Technical Support Representative

2 weeks ago


Marietta, United States Insight Global Full time
Job DescriptionJob Description

Technical Support Representative

9 Month Contract to Hire

Onsite in Marietta, 30066

Job Summary:

This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with terminal devices/POS systems. In this role, you will be responsible for patiently leading customers through resolving their technical issues, placing orders for new and replacement equipment, helping to resolve software issues, and taking ownership of client issues to ensure client satisfaction.

Requirements:

  • 3+ years of experience in a high volume, fast-paced inbound call environment
  • Experience with resolving technical issues virtually (hardware, software, networking, etc.)
  • Customer service skills with clear and concise communication
  • Experience with using telephone software and experience with Office Communications software (Teams, Slack, etc.)

Plusses:

  • Fluent in Spanish is highly preferred
  • Experience working with POS systems or terminal devices

Compensation:

$20/hr to $22/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



  • Marietta, United States Insight Global Full time

    Title: Bilingual Tech Support RepOpenings: 1Contract Duration: 9 Month Contract to HirePay Rate: $20-$25/hrLocation: Marietta, GA 30066Start Date: ASAPInterview Process: 2 roundsJob Summary:Insight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be...


  • Marietta, United States Insight Global Full time

    Title: Bilingual Tech Support RepOpenings: 1Contract Duration: 9 Month Contract to HirePay Rate: $20-$25/hrLocation: Marietta, GA 30066Start Date: ASAPInterview Process: 2 roundsJob Summary:Insight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be...


  • Marietta, United States Insight Global Full time

    Title: Bilingual Tech Support RepOpenings: 1Contract Duration: 9 Month Contract to HirePay Rate: $20-$25/hrLocation: Marietta, GA 30066Start Date: ASAPInterview Process: 2 roundsJob Summary:Insight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be...


  • Marietta, United States Insight Global Full time

    Title: Account Support Rep Contract Duration: 9 Month Contract to Hire Location: Marietta, GA 30066 This role is onsite 5 days a week and will be a Monday-Friday 8 hour shift 9AM-6PM EST. Job Summary: Insight Global is seeking an Account Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will...


  • Marietta, United States Insight Global Full time

    Title: Account Support RepContract Duration: 9 Month Contract to HireLocation: Marietta, GA 30066This role is onsite 5 days a week and will be a Monday-Friday 8 hour shift 9AM-6PM EST. Job Summary:Insight Global is seeking an Account Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be...


  • Marietta, United States Insight Global Full time

    Title: Account Support RepContract Duration: 9 Month Contract to HireLocation: Marietta, GA 30066This role is onsite 5 days a week and will be a Monday-Friday 8 hour shift 9AM-6PM EST. Job Summary:Insight Global is seeking an Account Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be...


  • Marietta, United States Insight Global Full time

    Title: Account Support RepContract Duration: 9 Month Contract to HireLocation: Marietta, GA 30066This role is onsite 5 days a week and will be a Monday-Friday 8 hour shift 9AM-6PM EST. Job Summary:Insight Global is seeking an Account Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be...


  • Marietta, United States Technical Associates Full time

    Overview We are an engineering consulting firm with multiple locations. This position will be working from our office in Marietta, GA. We’re growing, and we need your expertise! We've been in business for over 40 years serving clients from local plant-based projects to large turn-key corporate initiatives. We work across a variety of consumer-based...


  • Marietta, United States Momar, Inc. Full time

    Come Join Our Sales Team!Since our founding in 1947, Momar has been family-owned, family-operated, family-centered, and recently voted one of the Top 50 companies to sell for in the US. We pride ourselves in our ability to adapt to the ever-changing needs of the global marketplace while maintaining our commitment to our salespeople and forging a strong sense...


  • Marietta, United States Momar, Inc. Full time

    Come Join Our Sales Team!Since our founding in 1947, Momar has been family-owned, family-operated, family-centered, and recently voted one of the Top 50 companies to sell for in the US. We pride ourselves in our ability to adapt to the ever-changing needs of the global marketplace while maintaining our commitment to our salespeople and forging a strong sense...


  • Marietta, United States Momar, Inc. Full time

    Come Join Our Sales Team!Since our founding in 1947, Momar has been family-owned, family-operated, family-centered, and recently voted one of the Top 50 companies to sell for in the US. We pride ourselves in our ability to adapt to the ever-changing needs of the global marketplace while maintaining our commitment to our salespeople and forging a strong sense...


  • Marietta, United States Advanced Recruiting Partners Full time

    POSITION SUMMARY: The Production IT Support Analyst is responsible for effective provisioning, installation, configuration, operation, and maintenance of end-user hardware, software and related infrastructure for the production laboratory environments. This support includes, but is not limited to, software, PC, mobile device, scanner, and hand-held devices....


  • Marietta, United States Advanced Recruiting Partners Full time

    POSITION SUMMARY: The Production IT Support Analyst is responsible for effective provisioning, installation, configuration, operation, and maintenance of end-user hardware, software and related infrastructure for the production laboratory environments. This support includes, but is not limited to, software, PC, mobile device, scanner, and hand-held devices....

  • Warehouse Technician

    3 weeks ago


    Marietta, United States Technical Elements Full time

    Job Title: Warehouse Technician                                Status: Hourly Working Days: Monday-Friday 9-5, Saturday and Sunday as needed. Travel Required: No (local only)  Hours Per Day: Approx. 8-10                JOB PURPOSE: This position is divided between the Warehouse and delivering to events,...

  • Warehouse Technician

    4 weeks ago


    Marietta, United States Technical Elements Full time

    Job Title: Warehouse Technician                                Status: Hourly Working Days: Monday-Friday 9-5, Saturday and Sunday as needed. Travel Required: No (local only)  Hours Per Day: Approx. 8-10                JOB PURPOSE: This position is divided between the Warehouse and delivering to events,...


  • Marietta, United States Macallan Construction Full time

    **Position:** Window and Door Outside Sales Representative **Location:** Marietta, GA **Job Id:** 130 **# of Openings:** 0 **LiteWorks Window & Door** specializes in the distribution and retail sales of Label Line windows and doors for high-end residential and commercial projects in Metro Atlanta and the surrounding area. We are looking for an **Outside**...


  • Marietta, United States Aventis Systems, Inc. Full time

    Job DescriptionJob DescriptionJob OverviewThe Aventis Sales Development Representative is responsible for reestablishing and growing strong relationships with an assigned account base. S/he should be able to articulate the Companys value proposition and offerings to increase market share and brand loyalty. General business and customer relationship acumen...

  • Sales Representative

    3 weeks ago


    Marietta, United States Adolphus Harper - State Farm Agency Full time

    Job DescriptionJob DescriptionState Farm Agency, located in Marietta, GA has an immediate opening for a full-time Sales Representative. Insurance experience is not required as we will train the right person. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income...


  • Marietta, United States Agile Staffing Groups Full time

    Job DescriptionJob DescriptionAre you a motivated individual looking to carve out a lucrative career in sales? Tree Job, a leading tree cutting company, is seeking passionate and driven door-to-door salespeople to join our dynamic team! If you're ready to embrace a challenging yet rewarding opportunity, read on!Position: Door-to-Door Sales Representative...


  • Marietta, United States MP RPO Full time

    Job DescriptionJob DescriptionJOB SUMMARY: The full time onsite Technical Laboratory Supervisor is responsible to be the onsite resource for all troubleshooting for lab processes, potential technical issues, and is the go-to resource to provide lab personnel support. The Technical Supervisor is responsible to ensure all training and competency assessments...