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Field Applications Engineer

3 months ago

Nashville, United States FARO Technologies Full time

FARO is an imaging company - and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurately than anyone else in the industry.

We work with the largest companies on the planet to provide the solutions that enable them to overcome their most pressing industry challenges. In aerospace and automotive, we work with firms like SpaceX, NASA, Tesla and Volvo among others. In the construction industry, we work with the largest builders to scan and design astonishing projects. For public safety professionals, our forensics scanning tools solve crimes and document scenes with high tech gear you probably see on CSI and in the movies 

We believe that if it can be dreamed it can also be measured. And if it can be measured, it can also be realized.

We are looking for a Field Applications Engineer who will perform duties to provide technical training support, pre-sale demonstrations and expertise in coordinate measurement to the company’s customers.

The FAE needs to live in Chicago, Nashville or Louisville.

We have:

An open mind for new ideas and methodologies

Leading edge technology

A dynamic team of engineering, sales and marketing professionals to work with 

You have:

Solid experience in technical writing.

BS Mechanical Engineering, Aerospace, or related Engineering field.

Excellent understanding of 2D and 3D CAD .

Ability to read and interpret information from blueprints.

Clear oral/written communications.

Interpersonal and team skills.

Eligible for US employment.

Valid Driver License & Clean Driving Record.

Up to 80% weekday travel.

Qualifications:

1 - 3 yrs. experience in Applications Engineering in CAD-based metrology environment

Experience delivering instructor-led technical training, working with adult learners

Technical consulting experience

Metrology and / or imaging applications experience

Presentation skills

GD&T experience

How you will make a difference @ FARO:

Establish and maintain credibility as technical subject matter expert and internal technical consultant.

Deliver FARO hardware and software training to customers and employees at customer facilities and FARO training sites.

Evaluate customer’s basic measurement requirements; identify customer expectations of training; clarify specific learning objectives to achieve customer expectations; in order to adapt standardized FARO hardware and software training to specific customers.

Work with customers to ensure effective transfer of learning from the classroom to the work environment.

Utilize instructional media, methods, and technologies to effectively manage the learning environment.

Implement training assessments to evaluate program effectiveness and recommend improvements.

Develop and update curricula, teaching aids and handouts.

Use and test demo parts and new processes.

Recommend changes to training manuals, quick reference guides, and other technical documentation (method sheets, case applications etc.), in support of internal departments.

Respond appropriately fielding technical support/assistance inquiries.

Build relationships and contract with internal or external customers to establish expectations of training, discover learning objectives, advocate appropriate customer actions to ensure accomplishment of learning objectives and support customers by implementing training and assist with follow up.

Actively seek ways to continuously improve products and services, providing feedback to Product Management.

Provide application specific assistance including product demonstrations and support to customers and the Account Managers throughout the lead generation and early sales process.

Assist customer in implementing customized FARO measurement solutions for customers’ specific processes and parts. 

Understand FARO and departmental mission, products, services, key business challenges, and organizational structure. Maintain up-to-date knowledge of the profession and industry to effectively use FARO information and resources.

WHAT FARO CAN OFFER YOU:

FARO has excellent benefits for you and your family. We not only care for our employees but also to their immediate family members. We believe in a balanced work-life and have developed programs and benefits plans to support that ethic, such as:

A competitive paid time off bank and paid holidays

Medical, dental, life and AD&D insurance plans

Pre-tax flex spending accounts for medical and dependent care

401K with employer match

Tuition reimbursement and training opportunities

Wellness fairs

Frequent lunch and learns to help educate employees about issues affecting their lives

Other employee events

INCLUSIVE:

At FARO, we are committed to encouraging different perspectives and ideas that foster innovation. We believe that we are strongest with a diverse team of employees. We want every FARO employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.

FARO is an equal opportunity employer and provides equal opportunities to all employees and applicants for employment. FARO is a government contractor and will take affirmative action as called for by applicable laws and Executive Orders.

Join us. Become part of a dynamic organization that values quality, leadership, teamwork, honesty and openness as a way of life in conducting our business.