Manager Alterations

1 month ago

New York, United States Ralph Lauren Full time

Position Overview

To ensure we deliver a luxury experience to each customer in order to meet all service and quality expectations with each alteration i.e.: exceptional quality and meet shop date deadlines.

Essential Duties & Responsibilities

Act as a liaison between sales staff and tailor shop associates to maintain effective and efficient alterations processes.  Nurture the working relationships between tailors, sales professionals, and customer.  Partner with tailors/customers when re-alt issues arise to ensure alterations take precedence and are resolved. Determine shop dates according to capacity and anticipate rushes during peak times throughout year.  Ensure all garments are completed by shop date and delivered to appropriate location if needed.   Provide monthly schedule to meet needs of the business based on peak business hours and occasions.  Ensure all merchandise altered in shop is held to Ralph Lauren standards once completed i.e.: quality control process.  In partnership with the Store Management, manage the Alteration Tracking System to ensure all income/productivity is accurately reflected in monthly reports and P&L Statements.  Partner with General Manager to address tailor shop members on all performance related issues Oversee all training i.e.: with fitters/tailors to minimize re-alts in department. Work with sales associates and managers to heighten awareness and importance of shop dates, flow and knowledge of common vs. uncommon alterations.  Partner with General Manager to develop training workshops quarterly with teams.  Supervise and oversee the alterations department, coordinating the flow of work.  Responsible for training and development of the staff. Trains fitters and teach the correct method of marking.  Responsible for the recruitment, selection, training and supervision of staff to maximize performance. Coach and mentor staff to implement initiatives that support exceptional customer service standards.  Conduct educational meetings on alteration policies to various departments within the store.  Coordinate any equipment repairs with the Operations Manager.  Responsible for scheduling, vacation calendar to ensure adequate coverage.  Perform special requests for customers.

Experience, Skills & Knowledge

Minimum 5 years, with luxury retail experience.  Ability to work well under pressure.  Must be detailed, organized and precise.  Ability to collaborate and work within a team environment. Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.

  • Manager Alterations

    1 month ago

    New York, New York, United States Ralph Lauren Full time

    Company DescriptionRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of...

  • Manager Alterations

    4 weeks ago

    New York City, United States Ralph Lauren Full time

    Company DescriptionRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of...

  • Luxury Alterations Coordinator

    2 weeks ago

    New York, New York, United States Ralph Lauren Full time

    Position Overview The primary goal of this role is to ensure that we provide an exceptional luxury experience for every customer by meeting all service and quality standards associated with alterations. This includes delivering outstanding quality and adhering to scheduled deadlines. Key Responsibilities Serve as a vital link between the sales team and...

  • Senior Alteration Specialist

    1 week ago

    New York, New York, United States D Tailoring Full time

    Join Our Team as a Senior Alteration Specialist Are you a skilled Senior Alteration Specialist seeking a fresh challenge? We invite you to become a vital part of our esteemed tailoring establishment. This full-time position allows you to demonstrate your expertise in alterations for men's, women's, and bridal garments. As a Senior Alteration Specialist, you...

  • bridal alteration seamstress

    1 month ago

    New York, New York, United States JESSILYN PERSONNEL INC Full time

    My Client was Established in 1996, Her brand has become synonymous with luxury, femininity, allure, and unparalleled glamour. The company is one of the leading fashion houses in design, quality, and creativity. With a passion for creating collections that are both feminine and modern, She continues to design ready-to-wear, accessories and bridal collections...

  • Alterations Customer Service Representative

    2 months ago

    New York, United States David's Bridal Full time

    **Alterations Customer Service Representative** NOW HIRING Location NY - Lake Grove Area Store Hourly Careers Category Retail - Alterations Share this role: **Alterations Customer service representative** **What if** At Davids Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding...

  • Alterations Customer Service Representative

    18 hours ago

    New York, New York, United States David's Bridal Full time

    About the RoleWe are seeking a highly skilled and customer-focused Alterations Customer Service Representative to join our team at David's Bridal. As a key member of our Alterations department, you will be responsible for providing exceptional customer service, ensuring seamless alterations experiences, and contributing to the overall success of our...

  • Textile Alteration Specialist

    2 weeks ago

    New London, Connecticut, United States Coast Guard Exchange Full time

    POSITION SUMMARYThe Fabric Worker is responsible for performing alterations and repairs on both military and civilian clothing. This includes tasks such as pinning, basting, and adjusting garment lengths, as well as replacing zippers and pockets. The role requires precise measurements to ensure a proper fit for customers.DUTIES AND RESPONSIBILITIESMake...

  • Textile Alteration Specialist

    1 week ago

    New London, Connecticut, United States Coast Guard Community Services Command Full time

    Job OverviewPosition: Fabric Worker (Seamstress)Salary: $19.37/hourLocation: New London, CTWork Schedule: Full TimeWho May Apply: All SourcesKey Responsibilities:The Fabric Worker will be responsible for:Performing alterations and repairs on both military and civilian clothing, including tasks such as pinning, basting, adjusting sleeve lengths, and modifying...

  • Textile Alteration Specialist

    1 week ago

    New London, Connecticut, United States Coast Guard Exchange Full time

    JOB SUMMARY The Fabric Worker is responsible for performing alterations and repairs on both military and civilian clothing. This includes tasks such as pinning, basting, trimming, and adjusting the length of sleeves and pants. The role also involves taking precise body measurements to ensure a proper fit for garments. KEY RESPONSIBILITIES -...

  • Tailor Shop Manager

    3 months ago

    New York, United States alts| Alteration Specialists + LABEL Full time

    Job DescriptionJob DescriptionTailor Shop Manager Job Description Alts | Alterations Specialists of New York is looking for a Tailor Shop Manager We are looking for a dynamic, professional Tailor Shop Manager, distinguished by their charisma, teaching ability, and professional integrity. This role will include fittings, sewing on the machine, representing...

  • Tailor Shop Manager

    3 months ago

    New York, United States Alts (fka Alteration Specialists) Full time

    Tailor Shop Manager Job Description Alts | Alterations Specialists of New York is looking for a Tailor Shop Manager We are looking for a dynamic, professional Tailor Shop Manager, distinguished by their charisma, teaching ability, and professional integrity. This role will include fittings, sewing on the machine, representing your studio internally, building...

  • Tailor Shop Manager

    3 months ago

    New York, United States Alts (fka Alteration Specialists) Full time

    Tailor Shop Manager Job Description Alts | Alterations Specialists of New York is looking for a Tailor Shop Manager We are looking for a dynamic, professional Tailor Shop Manager, distinguished by their charisma, teaching ability, and professional integrity. This role will include fittings, sewing on the machine, representing your studio internally, building...

  • Tailor Shop Manager

    1 day ago

    New York, New York, United States Alts (fka Alteration Specialists) Full time

    About the RoleWe are seeking a highly skilled and experienced Tailor Shop Manager to join our team at Alts (fka Alteration Specialists). As a key member of our studio, you will be responsible for creating a welcoming and professional environment that delivers exceptional results for our clients.Key ResponsibilitiesClient Relationship Management and...

  • Master Fitter

    2 months ago

    New York, United States D Tailoring Full time

    Job DescriptionJob DescriptionA New York City based TOP RATED Tailor Shop is looking for a Master Fitter/Location ManagerWe are looking for a dynamic professional Master Fitter, distinguished by his/her charisma, technical prowess, and professional integrity. This role will include doing fitting and communicating with our alteration customers, and supporting...

  • Junior Project Manager

    2 months ago

    New York, United States Torque Consulting Full time

    Job Title: Junior Construction Project Manager Location: New York City, NYCompany Overview:Join our client, a respected general contractor specializing in ground-up and major alteration construction projects in the heart of NYC. With a strong portfolio that also includes renovation and fitout projects, they offer a dynamic and growth-oriented environment....

  • Junior Project Manager

    2 months ago

    New York, United States Torque Consulting Full time

    Job Title: Junior Construction Project Manager Location: New York City, NYCompany Overview:Join our client, a respected general contractor specializing in ground-up and major alteration construction projects in the heart of NYC. With a strong portfolio that also includes renovation and fitout projects, they offer a dynamic and growth-oriented environment....

  • Project Management Associate

    2 weeks ago

    New York, New York, United States SDAC Full time

    Deputy Construction Project ManagerFull-timeEEO:SDAC is an Equal Opportunity Employer: Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Mission:At SDAC, we are dedicated to upholding the highest standards of...

  • Assistant Project Manager

    2 weeks ago

    New York, New York, United States SDAC Full time

    Deputy Construction Project ManagerEmployment Type: Full-timeEqual Employment Opportunity:SDAC is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Our Mission:At SDAC, we pride...

  • Property Manager

    1 month ago

    New York, United States Douglas Elliman Property Management Full time

    Must have 7-10 years of experience in Property Management. Please do not reply if you have less than the minimum years required. Luxury COOP/Condo NYC experienceCapital Project Experience – e.g. façade, heating systems, elevator modernizations, HVAC systems, etc.Administration/oversight for Apartment AlterationsSubstantial experience with co-op/condo...