Customer Care Representative
Found in: Talent US C2 - 2 weeks ago
Customer Care Representative
Exciting Opportunity: Join Our Consumer Lending Team
Are you ready to dive into a thrilling part-time role where your communication prowess and passion for customer engagement will shine? We've got the perfect opportunity for you
Mancan Staffing is thrilled to represent a leading company in the finance sector, and they're on the hunt for a dedicated individual to join their Consumer Lending Team as a Customer Feedback Collector. Get ready to be part of a dynamic team driving innovation and excellence in customer service
Position: Part-Time Customer Feedback Collector
Key Responsibilities:
- Engage with customers through high-volume outbound calls to gather invaluable feedback.
- Showcase exceptional listening skills to understand customer needs and preferences effectively.
- Master the art of asking insightful follow-up questions to deepen customer insights.
- Document conversations accurately and efficiently using cutting-edge digital survey software.
Desired Skills and Experience:
- Previous experience in making outbound calls to external customers is highly desirable.
- Demonstrated ability to listen attentively and document conversations seamlessly during client interactions.
- Strong communication skills, both verbal and written, to ensure clear and effective communication.
Additional Details:
- Flexible working hours with the possibility of evening shifts based on client availability.
- Full-time opportunities may be available for candidates who excel in the role.
- Competitive pay rate starting at $17.00/hour.
Why Join Us:
- Be part of a dynamic team shaping the future of consumer lending and customer experience.
- Opportunity for personal and professional growth in a supportive and collaborative work environment.
- Make a real impact by influencing the direction of our client's consumer lending services.
Ready to Seize the Opportunity?
Mancan Temporary Staffing Employment Agency offers our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision, dental, and medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the area’s top companies.
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