Housing Stability Case Manager

4 weeks ago


San Diego, United States NAMI San Diego Full time

Company Description: NAMI San Diego & Imperial Counties (National Alliance on Mental Illness) is a nonprofit organization that provides free education, support services, and advocacy to improve the quality of life of everyone affected by mental illnesses.


Primary Responsibilities/Function: The Housing Stability Case Manager for the Riverbed Encampment Resolution Program is a case manager with specialized training that serves unhoused and recently housed neighbors from the Riverbed Encampment community through a mental health lens. This position is within a team of Housing Stability Case Managers that all leverage their specialties to create person-centered plans tailored to each client and their unique needs. Once the client has been placed in a housing solution of the client's choice, the Housing Stability Case Manager stays with that same client on their caseload and shifts their case management to focus on building and implementing skills to sustain their housing independently.

Ideal candidates have lived or work experience in the following or are willing to complete required training and/or certifications for the following disciplines: substance use disorders, healthcare/health insurance navigation, justice involvement, Transitional Age Youth (TAY), harm reduction, intellectual and developmental disabilities, family with minors housing placements, refugee and asylees navigation, LGBTQIA2S+ service navigation, San Diego County housing subsidies, SSI applications, IPS employment, financial literacy, California real estate, GED and higher education, or fluency in one of San Diego County's 6 threshold languages. Additionally, NAMI SD/IC is a peer-run organization. Lived experience in being unhoused or having a serious mental illness (SMI) or substance use disorder (SUD) is preferred.


Duties and Responsibilities:

  • Daily in-person field outreach or in-person visits to recently housed neighbors at scattered sites.
  • Rapid respond to self-referrals from clients, referrals from providers, and community referrals.
  • Link, case-manage, and provide transportation to unhoused or recently housed neighbors to housing or community supports based on the client's goals and interests.
  • Refer and coordinate shelter and program referrals and engage in care coordination.
  • Support clients to attain documents required for housing and employment.
  • Ensure all clients on caseload have health insurance, are connected with primary care, have mental health and SUD treatment if necessary, and are actively working towards sustainable income.
  • Develop and sustain positive landlord relationships.
  • Support clients in family and loved one mediation and family reunification coordination.
  • Work collaboratively with local service providers to ensure that the transition from unhoused status into interim housing and permanent housing is collaborative and meets members' and community's needs.
  • Maintain a caseload of up to 20 active program participants.
  • Follow through with client goals and support for up to 2 years.
  • Ensure reasonable step-down plans for caseload to ensure long-term housing stabilization.
  • Document all case management services and client progress in HMIS Clarity system.
  • Drive company or personal vehicle.
  • Other duties as assigned.

Accountability: Reports to the Associate Director of Independence and Housing.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

  • Must be physically present at work site during scheduled hours.
  • Prolonged periods of standing and walking outside daily, in canyon terrain, at times in inclement weather.
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 30 pounds at times.

Minimum Requirements, including linguistic and cultural skills, education, experiences, licenses and certifications:

  • Must have lived or work experience in one of the ideal candidate requirements above or be willing to complete required training and/or certifications to attain skillset within the first 6 months of employment.
  • Bachelor's degree in psychology, sociology, or a related field. Work experience can qualify as expertise equivalent to education.
  • Must have a satisfactory driving record and be willing to operate company vehicles.
  • Able to communicate effectively, verbally and in writing.
  • Basic knowledge of computer software (Microsoft Office, Word, Excel) and web navigation.
  • Demonstrated ability to maintain confidentiality.
  • Ability to arrive on time for work and demonstrate reliable and consistent attendance.


  • San Diego, California, United States NAMI San Diego Full time

    About the RoleNAMI San Diego & Imperial Counties is seeking a highly skilled Housing Stability Case Manager to join our team. As a key member of our Riverbed Encampment Resolution Program, you will work closely with unhoused and recently housed neighbors to provide personalized support and guidance.Key ResponsibilitiesConduct daily in-person field outreach...


  • San Diego, California, United States NAMI San Diego Full time

    About the RoleNAMI San Diego & Imperial Counties is seeking a highly skilled Housing Stability Case Manager to join our team. As a key member of our Riverbed Encampment Resolution Program, you will work closely with unhoused and recently housed neighbors to provide mental health support and connect them with essential resources.Key ResponsibilitiesConduct...


  • San Diego, California, United States NAMI San Diego Full time

    About the RoleNAMI San Diego & Imperial Counties is seeking a skilled Housing Stability Case Manager to join our team. As a key member of our Riverbed Encampment Resolution Program, you will work closely with unhoused and recently housed neighbors to provide personalized support and guidance.Key ResponsibilitiesConduct daily in-person field outreach and...


  • San Diego, California, United States NAMI San Diego Full time

    About the RoleNAMI San Diego & Imperial Counties is seeking a skilled Housing Stability Case Manager to join our team. As a key member of our I-15 Encampment Resolution Program, you will work closely with unhoused and recently housed individuals to provide comprehensive support and guidance.Key ResponsibilitiesConduct daily in-person field outreach and...

  • Karibu Case Manager

    1 week ago


    San Diego, California, United States San Diego LGBT Community Center Full time

    Job SummaryThe San Diego LGBT Community Center is seeking a skilled Case Manager to join our team in the Karibu Permanent Supportive Housing Program. As a Case Manager, you will work collaboratively with a team to provide case planning, individualized supportive services, and crisis support to program participants who live with disabilities. Your goal will...


  • San Diego, California, United States NAMI San Diego Full time

    Housing Stability Case ManagerNAMI San Diego & Imperial Counties is a nonprofit organization providing free education, support services, and advocacy to improve the quality of life of everyone affected by mental illnesses.Job SummaryThe Housing Stability Case Manager will serve unhoused and recently housed neighbors from the Riverbed Encampment community...


  • San Pedro, California, United States L.A. Family Housing Corp. Full time

    Job SummaryLA Family Housing Corp. is seeking a skilled Housing Stabilization Specialist to provide intensive, home and community-based case management services to individuals and families transitioning out of homelessness. The ideal candidate will possess a strong understanding of issues faced by program participants, including health, substance abuse,...


  • San Diego, California, United States NAMI San Diego Full time

    Job SummaryNAMI San Diego & Imperial Counties is seeking a skilled Housing Stability Case Manager to join our team. As a key member of our Riverbed Encampment Resolution Program, you will provide specialized case management services to unhoused and recently housed neighbors from the Riverbed Encampment community.This is a unique opportunity to leverage your...


  • San Francisco, California, United States Tenderloin Housing Clinic Full time

    Job SummaryThe Housing Counselor will provide essential support to tenants and clients, ensuring their housing stability and well-being. This role involves safeguarding agency and tenant/client monies, receiving and recording rental payments, and preparing payment plans and housing retention plans.Key ResponsibilitiesVerify eligibility for programs based on...


  • San Diego, California, United States NAMI San Diego Full time

    Job Summary:The Housing Stability Case Manager for NAMI San Diego & Imperial Counties is a critical role that requires a unique blend of skills and experience. As a member of our team, you will work closely with unhoused and recently housed neighbors from the Riverbed Encampment community to provide person-centered support and guidance. Your expertise will...


  • San Francisco, California, United States Tenderloin Housing Clinic Full time

    Job SummaryWe are seeking a highly skilled and compassionate Housing Counselor to join our team at the Tenderloin Housing Clinic. As a Housing Counselor, you will play a critical role in supporting our clients in achieving and maintaining stable housing.Key ResponsibilitiesProvide warm referrals to other programs for financial assistance, counseling, or...


  • San Antonio, Texas, United States SAN ANTONIO METROPOLITAN MINISTRY Inc Full time

    Job SummaryWe are seeking a skilled Veteran Housing Stability Program Case Manager to join our team at SAN ANTONIO METROPOLITAN MINISTRY Inc. The ideal candidate will have experience in providing comprehensive case management services and housing support to veterans and their families.Key ResponsibilitiesConduct client phone screenings and eligibility...

  • Case Manager II

    4 days ago


    San Francisco, California, United States MidPen Housing Full time

    About the RoleWe are seeking a highly skilled and compassionate Case Manager II to join our team at MidPen Housing. As a key member of our Resident Services team, you will play a vital role in supporting our residents in achieving stability and self-sufficiency in their housing and overall well-being.Key ResponsibilitiesDeliver onsite programs and services...


  • San Diego, California, United States NAMI San Diego Full time

    About the RoleNAMI San Diego is seeking a highly skilled and compassionate Housing Stability Case Manager to join our team. As a key member of our I-15 Encampment Resolution Program, you will play a critical role in supporting individuals experiencing homelessness in San Diego County.Key ResponsibilitiesConduct daily in-person field outreach and visits to...


  • San Diego, California, United States NAMI San Diego Full time

    Job Summary:The Housing Stability Case Manager for the I-15 Encampment Resolution Program is a critical role within our team at NAMI San Diego & Imperial Counties. This position requires a case manager with specialized training to serve unhoused and recently housed neighbors from the I-15 Encampment community through a mental health lens. Key...

  • Case Manager

    2 weeks ago


    San Francisco, California, United States Hamilton Families Full time

    Job SummaryHamilton Families is seeking a skilled Case Manager - Stability to join our Housing Services Department. The successful candidate will provide case management services to families participating in our rental subsidy program, supporting them to achieve housing stability and meet their goals.Key Responsibilities:Provide case management services to a...

  • Site Supervisor

    1 week ago


    San Diego, California, United States Jewish Family Service Full time

    Job Title: Site Supervisor - Housing Stability SpecialistAt Jewish Family Service of San Diego, we are seeking a compassionate and mission-driven individual to join our Safe Parking Program team as a Site Supervisor - Housing Stability Specialist. In this role, you will have the opportunity to make a meaningful difference in your community and help change...

  • Case Manager II

    4 days ago


    San Francisco, California, United States MidPen Housing Full time

    Job SummaryThe Case Manager II plays a vital role in supporting residents in supportive housing to retain housing and develop goals for enrichment, stability, wellness, and recovery. This position is responsible for delivering onsite programs, conducting outreach and marketing strategies, and providing direct case management services to residents. The ideal...


  • San Diego, California, United States Telecare Corporation Full time

    Job Title: Case Manager Housing SpecialistTelecare Corporation is seeking a skilled Case Manager Housing Specialist to join our team. As a key member of our multidisciplinary team, you will provide essential support and case management services to individuals with mental illness and other co-occurring disorders.Key Responsibilities:Provide primary support...

  • Case Manager

    3 weeks ago


    San Pedro, United States LA Family Housing Full time

    POSITION: Housing Stabilizer DIVISION: Programs- PSH WHY JOIN US You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn,...