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Stillwater, United States Oklahoma State University Full timePosition Details Req ID: req18514 Position Title: Administrative Support Specialist I- Senior Administrative Support Specialist Position Type: Staff Full-Time Position Number: 633314 OSU Campus: Stillwater Department: Mathematics Location Address: Stillwater, Oklahoma, 74078 United States Hiring Supervisor: Angela McFarlin Hiring...
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Stillwater, United States Oklahoma State University Full timePosition DetailsReq ID:req18514Position Title:Administrative Support Specialist I- Senior Administrative Support SpecialistPosition Type:Staff Full-TimePosition Number:633314OSU Campus:StillwaterDepartment:MathematicsLocation Address:Stillwater, Oklahoma, 74078United States Hiring Supervisor:Angela McFarlinHiring Range: (Contingent upon available...
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Administrative Support Specialist I-Sr
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Stillwater, United States Oklahoma State University Full timePosition Details Req ID: req18807 Position Title: Administrative Support Specialist I-Sr Position Type: Staff Full-Time Position Number: AS9335 OSU Campus: Stillwater Department: Human Resources Location Address: 201 General Academic Building Stillwater, OK, 74078 Hiring Supervisor: Coral White, Executive Administrative Associate Hiring...
Certification Support Specialist
3 months ago
This position is responsible for performing functions in the Military & Veteran Benefit Services Unit consistent with policies of the University, Oklahoma State Regents for Higher Education and Department of Veterans Affairs. Certify student VA education benefit payment eligibility, maintain expert knowledge of VA education benefits regulations and use judgment to determine student benefit eligibility. Serve as an advisor to prospective, current, and former students to explain and review VA-related benefits and issues. Be a role model in the department for exceptional customer service. Responsibilities include verification of VA student enrollment status, academic progress, tuition/fee calculations and eligibility for VA education benefits. Advise prospective, current, and former students on VA related benefits and process benefit certifications using the Veterans Administration electronic data transfer system (Enrollment Manager). Maintain documentation with a high degree of accuracy and attention to detail of all functional and decision -making processes for auditing purposes. Consistently meet deadlines for submitting required VA reports. Determine whether to escalate where appropriate and collaborate with Registrar’s management team on interpretation of university and State Regents’ policies and regulations to students, faculty, and external agencies. Actively engage in professional development to maintain compliance with VA certification policies and procedures. Attend virtual, regional, and state VA benefit training meetings as fiscal budget allows. Excellent organization and communication skills are essential. Requires a high level of technical competency and literacy, the ability to use technology and maintain an understanding of Banner (or the current university student information system).
