Line Service

3 months ago

Hagerstown, United States Sardi’s Pollo A La Brasa Full time

It all started with a dream. Founder's Phil and Phil dreamt of a place to bring their families, to enjoy fresh food and fun together. Their idea of mixing bold ideas, rich Peruvian flavors, and fresh ingredients kept them awake at night.


Today, the dream is real. Sardi's serves millions of customers every year and employs individuals committed to making your meal memorable.


We’re Hiring Line Service


As a Line Service team member, they will consistently deliver impeccable service to our guests; provide food of the highest quality with great flavors and great value; create and maintain an environment of trust, credibility, and respect. They will ensure Sardi’s policies and procedures are implemented and maintained in a consistent manner.


Responsibilities:

  • Ensure optimal guest service, learns and demonstrates impeccable service to every guest, every day in all aspects of guest interaction, ensuring guests have a positive experience
  • Set up, maintain and break down the front-line area
  • Proactively monitors the activities occurring in the store, responds to guest’s needs and says “thank you” to every guest, to maximize the potential for repeat business
  • Learns and maintains menu knowledge + ingredients that go into each menu item and uses this information to ensure food preparation is accurate and meets all standards and responds effectively to guest questions and special requests
  • Learns, understands, and practices safe food handling at all times to eliminate risk to our guests
  • Learns and follows Sardi’s standards for stocking, rotating and storing products. Follows inventory stocking and recording guidelines to maintain integrity of product
  • Performs cleaning tasks in accordance with shifts assignments and cleaning standards to ensure Sardi’s standards are maintained
  • Actively contributes to store goals for increasing sales and improving profits by exceeding guest expectations and fulfilling each responsibility
  • Treats guests and co-worker’s others with dignity and respect to support Sardi’s culture
  • Adheres to attendance policy and uniform standards in accordance with the Company handbook
  • Other related responsibilities as assigned

Why work with us?

We offer great benefits to our team members including:

  • PTO- Paid Time Off
  • Free meals
  • Health Insurance contribution
  • Holiday Pay
  • Weekly Pay


Sardi’s is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition, Sardi’s complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. Sardi’s also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.


Disclaimer - Sardi's values diversity among our team members and the unique perspective this brings to the Company


Disclaimer - It is unlawful in Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this provision is guilty of a misdemeanor and subject to a fine not exceeding $100.

Previous experience in a hospitality or guest service environment. * Ability to read, listen to, and follow directions when communicating with English speaking guests (Bi-lingual a plus). * Ability to maintain stationary position (e.g. standing) for extended periods of time – constantly * Ability to move around the store to attend to the needs of guests and team members – constantly * Ability to position self to move items weighing up to 50 pounds from floor to shelves and to cabinets above and below counter height – frequently * Ability to position self to reach items under counter height – occasionally * Ability to tolerate exposure to commercial cleaning solvents – frequently * Ability to move, lift and handle equipment, supplies and other objects weighing up to 50 pounds – frequently

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