Current jobs related to Customer Accounts Advisor - Charlotte - Aaron's Family of Companies


  • Charlotte, United States Independent Advisor Alliance Full time

    Who is Independent Advisor Alliance?Independent Advisor Alliance (IAA) is strategically focused on building a community of successful independent advisors serving the financial and retirement needs of individuals and businesses. We provide our affiliated advisors with customized support services designed to optimize efficiencies, reduce expenses, attract and...


  • Charlotte, United States Independent Advisor Alliance Full time

    Who is Independent Advisor Alliance?Independent Advisor Alliance (IAA) is strategically focused on building a community of successful independent advisors serving the financial and retirement needs of individuals and businesses. We provide our affiliated advisors with customized support services designed to optimize efficiencies, reduce expenses, attract and...

  • Trust Advisor III

    3 months ago


    Charlotte, United States Comerica Full time

    Welcome! We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so special. Make your next career choice a confident one. Qualifications Position Qualifications: Bachelor's Degree from an accredited university 6 years of experience serving as an account administrator in a specific area of expertise to...


  • Charlotte, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Service Advisor

    1 week ago


    Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Hendrick Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the service process.Key ResponsibilitiesWork closely with customers to understand their vehicle needs...

  • Account Manager

    4 months ago


    Charlotte, United States USHEALTH Advisors Full time

    Company Description USHEALTH Advisors is a wholly-owned national sales and distribution subsidiary of USHEALTH Group, Inc. The company sells individual health insurance plans and supplementary products underwritten by The Freedom Life Insurance Company of America, a wholly-owned insurance subsidiary of USHEALTH Group, Inc. USHEALTH Advisors is focused on...

  • Account Manager

    2 days ago


    charlotte, United States USHEALTH Advisors Full time

    Company Description USHEALTH Advisors is a wholly-owned national sales and distribution subsidiary of USHEALTH Group, Inc. The company sells individual health insurance plans and supplementary products underwritten by The Freedom Life Insurance Company of America, a wholly-owned insurance subsidiary of USHEALTH Group, Inc. USHEALTH Advisors is focused on...


  • Charlotte, North Carolina, United States Townsquare Interactive Full time

    Job OverviewPosition: Account Reactivation SpecialistCompany: Townsquare InteractiveLocation: Charlotte Uptown OfficeAbout Us:Townsquare Interactive is dedicated to enabling small and medium-sized enterprises to flourish. Our exceptional business management platform enhances customer engagement, ensuring sustained success. We offer a wide range of digital...

  • Lead Service Advisor

    2 months ago


    Charlotte, United States Genesis of Charlotte Full time

    Job DescriptionJob DescriptionDescription of the Role:The Lead Service Advisor at Genesis of Charlotte is responsible for overseeing and managing the service department. This role requires exceptional customer service skills, extensive knowledge of automotive repairs and maintenance, as well as strong leadership abilities. The Lead Service Advisor will be...


  • Charlotte, North Carolina, United States Truist Full time

    Job SummaryThis is a Remote position, preferably within the geography of Truist. The role involves directly administering and providing fiduciary advice and oversight for all types of Wealth trust accounts, including personal trusts, special needs trusts, investment management, custodial and guardianship accounts.Key ResponsibilitiesUnderstand and interpret...


  • Charlotte, North Carolina, United States The Hartford Full time

    About The HartfordThe Hartford is a leading insurance company that provides a wide range of products and services to individuals and businesses. Our Group Benefits segment is a market leader in life and disability insurance and an expanding suite of voluntary products and services.Job SummaryWe are seeking a highly skilled and experienced Client Advisor...

  • Lead Service Advisor

    2 months ago


    Charlotte, United States Genesis of Charlotte Full time

    Description of the Role:The Lead Service Advisor at Genesis of Charlotte is responsible for overseeing and managing the service department.This role requires exceptional customer service skills, extensive knowledge of automotive repairs and maintenance, as well as strong leadership abilities.The Lead Service Advisor will be responsible for ensuring customer...


  • Charlotte, United States TAT Technologies Ltd Full time

    Job DescriptionJob DescriptionTAT Technologies (“TAT”) is a fast-growing profitable provider of aerospace thermal management, power and actuation products and repair services. TAT is a strategic global partner to leading players in the aerospace industry and specializes in providing innovative commercial, defense, OEM and repair/overhaul solutions. Our...

  • Service Advisor

    3 weeks ago


    Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Advisor to join our team at Hendrick Automotive Group. As a Service Advisor, you will play a critical role in ensuring that our customers receive exceptional service and support throughout the service process.Key ResponsibilitiesWork closely with customers and technicians to identify and...

  • Roofing Advisor

    2 months ago


    Charlotte, United States Northpoint Roofing Systems Full time

    Job DescriptionJob DescriptionNorthpoint Roofing Systems, a renowned roofing company known for its commitment to excellence, customer satisfaction and ranked 653 on the prestigious Inc. 5000 list along with a 26th position in the competitive construction sector is looking for a Roofing Advisor to work out of the Charlotte location. Our Roofing Advisors are...

  • Roofing Advisor

    4 weeks ago


    Charlotte, United States Northpoint Roofing Systems Full time

    Northpoint Roofing Systems, a renowned roofing company known for its commitment to excellence, customer satisfaction and ranked 653 on the prestigious Inc. 5000 list along with a 26th position in the competitive construction sector is looking for a Roofing Advisor to work out of the Charlotte location.  Our Roofing Advisors are committed company employees,...

  • Service Advisor

    5 days ago


    Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Hendrick Lexus Charlotte. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout their vehicle ownership experience.Key ResponsibilitiesWork closely with customers to understand their...

  • Investment Advisor

    3 weeks ago


    Charlotte, North Carolina, United States Truist Full time

    Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Investment Advisor to join our team at Truist. As an Investment Advisor, you will be responsible for providing expert investment advice to clients in a virtual environment.Key Responsibilities:Consult with clients to uncover their financial needs and provide personalized investment...


  • Charlotte, North Carolina, United States StrataScale Full time

    About StratascaleStratascale is a leading digital and cybersecurity services company that helps Fortune 1000 businesses transform their technology use to advance their business, generate revenue, and respond quickly to market demands. We call it Digital Agility.Job SummaryThe Enterprise Solutions Advisor will focus on developing new business with existing...

  • Service Advisor

    5 days ago


    Charlotte, North Carolina, United States Excel Truck Group Full time

    Service Advisor Opportunity at Excel Truck GroupImagine a career where you can excel in a stable and growing dealership, with opportunities for advancement and a better work environment. At Excel Truck Group, we're seeking a Service Advisor to join our Charlotte, NC team.Key Responsibilities:Provide administrative support to our high-volume Truck Service...

Customer Accounts Advisor

4 months ago


Charlotte, United States Aaron's Family of Companies Full time

Customer Accounts Advisor

Charlotte, North Carolina

Overview

A Customer Account Advisor plays a key role in assisting the Customer Accounts Department with lease agreement renewals. In this role you will also support the overall needs of the store by assisting other team members. You will have direct contact with customers and will act as a customer counselor for timely agreements and renewals. You'll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.

Benefits

Discover our commitment to keeping our community healthy, refreshed, and engaged.

*Rewards vary based on Full- and Part-Time employment status.

*Rewards vary for locations in Canada.

401(k) Plan Life Insurance Medical, Dental, & Vision Insurance Paid Time Off Discounts and stock purchasing plan Direct Deposit Sundays Off

Customer Accounts Advisor

Job Schedule Corporate Retail Store Job ID 56070 Date posted 05/01/2024

The salary range for this role is $12.75 to $13.50. This position is also eligible for incentive pay based on performance.


Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. 

Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. 

The Work

Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone  Sell customers on the benefits of timely lease agreement renewal payments  Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals  Assist with merchandise returns and guest deliveries as directed by management  Clean and certify merchandise in the Quality Assurance Center for all items personally returned  Complete and maintain weekly vehicle maintenance sheet and route sheets daily  Load, secure and protect product in company vehicle  Safely operate company vehicle  Assist the Sales Team as needed Any reasonable duties requested by management 

Requirements

United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.  Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron’s Brand and protect company assets Maintain a professional appearance Proficient computer skills