Project Coordinator, Employee Assistance Program

Found in: Talent US C2 - 2 weeks ago

New York, United States Labor, Department of Full time

Minimum Qualifications A bachelor’s degree in career development, counseling, education, psychology, or social work and two years of employment counseling experience.

*A master’s degree or Ph. D in the above fields may substitute for one year of experience.

To best serve their customers, the EAP Coordinator is expected to conduct their EAP duties in-person; telecommuting during EAP schedule will not be approved.

Preferred Qualifications: Ability to initiate and maintain relationships across a diverse set of stakeholders.

Duties Description The primary duty of the EAP Coordinator is to assist fellow employees by providing information, assessment, and referral to community resources to address a broad range of issues and concerns. Employees voluntarily consult with the EAP coordinator by phone or in person. The EAP Coordinator must maintain strict confidentiality regarding contact with fellow employees. The EAP Coordinator does not attempt to resolve any issues on their own.

With the full support of the NYS Regional Representative and the Capital Area DOL EAP Committee, the EAP Coordinator are expected to:

•Provide confidential problem assessment and referral services consistent with the NYS EAP Assessment Guidelines to New York State Department of Labor employees, their family members and retirees who are experiencing personal/family problems that may negatively affect their job performance.
•Identify local community, public and private agencies/resources on an ongoing basis. The Project Coordinator will create a resource file and become familiar with available services and any fees or restrictions associated with those services.
•Have a general knowledge of insurance benefits as well as the ability to access information for agency employees.
•Assist in the preparation of EAP announcements, flyers, newsletters, and other promotional materials
•Attend agency EAP Committee meetings; provide input and suggestions as needed.
•Complete a monthly statistical report and submit it to the committee chairperson and Statewide EAP by the 10th of each month. Serve as liaison with DOL management regarding analysis and assessment regarding provision of EAP services to DOL Employees
•Attend scheduled, official NYS EAP-sponsored, recommended, and/or required professional development trainings, conferences, and workshops.
•Assist in the implementation of agency-level training programs of supervisors, union representatives and employees.
•Conduct EAP orientations and supervisory training.
•Assist the agency in formulating a response to critical incidents that occur in or out of the workplace, and participation in the assessment of the emotional impact of traumatic incidents on employees and their families.
•Coordinate, at the request of an employee, a return-to-work meeting when an employee has been out of work for an extended period.
•Maintain regular contact and coordination with the NYS EAP Regional Representative and committee chairperson on an ongoing basis.
•Always demonstrate professional, confidential, and ethical behavior in the role of EAP Coordinator.
•Remain neutral and avoid any conflicts of interest
•Develop and run wellness programs for the Department of Labor on a regular basis.
•Follow policies and procedures of the NYS Employee Assistance Program
•Assist with committee functions as required or needed.

Some positions may require additional credentials or a background check to verify your identity.

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