Team Lead de Mantenimiento

Found in: Talent US C2 - 2 weeks ago

Ashland, United States The Grounds Guys Full time

Aquí está el trato: somos increíbles cuidando a nuestros clientes y brindando un servicio excepcional de cuidado del césped y paisajismo residencial y comercial. Pero eso solo sucede porque tenemos personas increíbles como tú en nuestro equipo. Si está listo para dar el siguiente paso en su carrera para convertirse en Gerente General de nuestra empresa, o si ya tiene éxito como supervisor, entonces queremos hablar con usted.


En Ground Guys, somos más que "el tipo del césped". Somos un equipo dedicado de expertos en cuidado del césped y paisajismo que saben cómo causar una excelente primera impresión. Desde la apariencia profesional de nuestros equipos hasta la atención al detalle que le damos a cada trabajo, siempre cumplimos con nuestra Promesa de Bien hecho por los vecinos.


Aquí en Grounds Guys, estamos buscando a alguien listo para dar un paso adelante en su carrera como Gerente General.


¿Esto es correcto para usted?

Aquí hay algunas cosas que estamos buscando en un miembro del equipo de mantenimiento. Si se identifica con alguna de estas declaraciones, queremos hablar con usted de inmediato, así que asegúrese de presentar su solicitud de inmediato.

· Le apasiona servir a los demás, incluidos su equipo, los clientes y la comunidad.

· Ve los problemas de servicio al cliente como una oportunidad para convertir a cada cliente en un fan entusiasta.

· Te enorgulleces de tu comunicación y eres excepcional para hacer el trabajo sin importar lo que cueste.


Sus responsabilidades como miembro del equipo de mantenimiento

· Empleado de Primera Línea –

o Eres literalmente las botas en el suelo. Será un empleado de primera línea que brindará una atención excepcional.

o El equipo realiza tareas básicas relacionadas con el mantenimiento del paisaje con altos niveles de calidad y prestación de servicios. Esto incluye, entre otros, cortar el césped, podar hilos, soplar, podar y podar los bordes.

o Debe poder trabajar al aire libre, en todas las condiciones climáticas, hacer un trabajo muy físico, poder levantar/cargar 35-80 libras con frecuencia.

o Se asegura de que todo esté envuelto y listo para el día siguiente.


Cómo medimos el éxito

· Asistencia: puede sonar básico, pero es fundamental para cumplir con nuestros objetivos de servicio al cliente. Debe estar aquí según lo requiera su equipo de supervisión.

· Presupuesto frente a horas reales: mantener la rentabilidad de los trabajos depende de la gestión del tiempo planificado y dedicado a cada trabajo.

· Tasas de devolución: garantizará el control de calidad para asegurarse de que sea raro tener que volver a hacer un trabajo.

· Retención de clientes: Construir excelentes relaciones con cada cliente y asegurarse de que reciban un servicio excepcional hará que regresen.

· Utilización completa de software y procesos: esto ayuda a que todo lo anterior sea posible.


Requisitos de trabajo para el miembro del equipo de mantenimiento

· Experiencia previa en paisajismo, servicios de jardinería o industrias de servicios similares.

· Si aún no tiene experiencia, debe estar dispuesto a completar la capacitación dentro de los 6 meses.

Además, hay algunos requisitos mínimos adicionales que son necesarios para ser considerado para este puesto.


Beneficios y pago

El rango de pago para este puesto es de $18.00 a $23.00 y depende de su experiencia como profesional del cuidado del césped o del paisajismo.


[inserte los detalles de pago y beneficios aquí]


Sabemos que le presentamos mucho aquí y eso es porque buscamos contratar solo a los mejores. Si ese es usted, presente su solicitud hoy. Si cumple con los requisitos para el puesto, nuestro sistema le programará una entrevista de inmediato.

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