Move In Coordinator
2 weeks ago
Find your joy here, at The Ashton on the Plaza, a Sonida Senior Living community We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match and so much more
The Ashton on the Plaza, a premier retirement community in Kansas City, MO, provides quality care to residents in an assisted living and memory care community.
What we offer you:
* Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
o SafelyYou - AI video technology that detects and prevent falls
o Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
o Sage - Improve call light response time and improvement to service and care
o Microsoft Power BI - one stop for all data needs
* Company support for educational and learning opportunities
o Paid referral programs for Team Member and Resident referrals
* Medical, dental, vision, and life/disability insurances*
* 401k retirement savings offering a discretionary match determined each year based on company performance
* Employee Assistance Program
* Dependent Care and FSA saving accounts
* PTO available day one
* Paid Training
* Benefit eligibility dependent on employment status
Eligibility based on location
Move in Coordinator Responsibilities include:
Back up support to Sales Director or Executive Director for touring, this may include weekends and evenings as necessary
* Weekly email or telephone outreach as assigned by Sales Director or Executive Director as needed
* In conjunction with the Sales Director and/or Activities Director assist with the implementation of the Care Connect program to
welcome and support new residents and families.
* Assist and support in all marketing, outreach and public events.
* Ensuring calendar is up to date and working with leadership and other administrative assistants to prioritize meetings
* Lead processing and administration of leads and prospects
* Organizing and ensuring on-time processing of billing documents, and other business documents related to resident support
* Maintain proper files of leads and clients by keeping Yardi up to date
* Ensuring all functional team meetings are scheduled regularly, maintaining agendas and ongoing action items
* Contact with potential residents to set up meetings and welcome experience
* Support a positive move in and move out experience to exceed resident and family expectations
Qualifications:
Education and Experience:
* Experience working within an administrative role within business environment (2+ years of experience preferred)
* Experience in customer service within a healthcare or senior housing setting
* Proficiency working with computer technology and an ability to learn new software/technology efficiently
* High School diploma required
Skill/ knowledge requirements:
* Strong organizational skills required
* Self-motivated
* Ability to work independently with limited supervision
* MS Office with expertise in MS Outlook
* PowerPoint creation preferred
* Ability to edit written documents for grammar and flow
* Ability to work additional hours if needed in the evenings or on weekends
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