Senior Manager, Global Returns
3 weeks ago
This is a multi-faceted role encompassing responsibility in Supply Chain, Reverse Logistics, Transportation and Refurbishment Operations. This position will be responsible for the end-to-end supply chain through the reverse logistics flow and into the channels for the re-sale of refurbished products.
What You’ll Do
Location: Scottsdale, AZ - Deer Valley Location
Reports to : Director of Distribution
Direct Reports : 3
- Collaborate cross-functionally in the definition of the global reverse logistic operations strategy and own the implementation and management of processes and capability to deliver value to Axon, improving customer experience while optimizing cost structure.
- Drive operational improvement thru use of KIPs to optimize and reduce overall end-to-end reverse logistic cycle time and inventory
- Develop and track best practice across geography and operations to ensure effective delivery of reverse logistic services and global consistency
- Run continuous improvement projects spanning multiple geographies and operations
- Build and maintain strong relationships with the various cross-functional teams to ensure overall program alignment.
- Influence various teams without direct reporting structure
- Demonstrate the agility required to quickly shift focus between tasks to deliver on multiple projects.
- Excellent communication and documentation skills with ability to understand complex problems and distill the message into a clear plan.
- Positive, enthusiastic, fast learner, can-do mindset and passionate about process improvements and data analysis.
What You Bring
- BA/BS degree or equivalent practical experience
- 3+ year experience in managing and improving supply chain and reverse logistics in consumer electronics market
- Confidence with complex data analysis and using data to drive improvements
- Strong written & verbal communication skills, including ability to communicate complex findings in a structured and clear manner
- Knowledge of manufacturing, quality & supply chain metric
Benefits that Benefit You
- Competitive salary and k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
The PayAxon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD , in the lowest geographic market and USD , in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit (
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