Technical Support Specialist for IT Infrastructure

6 days ago


Stillwater, Oklahoma, United States InterWorks Full time

We are seeking a highly motivated and detail-oriented Technical Support Specialist to join our dynamic IT team at InterWorks. This role is ideal for an individual who thrives in a fast-paced environment and is passionate about delivering exceptional support services.

About the Role

As a Technical Support Specialist, you will be responsible for providing timely and effective technical assistance to our internal teams, ensuring seamless operation of our systems and infrastructure. Your expertise in managing software and hardware updates, development and maintenance of internal systems, and workstation setup will be invaluable to our organization.

Key Responsibilities
  • Support colleagues with various internal IT support tasks
  • Manage software and hardware updates across company machines and devices
  • Aid in development and maintenance of internal systems
  • Assist with workstation setup for new hires
Requirements

To succeed in this role, you must possess strong interpersonal and communication skills, as well as a helpful attitude and eagerness to assist users. Effective organization skills, high attention to detail, and high self-motivation are also essential.

  • Strong interpersonal and communication skills
  • Helpful attitude and eagerness to assist users
  • Effective organization skills and high attention to detail
  • High self-motivation and initiative
  • Experience managing desktop and laptop computers
  • Experience working in both wired and wireless networking environments
  • Ability to provide support for a range of hardware, software, and printing
  • Valid driver's license
  • Ability to lift up to 30 lbs.
Bonus Requirements

While not mandatory, experience in a Windows Active Directory environment and multiple OS support (including MS Windows Desktop and Server, macOS, and various distributions of Linux) would be beneficial in this role.

About Us

InterWorks is a people-focused tech consultancy that empowers clients with customized, collaborative solutions. We value unique contributions and strive to create a work environment that is unconventional yet rewarding. If you are passionate about technology and dedicated to delivering exceptional support services, we encourage you to apply for this exciting opportunity.

Salary Information

The estimated hourly salary for this role is $15 USD, based on experience and skillset. We offer a paid internship with the option for students to pursue academic credit depending on their department.



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