Move In Coordinator

3 weeks ago


Kansas City, United States Capital Senior Living Full time

Find your joy here, at The Ashton on the Plaza, a Sonida Senior Living community We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, k with company match and so much more

The Ashton on the Plaza, a premier retirement community in Kansas City, MO, provides quality care to residents in an assisted living and memory care community.

What we offer you:

· Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.

o SafelyYou - AI video technology that detects and prevent falls

o Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care

o Sage - Improve call light response time and improvement to service and care

o Microsoft Power BI - one stop for all data needs

· Company support for educational and learning opportunities

o Paid referral programs for Team Member and Resident referrals

· Medical, dental, vision, and life/disability insurances

· k retirement savings offering a discretionary match determined each year based on company performance

· Employee Assistance Program

· Dependent Care and FSA saving accounts

· PTO available day one

· Paid Training

Benefit eligibility dependent on employment status

Eligibility based on location

Move in Coordinator Responsibilities include:

Back up support to Sales Director or Executive Director for touring, this may include weekends and evenings as necessary
• Weekly email or telephone outreach as assigned by Sales Director or Executive Director as needed
• In conjunction with the Sales Director and/or Activities Director assist with the implementation of the Care Connect program to
welcome and support new residents and families.
• Assist and support in all marketing, outreach and public events.
• Ensuring calendar is up to date and working with leadership and other administrative assistants to prioritize meetings
• Lead processing and administration of leads and prospects
• Organizing and ensuring on-time processing of billing documents, and other business documents related to resident support
• Maintain proper files of leads and clients by keeping Yardi up to date
• Ensuring all functional team meetings are scheduled regularly, maintaining agendas and ongoing action items
• Contact with potential residents to set up meetings and welcome experience
• Support a positive move in and move out experience to exceed resident and family expectations

Qualifications:

Education and Experience:
• Experience working within an administrative role within business environment (+ years of experience preferred)
• Experience in customer service within a healthcare or senior housing setting
• Proficiency working with computer technology and an ability to learn new software/technology efficiently
• High School diploma required
Skill/ knowledge requirements:
• Strong organizational skills required
• Self-motivated
• Ability to work independently with limited supervision
• MS Office with expertise in MS Outlook
• PowerPoint creation preferred
• Ability to edit written documents for grammar and flow
• Ability to work additional hours if needed in the evenings or on weekends


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