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Fraud Operations Analyst

3 months ago

Salt Lake City, United States Raisin GmbH Full time
Team

Our team is a dynamic, fast-paced group that serves as the central nervous system for all Raisin U.S. operations. From ensuring quality of service, to mitigating fraud, the challenges constantly evolve and so do we. If you’re an experienced data analyst or entry-level fraud fighter who is looking for an exciting career in fraud then read on

Your Responsibilities

As a Fraud Operations Analyst, you will leverage your expertise in data analytics to ensure the security of deposits on the Raisin platform. Using Python, SQL, and third-party risk information, you'll identify and mitigate payments fraud risk without negatively impacting core metrics and customer experience. Your role involves detecting fraudulent activities, conducting investigations, and collaborating with various departments to protect our customers and the Raisin brand. 

Key responsibilities include:

Fraud Fighting:

  • Use your experience with the ACH network to minimize Raisin’s exposure to unauthorized ACH returns.
  • Assist in fraud investigations and drive the conversation around Fraud KPIs, policy related to risk, and changes to the product that help to reduce Raisin’s exposure to fraud. 
  • Proactively identify and close gaps in our fraud monitoring process.
Data Analytics:
  • Use your scripting ability to help detect patterns in large datasets.
  • Analyze risk telemetry in order to identify possible cases of fraud that went undetected.
  • Recycle your analytic findings and create rules that help drive the mission of the Raisin U.S. Operations Team.
  • Synthesize risk findings into compelling stories and communicate them to Payments Risk leadership.
  • Measure fraud performance across payment methods, develop core metrics, and create dashboards to track and understand them.
Risk Engine:
  • Develop low-friction custom risk rules that help detect identity theft, account takeover, and other common types of fraud. 
  • Back-test rules to measure effectiveness and adjust as needed.
Your Profile

  • Background in data analytics, fraud detection, or FinTech analytics.
  • Basic understanding of Python, SQL, and related tools.
  • Eager to learn and excited about new challenges.
  • Strong communicator and active listener.
  • You’re not looking for a boring job. Rather, you are adaptable to changing priorities and you enjoy dynamic work.
  • Positive attitude and accountable for results.
  • Team player who embraces being pushed out of their comfort zone.
Join our mission, join our team - and grow with us

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, who are at the heart of our success. 

As part of our US team, you will benefit from:

  • Flexible working hours and 28 vacation days.
  • Personal training budget of $2,200 and 4 full training days per year.
  • Access to Babbel for continuous learning.
  • Company 401k contribution of 5%.
  • Healthcare coverage contribution, including medical, dental and vision.
  • Commuter benefits and flexible working from home policy.
  • Regular team events, such as Lunch & Learn, Female Empowerment Forum and yearly Summer and Winter Party.
About us

Raisin is the trailblazer in the savings and investment space. Founded in 2012, the fintech company started by opening the $95+ trillion deposits and investments market of the European Union, the United Kingdom and the United States to consumers. Today, Raisin serves more than one million customers in these three markets, offering savings products as well as investment and pension products. This makes the Berlin-based fintech one of the leading global savings and investments marketplaces. Savers get a wider choice of attractive products with the ability to move their money freely. In addition, financial service providers get best-in-class marketplace solutions for their customers, and banks get better access to retail funding. Raisin operates its own B2C marketplaces in Europe and the U.S. under the brands Raisin, WeltSparen and ZINSPILOT. 

In Germany, the company offers ETF-based investment and retirement products, Private Equity and Crypto investments, and savings products. Raisin works with over 400 banks and financial service providers from over 30 countries. Raisin has €50 billion AuA and generated over €1 billion in interest for its customers worldwide. Raisin is backed by renowned international investors such as b2venture, Deutsche Bank, Goldman Sachs, Greycroft, Headline, Index Ventures, Latitude Ventures, Orange Ventures, PayPal Ventures, Top Tier Capital Partners, Ribbit Capital, Vitruvian Partners and M&G. 

The company has offices in Berlin, Frankfurt, Hamburg, Madrid, Manchester, Munich and New York.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.