage Plans
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with team members and guests in a friendly and professional manner
- Converse effectively/efficiently regarding guests’ parts order status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to guests
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail guests or obtain credit authorization
Qualifications
- High School Diploma or equivalent
- Minimum two years Automotive Parts Sales experience, preferably Ford Parts
- Eager to improve in a dynamic work environment
- Excellent phone etiquette and written communication skills.
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to type and utilize all functions of a computer and various operating programs
- Efficiency using Microsoft Suite Programs such as: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and Microsoft Outlook
- Valid driver's license and good driving record
- Ability to pass pre-employment drug screen and subsequent random drug screens
