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Volunteer Recruitment Support Associate

2 months ago

New Haven, United States Pioneer Data Systems Full time
Position Details:
Our client, a world-leading Pharmaceutical Company in New Haven, CT is currently looking for a Clinical trials Patient Recruiter to join their expanding team.

Job Title: Clinical Trials Patient Recruiter
Duration: 18 months contract, extendable up to 36 months
Location: New Haven, CT

Note:
The client has the right-to-hire you as a permanent employee at any time during or after the end of the contract.
You may participate in the company group medical insurance plan

Job Description:
Volunteer Recruitment Support Associate

Summary:
Volunteer Recruitment Support Associate is responsible for registering new and current clinical research participants and conducting a series of pre-screening procedures to determine eligibility and enroll them for clinical studies.
Volunteer Recruitment Support executes recruitment strategies and acts in compliance with regulatory requirements related to the protection of all participants confidential data.
Additional responsibilities may include serving as preceptor for new staff in training and participating in projects within the department related to participant outreach, metrics, and database optimization.

Responsibilities:
Maintain first contact with potential participants and inform them about clinical research and available study opportunities
Communicate protocol requirements, study procedures, stipend information, and PCRU policies to potential participants in a prompt and professional manner
Assess participant's qualifications for participation in a study based on information gathered during the intake in accordance with study protocol inclusion/exclusion criteria and medical guidance
Maintain source documentation, accuracy, accessibility, and confidentiality of participant records and reports
Communicate with participants via text messaging, emailing, and other methods in compliance with regulatory requirements for study-related recruitment, follow-up, soliciting updated information, and regular database clean up
Schedule study screenings and cohorts/groups for dosing according to established timelines and manage appointments
Demonstrate a positive attitude to the participant population to ensure trust in clinical research
Perform database cleanup activities and other recruitment and targeted outreach projects
May train and mentor new staff members
May perform cross-functional responsibilities within the recruitment department, such as participant payments, marketing, website development, and social media

Qualifications:
High school diploma / GED with a minimum of 3+ years of experience in a clinical setting OR;
Health care practice experience with a valid license (RN, LPN) OR;
A minimum of 1+ years of experience in clinical research recruitment OR;
Bachelor's degree in Nursing, Public Health, Life Sciences, or equivalent experience
Experience with electronic healthcare records
Medical office experience required
Experience with medical terminology and clinical mindset
Ability to multi-task within multiple systems / data bases
Ability to maintain a high level of morality or professionalism
Independent thinker and decision-making ability
Strong written and oral communication skills
Adept knowledge of medical terminology preferred
Appointment scheduling experience preferred
Bilingual (English & Spanish) preferred
Experience with ICH-GCP guidelines, and patient confidentiality preferred

Hours:
This is a fully onsite position located in New Haven, CT

Must be available and flexible to work all of the following shifts:
Monday - Thursday: 7:30 AM - 4:00 PM; 9:00 AM - 5:30 PM; 10:00 AM - 6:30 PM
Friday: 7:30am-4:00pm; 8:00am-4:30pm; 9:00am-5:30pm
Saturday: As needed per level of recruitment activity. Would be given advance notice if Saturday work is needed.