Senior Director Revenue Cycle

3 weeks ago

Seattle, United States Swedish Full time

Description

THE ROLE

The Senior Director, Physician Billing Revenue Cycle Operations, will be responsible for the management, implementation and execution of clinic revenue cycle improvement initiatives and to act as the liaison between stakeholders of the clinics and the Shared Service functions provided to the clinics including insourced and outsourced revenue cycle responsibilities.

The position will be responsible for process improvement work to optimize people, processes and technology throughout the revenue cycle and must have in-depth knowledge of ambulatory revenue cycle including scheduling, referral management, insurance verification, registration, charge capture, coding, claim processing, denial management and account receivable lifecycles.

This position is responsible for building effective partnerships and promoting collaborative relationships with Providence Clinical Networks' Financial and Clinical leaders, caregivers and physicians. This leader continually evaluates the end-to-end revenue cycle processes to maintain best practice standards and realize service and quality commitments, ensuring that key stakeholders are kept fully informed on performance and important factors influencing it. This leader maintains current knowledge of industry trends and regulatory requirements and has considerable expertise in payer contracts.

The position requires a hands-on, self-motivated individual who thrives in a fast-moving, dynamic environment within a challenging and evolving industry. This key leader champions a mission-driven culture that embodies the organization's core values of compassion, dignity, justice, excellence, and integrity. This leader must inspire, mentor, and cultivate critical relationships with to executives to drive operational outcomes in their assigned region(s).

ESSENTIAL FUNCTIONS

Analyze and monitor key performance indicator to develop strategies to meet or exceed best practice performance. Facilitate workgroups and develops/implements actionable strategies to maintain results with emphasis on an efficient and effective revenue cycle; improving collections, reducing bad debt and denials, and creating positive patient and provider experiences.

In collaboration with PCN leaders, recommend Epic and other system enhancements to drive necessary efficiency and performance.

Manage applicable means of communication for stakeholders at all ministry locations that outline the avenues for success, potential barriers to avoid, and appropriate actions to take, etc., to optimize Revenue Cycle processes and efficiency.

Develop, maintain, and oversee consistent, focused front-end revenue cycle feedback loops to clinic and provider operations.

Ensure client facing deliverables (e.g., reports, meetings, agendas, presentations) are delivered in a timely and accurate manner.

Advocates for the optimal provider experience and is able to effectively communicate operational needs from providers to the shared services operations.

Establishes standards and processes to ensure continuous improvement in the revenue cycle.

Informs and partners with data and analytics team to build robust reporting which provides insight into the drivers of revenue cycle trends in ambulatory services.

Represent revenue cycle on key committees to help move to common standards and practices, while providing input back to the revenue cycle on clinic needs for variation and best practice.

Point of contact and escalation for revenue cycle issues and concerns. Work with revenue cycle leadership to resolve and assure the resolution is communicated timely to the clinics. Monitor raised issues for outcome and closure.

Establish relationships with key ambulatory leaders. Provide revenue cycle guidance during strategic initiative discussions.

Participate in professional activities and affiliations to maintain knowledge of trends and changes in the health care environment.

Actively supports and incorporates the mission and core values into daily activities. Treats all others with respect and demonstrates excellence, justice and compassion in daily work and relationships with others.

Maintain confidentiality of all information related to patients, medical staff, employees, and as appropriate, other information.

Demonstrate service excellence and positive interpersonal relations in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, vendors and community members, so that positive relations are maximized.

Consistently demonstrate and incorporate principles of safety and infection control into daily activities as outlined in Environment of Care, Infection Control, and Exposure Control manuals and department safety policies/procedures. Maintains knowledge of work-appropriate aspects of environment of care programs complies with policies and reports unsafe conditions. Successfully completes Environment of Care HealthStream modules in the required timeframes and participates in fire drills and emergency exercises.

QUALIFICATIONS

Bachelor's Degree in Healthcare Administration, Business, Finance or relevant area of expertise; or equivalent educ/experience

10 or more years of progressive responsible experience in Healthcare Administration and/or Operations with an emphasis on management, business or account management

8 years of leadership experience

2 years of in-depth experience with Epic (or similar system) and an understanding of best practice infrastructure to drive optimal revenue cycle performance

Advanced Ability to analyze and interpret financial data

Advanced Demonstrated problem-solving skills

Advanced Ability to build strong customer relationships

Advanced Ability to lead/manage others

Advanced Ability to represent the company with external constituents

Demonstrate knowledge of revenue cycle concepts and issues for ambulatory services

Demonstrate outstanding public relations and interpersonal skills

Ability to problem solve complex issues

Excellent critical thinking skills

Proven organizational skills

Excellent verbal and written communication skills

Ability to maintain in-depth knowledge of Federal, State, Local, and contract specific requirements

Ability to multi-task, remain calm in stressful situations, and to make quick and appropriate judgments to address various situations

Ability to act independently, guided only by broad organizational policies and objectives

Proficiency in MS Office applications, including Excel

Demonstrated ability to perform in alignment with company mission and values

Demonstrated knowledge of HIPAA rules and regulations.

  • Senior Director of Revenue Operations

    4 weeks ago

    Seattle, Washington, United States PitchBook Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Director of Revenue Operations to join our team at PitchBook. As a key member of our leadership team, you will be responsible for driving financial success through the creation, maintenance, and improvement of operations, platforms, and intelligence that support our go-to-market teams.Key...

  • Senior Living Community Relations Director

    4 weeks ago

    Seattle, Washington, United States Cogir Senior Living Full time

    Job Title: Senior Living Community Relations DirectorAbout the Role:We are seeking a highly motivated and experienced Senior Living Community Relations Director to join our team at Cogir Senior Living. As a key member of our sales and marketing team, you will be responsible for developing and implementing sales and marketing strategies to drive occupancy and...

  • Senior Director, Revenue Operations

    4 weeks ago

    Seattle, Washington, United States PitchBook Full time

    About the RolePitchBook is a forward-thinking company that continues to innovate and evolve. We're seeking a Senior Director, Revenue Operations to join our team and drive growth and efficiency in our revenue-generating processes.This role will lead our Revenue Operations team, spearheading strategic initiatives to boost and support revenue across all...

  • Senior Director, Revenue Operations

    3 weeks ago

    Seattle, Washington, United States PitchBook Full time

    About the Role:PitchBook is seeking a highly skilled and experienced Senior Director of Revenue Operations to join our team. As a key member of our revenue operations team, you will play a pivotal role in driving the growth and efficiency of our revenue-generating processes.You will lead our RevOps team, spearheading strategic initiatives aimed at boosting...

  • Senior Director, Growth Operations

    4 weeks ago

    Seattle, Washington, United States Electronic Arts Full time

    Job Title: Senior Director, Growth OperationsElectronic Arts is seeking a highly experienced Senior Director, Growth Operations to join our team. As a key member of our mobile growth team, you will be responsible for driving growth and revenue through strategic planning, execution, and optimization of our mobile games.Responsibilities:Develop and execute...

  • Senior Revenue Accountant

    4 weeks ago

    Seattle, Washington, United States Blue Origin Full time

    About Blue OriginBlue Origin is a privately funded aerospace manufacturer and spaceflight services company founded by Jeff Bezos. Our mission is to make humanity a multi-planetary species and to enable a future where millions of people live and work in space.Job DescriptionWe are seeking a highly skilled Senior Revenue Accountant to join our team. As a key...

  • Development Director

    4 weeks ago

    Seattle, Washington, United States American Heart Association Full time

    About the RoleWe are seeking a highly motivated and experienced Development Director to join our team at the American Heart Association. As a key member of our fundraising team, you will be responsible for generating revenue through corporate partnerships and individual donations.Key ResponsibilitiesProspect and secure local corporate sponsorship and...

  • Traveling Community Relations Director

    2 weeks ago

    Seattle, United States Cogir Senior Living Full time

    THE COMPANY Join our dynamic team at COGIR Management USA, a subsidiary of Canada's COGIR Real Estate. Specializing in modern aging management, we operate over 90 senior living communities across 11 states, encompassing over 8,000 units. Since our inception in 2018, we have seen robust growth through strategic acquisitions, including the notable Cadence...

  • Director of Sales and Revenue Growth

    3 weeks ago

    Seattle, Washington, United States Thomson Reuters Full time

    Job SummaryThe Director of Sales and Revenue Growth is a critical role that requires a strategic thinker with excellent leadership skills. The successful candidate will be responsible for building and executing a sales strategy that drives revenue growth and achieves overall sales and revenue goals.Key ResponsibilitiesDevelop and execute a sales strategy...

  • Development Director

    6 hours ago

    Seattle, Washington, United States American Heart Association Full time

    About the RoleWe're seeking a skilled Development Director to drive revenue growth and partnerships for our Seattle, WA office. As a key member of our team, you'll be responsible for generating revenue through local corporate sponsorships and individual donations, achieving revenue goals by building and maintaining relationships with corporate partners and...

  • Senior Manager, Revenue Recognition

    3 weeks ago

    Seattle, Washington, United States Salesforce Inc Full time

    About the RoleThe Senior Manager, Revenue Recognition, will play a key role in partnering with Sales, Legal, Sales Operations, and Pricing teams to ensure proper revenue recognition. This involves working closely with cross-functional teams to review complex revenue contracts for compliance with US GAAP and determining the appropriate accounting...

  • Head of Revenue Operations Excellence

    3 weeks ago

    Seattle, Washington, United States PitchBook Full time

    Job DescriptionWe are seeking a highly skilled and experienced Senior Director of Revenue Operations to join our team at PitchBook. As a key member of our leadership team, you will be responsible for driving the growth and efficiency of our revenue-generating processes.Key ResponsibilitiesLead the Revenue Operations team, providing direction, mentorship, and...

  • Cloud Computing Revenue Driver

    3 weeks ago

    Seattle, Washington, United States Amazon Web Services, Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Account Manager to join our AWS Public Sector team. As a key member of our team, you will be responsible for driving revenue and market share in a defined region, serving as a key member of the AWS Public Sector team, and helping to advance our market and technical strategy.Key...

  • Director of Independent Demand Facilitation

    4 weeks ago

    Seattle, Washington, United States Magnite, Inc. Full time

    Job DescriptionAt Magnite, we're seeking a highly skilled Director of Independent Demand Facilitation to join our team. As a key member of our sales leadership, you'll work closely with senior leadership to develop and manage relationships with key decision-makers in the digital video ecosystem.Key Responsibilities:Create and implement a sales pipeline,...

  • Senior Operations Director

    4 weeks ago

    Seattle, Washington, United States APICII Hospitality Full time

    Job SummaryAPICII Hospitality is seeking a highly experienced and dynamic Vice President of Operations to oversee and grow food and beverage operations, driving operational efficiency, enhancing guest satisfaction, and optimizing revenue streams. The ideal candidate will be responsible for developing and implementing strategies to improve profit, managing...

  • Development Director

    3 weeks ago

    Seattle, Washington, United States American Heart Association Full time

    Job SummaryWe are seeking a highly motivated and experienced Development Director to join our team at the American Heart Association. As a key member of our fundraising team, you will be responsible for generating revenue to support our mission of building healthier lives, free of cardiovascular diseases and stroke.Key Responsibilities* Generate revenue by...

  • Senior Director, Pricing Center of Excellence

    4 weeks ago

    Seattle, Washington, United States F5 Full time

    Job Title: Senior Director, Pricing Center of ExcellenceF5 is seeking a seasoned professional to lead our Pricing Center of Excellence. As a key member of our commercial team, you will be responsible for developing and implementing pricing strategies that drive revenue growth and profitability.Key Responsibilities:Develop and execute pricing strategies that...

  • Business Development Director

    6 months ago

    Seattle, United States WorldBridge Partners, LLC Full time

    Join a Winning Team as a Business Development Director in Seattle, WA! Are you ready to take your career to the next level? Are you a confident, results-driven individual with a passion for sales and a deep understanding of business dynamics? If you thrive in a competitive environment, enjoy building relationships, and have a knack for sparking meaningful...

  • Sales Director

    3 weeks ago

    Seattle, Washington, United States Workiva Full time

    Job Title: Sales DirectorJob Summary:The Sales Director will lead a team of sales professionals to deliver sales results on predetermined growth revenue targets. This role requires strategic leadership, management, and coaching to drive sales performance and customer satisfaction.Key Responsibilities:Develop personalized coach plans and provide regular...

  • Senior Development Director

    1 month ago

    Seattle, United States American Heart Association Full time

    Overview As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career. We are bringing our...