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Sr. Program Manager, Social Responsibility, WW Sustainability

3 months ago

Arlington, United States Amazon.com Services LLC Full time
Join us at the cutting edge of Amazon's sustainability initiatives to work on environmental and social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.

Amazon's Social Responsibility program drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights and the environment throughout Amazon’s entire value chain. We implement company-wide standards and commitments such as our and . We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business.

Amazon WW Sustainability Social Responsibility team is looking for someone passionate about driving operational excellence with a track record of leading critical programs/projects within a global landscape. The Program Manager will support cross-functional project execution, ensuring projects are defined properly and delivered on time, within scope, and budget, driving strategic, tactical, projects and programs, as part of the program management office (PMO). Project management, change management, cross-team coordination, and process improvement are essential functions of the role.

This role is highly cross-functional and involves both product and business to drive global initiative. You must think big, insist on the highest standard, and hands-on to handle daily and operational challenges that impede your programs' success.

A successful candidate needs to be a customer obsessed, think big, data and fact driven, have willingness to dive deep in areas you are not familiar with, and ability to make difficult tradeoffs when facing conflicts.

As the PMO program manager, you will establish and enhance project management standards and change management protocols ensuring alignment with org strategic plans. You will develop scope documents, create project plans, stand up mechanisms to monitor and report the health of SR portfolio. You will enforce best practices in project and change management to support product readiness.

You will coordinate and drive day-to-day project execution, the optimization to enhance efficiency and accuracy across projects. You will serve as a primary point of contact and collaboration bridge between the program teams, product and other partner teams to ensure seamless communication, integration and dependency tracking. This role plays a crucial part in ensuring the successful delivery of complex product delivery by providing strategic program integration, coordination, and leadership.

Key job responsibilities
• Develop and implement scalable program management strategies to achieve project portfolio objectives, including scope, schedule, budget, and quality.
• Collaborate with program managers and other stakeholders to define project requirements and goals, and ensure alignment with the organization’s objectives; secure resources, set priorities, milestones, and drive delivery.
• Partner with technology and science teams to develop products, resolve issues, and manage development cycles for sustainability solutions.
• Identify and manage risks, issues, and dependencies across multiple projects, facilitate timely decisions, escalate risks/issues, and remove blockers.
• Monitor project portfolio performance, take corrective actions as necessary to keep projects on track and within scope, develop and govern KPIs for a portfolio of projects/programs, providing visibility into milestone progress.
• Foster a culture of continuous improvement by optimizing project management processes and procedures.
• Stay updated on industry best practices and advancements in sustainability solution services to drive innovation and excellence.

About the team
Diverse Experiences:
World Wide Sustainability (WWS) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture:
It is in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance:
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Mentorship and Career Growth:
We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products

PREFERRED QUALIFICATIONS

- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders