Senior Inside Sales Americas

Found in: Talent US C2 - 7 days ago

New Stanton, United States Westinghouse Electric Company LLC. Full time

Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

We currently have an exciting opportunity for a Senior Inside Sales role for the Americas region. In this position, the individual will serve as the Westinghouse Parts Business (WPB) primary customer contact for nuclear utilities by supporting sales while achieving high levels of customer satisfaction. The Individual will have responsibility for cross-discipline decision making that includes the areas of customer interface, engineering, pricing, and supply chain. To help achieve business growth targets, the Individual will coordinate with outside sales managers to track and manage standard sales opportunities as well as identify new or non-traditional opportunities in both current and growing markets.

This is a remote oppportunity in the United States, but preferred location is based out of the greater Pittsburgh region.

Your Day to Day:

Develop and process customer quotations and orders for standard parts/products using Pega and SAP software/database interfaces.  Effectively manage the quote turnaround time by coordinating with internal stakeholders.  Support customers by meeting deliverable dates, providing timely and accurate communications, and providing 24/7 emergency support.  Interact with customers and Westinghouse sales support to understand expectations/needs to ensure department responsiveness and customer satisfaction. Review and act upon weekly operational reports to achieve key performance metrics. Work with outside sales managers, implement strategic initiatives and identify growth opportunities based on customer interactions, product knowledge, and sales history. Interact with the Global Westinghouse Parts Business organization to review customer specifications, identify technical and commercial issues, and generate pricing. Interface with internal Westinghouse organizations to resolve customer delivered deficiencies and support invoice resolution. Prepare, review, edit, and assist in compilation of various reports relevant to customer satisfaction and internal metrics. Prepare special reports as required with observations, trends, and recommendations to management.

Who You Are:

Bachelor’s degree from accredited university required.  6+ years of professional experience in business related fields. Sales, engineering, or supply chain management backgrounds preferred. Strong customer service skills. Knowledge of applicable technical products and services. Advanced knowledge of business concepts and business acumen. Strong data administration skills including experience with Microsoft Office. (Enterprise Resource Planning, specifically Pega and SAP are beneficial) Excellent time management, organizational, and communication skills required. Ability to effectively manage multiple internal and external stakeholders with competing priorities. Experience with contract review, interpretation, negotiation and amendment as needed. Proven sales experience preferred.

Why Westinghouse?

Westinghouse Electric Company is the global nuclear energy industry’s first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

Safety and Quality Integrity and Trust Customer Focus and Innovation Speed and Passion to Win Teamwork and Accountability

Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the the following are representative of what we offer:

Competitive Salary Comprehensive Health, Wellness and Income Protection Benefits 401(k) Savings Plan with Company Match Paid Vacations and Holidays Opportunities for Flexible Work Arrangements Educational Reimbursement Program Employee Referral Program

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