Patient Resources Coordinator

7 months ago


Spokane, United States CHAS Health Full time

AMAZING BENEFITS PACKAGE

Medical, Dental, & Vision Insurance

Paid Time Off (PTO) – up to 6 weeks of PTO per year

Childcare Stipend – contribution of $5,000 per year to the employee’s dependent care spending account

Loan Reimbursement - reimbursement for student loan payments up to $5,250 per year

Retirement Plans - organization matches the employee’s contribution, up to 6% of gross wages 

*above benefits dependent upon eligibility criteria 

Click for more detail about the benefits package

Pay Range: $23.75 - $33.86 USD hourly.

Don’t meet every single requirement? At CHAS Health we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway You may be just the right candidate for this or other roles.

Purpose of Job:

Improve the overall health of the communities we serve by enrolling, educating patients about CHAS services and community resources, and overseeing the management of patients assigned to or eligible for CHAS managed care contracts as follows:

Essential Duties and Responsibilities:

Works with a mixed patient population, across gender, age and ethnicity as well as insured and uninsured patients.

Reviews patient demographics to determine eligibility for various health insurance, assistance programs, and community resources.

Enrolls patients in Medicaid, CHIP, Qualified Health plans, and Qualified Dental plans through the state insurance marketplaces. 

Enrolls patients in various assistance programs including food assistance, cash assistance, Medicare Savings program, childcare assistance, and Low-Income subsidy. 

Acquires a thorough working knowledge of managed care programs including their value-added benefits and scope of coverage. 

Educates patients regarding proper utilization of insurance plans.

Reviews dental treatment plans, advises patient of insurance coverage and out-of-pocket costs, submits prior authorization for dental treatment when required.

Educates new patients on scope of CHAS Health services, clinic and plan rules, and patient responsibility.

Participates in outreach programs throughout the community. 

Provides training for staff on current insurance, managed care, and resource related issues

Tracks enrollments, managed care conversions, and other activities on a regular basis.

Performs other duties assigned, including supporting the CHAS Health Mission and Core Values.

Qualifications: 

Education/Experience: HS diploma or equivalent preferred. Health industry experience strongly preferred. Experience working with medical insurance very helpful. Face-to-face customer/patient service experience required. 

Skills: Excellent verbal and written communication. Basic computer and typing skills required. Dependent on clinic location, Washington Healthplanfinder navigator certification or Your Health Idaho Enrollment Counselor certification required within 90 days of hire. Commitment to supporting a safe, respectful, equitable, and inclusive environment required. Valid drivers' license and insurance required.

Physical Demands: 

While performing the duties of this job, the employee is regularly required to talk, hear and sit. The employee is occasionally required to move around the facility; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Spokane, Washington, United States CHAS Health Full time

    Job SummaryWe are seeking a highly motivated Patient Resources Coordinator to join our team at CHAS Health. As a key member of our staff, you will play a crucial role in improving the overall health of our communities by enrolling and educating patients about our services and community resources.Essential Duties and Responsibilities:Work with a diverse...


  • Spokane, United States SSP America Full time

    Compensation: $22 - $23/ hr Hiring Immediately Medical benefits with up to 80% of the monthly medical premiums covered by SSP America (based on eligibility and benefit selection) 2 Weeks Paid Vacation Free parking Employee meal program Pet Insurance We are food travel experts and we are passionate about bringing cool, authentic restaurants to...


  • Spokane, Washington, United States INLAND ALLERGY AND ASTHMA Full time

    Job SummaryWe are seeking a compassionate and detail-oriented Licensed Practical Nurse (LPN) or Registered Nurse (RN) to join our triage team at Inland Allergy and Asthma. As a patient care coordinator, you will play a key role in managing patient coordination and support over phone and computer.Key ResponsibilitiesPatient Support: Be the warm, supportive...


  • Spokane, Washington, United States Della Infotech, Inc. Full time

    Join Our Team as a Patient Care Coordinator!Della Infotech, Inc. is seeking a skilled and compassionate Registered Nurse (RN) to serve as a Patient Care Coordinator in our Short Term Acute Care department. As a key member of our interdisciplinary team, you will be responsible for coordinating patient care activities and promoting optimal outcomes.This...


  • Spokane, United States The Davenport Tower Full time

    Property Description: The Davenport Tower is a prestigious luxury hotel located in downtown Spokane, WA, offering a dynamic and exciting work environment for those seeking a rewarding career in hospitality. As a job applicant, joining the team at The Davenport Tower means being part of a property known for its modern design, exceptional service, and vibrant...


  • Spokane, WA, United States SSP Full time

    Compensation: $22 - $23 / hrHiring ImmediatelyMedical benefits with up to 80% of the monthly medical premiums covered by SSP America (based on eligibility and benefit selection)2 Weeks Paid VacationFree parkingEmployee meal programPet Insurance We are food travel experts and we are passionate about bringing cool, authentic restaurants to airports that...

  • Patient Navigator

    4 months ago


    Spokane, United States Cancer Care Northwest Full time

    Cancer Care Northwest is hiring a full time Patient Navigator responsible for providing resources, education, referrals and coordination of care to patients. The Patient Navigator will develop relationships with CCNW patients and providers by providing resources, support programs and assist in meeting other cancer-related needs. To perform this job...


  • Spokane, United States Providence Health & Service Full time

    Job DescriptionA Patient Care Coordinator provides a variety of receptionist and skilled clerical duties in support of the clinics. This position is responsible for scheduling patients, obtaining necessary documentation and coordinating aspects of patient care to ensure continuity of care. Position performs prior authorizations when necessary. A PCC will...


  • Spokane, United States Providence Health & Service Full time

    Job Description A Senior Patient Care Coordinator is responsible for the overall coordination of seamless care for patients. This position balances a complex daily workload, with multiple conflicting priorities, while providing superior customer service. A Senior PCC will perform all duties in a manner which promotes team concept and reflects the mission and...


  • Spokane, United States Nuwest Group Full time

    Job Description We have a new assignment for a Patient Care Coordinator in Spokane, WA and are interviewing ASAP. This is a local temp-to-hire, M-F 8-5 position at a great facility. Pay Range: $18-$24/hr Benefits include medical, dental, vision, 401K, weekly direct deposit, and more! Who We Are NuWest places healthcare professionals in some of the most...


  • Spokane, United States Nuwest Group Full time

    Job DescriptionJob DescriptionWe have a new assignment for a Patient Care Coordinator in Spokane, WA and are interviewing ASAP. This is a local temp-to-hire, M-F 8-5 position at a great facility.Pay Range: $18-$24/hrBenefits include medical, dental, vision, 401K, weekly direct deposit, and more!Who We AreNuWest places healthcare professionals in some of the...


  • Spokane, United States Providence Service Full time

    Description A Patient Care Coordinator provides a variety of receptionist and skilled clerical duties in support of the clinics. This position is responsible for scheduling patients, obtaining necessary documentation and coordinating aspects of patient care to ensure continuity of care. Position performs prior authorizations when necessary. A...


  • Spokane, Washington, United States vTech Solution, Inc. Full time

    Company OverviewvTech Solution, Inc. is a leading healthcare provider offering high-quality patient care in a Level II Trauma Center and Pediatric Trauma Center environment.Salary: $65,000 - $85,000 per yearJob DescriptionWe are seeking a dedicated Registered Nurse to join our team in providing exceptional care to patients in the Progressive Care Unit (PCU)....


  • Spokane, WA, United States Nuwest Group Full time

    Job DescriptionWe have a new assignment for a Patient Care Coordinator in Spokane, WA and are interviewing ASAP. This is a local temp-to-hire, M-F 8-5 position at a great facility.Pay Range: $18-$24/hrBenefits include medical, dental, vision, 401K, weekly direct deposit, and more!Who We AreNuWest places healthcare professionals in some of the most...


  • Spokane, United States Providence Health & Service Full time

    Job Description Patient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG physician offices. This position is responsible for scheduling patients, obtaining necessary documentation, answering phones, and coordinating aspects of patient care to ensure continuity of care. Position performs prior...


  • Spokane, Washington, United States UnitedHealth Group Full time

    Job Summary">This position offers an exciting opportunity to join our team as a Comprehensive Care Advocate. You will work closely with healthcare professionals to ensure patients receive comprehensive care and support during their transition from hospital to home.">About the Role">In this role, you will:">Provide comprehensive assessments and documentation...


  • Spokane, Washington, United States MultiCare Health System Full time

    Comprehensive Career OpportunitiesWelcome to MultiCare Health System, where we strive to create a true sense of belonging for all our employees. Our dynamic and diverse healthcare network offers a wide range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are driven by our mission - Partnership and Healing for a...


  • Spokane, Washington, United States Genesis HealthCare Full time

    Genesis HealthCare: A Leader in Patient-Centric CareWe are seeking a skilled Licensed Practical Nurse to join our team at Genesis HealthCare, a renowned provider of post-acute care services. As a LPN with Genesis, you will play a vital role in delivering high-quality patient care and contributing to the success of our organization.About the Role:Evaluate...


  • Spokane, Washington, United States Excelsior Wellness Full time

    Job OverviewExcelsior Wellness is seeking a skilled and customer-focused Front Desk Associate to join our healthcare team. This key role will support our clinic by managing client interactions, ensuring a smooth and efficient workflow, and contributing to the overall quality of care in a safe, welcoming environment.Key Responsibilities: Answering phones and...


  • Spokane, Washington, United States Providence Health & Service Full time

    Job Title: Stroke Care Coordinator SpecialistProvidence Health & Services is committed to delivering whole-person care to our communities.This role coordinates program development in conjunction with Neuroscience Service Line objectives and goals.Job Description:We're looking for a highly skilled Stroke Care Coordinator Specialist to join our team.Key...