Call Center Agent
1 month ago
Job Title: Call Center Agent
Department: Customer Service
Location: Atlanta, GA
Job Type: Full-time
We are seeking a motivated and customer-focused Call Center Agent to join our dynamic team. The ideal candidate will be responsible for handling inbound and outbound calls, providing excellent customer service, resolving customer inquiries, and ensuring a positive experience with the company. This role requires strong communication skills, problem-solving abilities, and a passion for helping others.
Key Responsibilities
- Answer inbound calls and respond to customer inquiries promptly and professionally.
- Make outbound calls to follow up on customer issues or provide information as needed.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues in a courteous and timely manner.
- Escalate complex issues to appropriate departments or supervisors when necessary.
- Meet performance metrics such as call handling time, customer satisfaction, and accuracy.
- Adhere to company guidelines and policies regarding call handling and customer interactions.
- Stay updated on new product or service changes to provide the best assistance.
Skills, Knowledge and Expertise
- High school diploma or equivalent; additional education is a plus.
- Proven experience in a customer service or call center environment is preferred.
- Excellent verbal and written communication skills.
- Strong active listening skills and the ability to empathize with customers.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficient in basic computer applications such as Microsoft Office and customer relationship management (CRM) software.
Benefits
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development and growth
Founded with a vision to redefine the architectural landscape, Fresh Form Draft brings together a team of diverse talents, each contributing their unique expertise to every project we undertake. Our collaborative approach ensures that every client’s aspirations are not only met but exceeded. From conceptualization to realization, we work hand in hand with our clients to bring their dreams to life, weaving their stories and desires into the very fabric of our designs.
-
Call Center Agent
4 weeks ago
Atlanta, United States Net Commesh Full timeJob Title: Call Center AgentLocation: Atlanta, GA Company: Comsult Connect Job Type: Full-time Job Summary: We are seeking a motivated and enthusiastic Call Center Agent to join our dynamic team. The ideal candidate will have excellent communication skills and a passion for helping customers. As a Call Center Agent, you will be responsible for handling...
-
Call Center Agent
4 weeks ago
Atlanta, United States Fresh Form Draft Full timeCall Center AgentDepartment: Connexa Worx Employment Type: Full Time Location: Atlanta, GA Compensation: $17.45 - $24.00 / hour DescriptionJob Title: Call Center Agent Department: Customer Service Location: Atlanta, GA Job Type: Full-time We are seeking a motivated and customer-focused Call Center Agent to join our dynamic team. The ideal candidate will be...
-
Call Center Agent
1 month ago
Atlanta, United States Net Commesh Full timeJob Title: Call Center Agent Location: Atlanta, GA Job Type: Full-Time Department: Customer Service Reports to: Call Center Supervisor/Manager Job Summary: We are looking for a Call Center Agent who is passionate about providing excellent customer service and can handle a fast-paced work environment. The successful candidate will be responsible for...
-
Call Center Agent
1 month ago
Atlanta, United States Angela Scribe Full timeJob Title: Call Center Agent Location: Atlanta, GA Job Type: Full-Time Job Summary: We are looking for a highly motivated and customer-focused Call Center Agent to join our team. The successful candidate will be responsible for handling inbound and/or outbound calls, addressing customer inquiries, resolving issues, and providing exceptional service. The...
-
Call Center Agent
3 weeks ago
Atlanta, United States Emerald Logistix Full timeJob Title: Call Center Agent Company: Core X Plug Location: Atlanta, GA About Core X Plug: Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver...
-
Call Center Customer Service Agent
4 weeks ago
Atlanta, United States Fresh Form Draft Full timeCall Center Customer Service AgentDepartment: Craftexcom Employment Type: Full Time Location: Atlanta, GA Compensation: $19.50 - $30.00 / hour Description Welcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are...
-
Seasonal Call Center Agent- Hawaii
2 months ago
Atlanta, United States Carter's Full timeServing the needs of all families with young children, Carters Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, Osh. Kosh Bgosh, Skip - Hop and Little Planet brands. Meaningful wo Call Center, Agent, Seasonal, Customer Service
-
Call Center Customer Service Agent
1 month ago
Atlanta, United States Fresh Form Draft Full timeCall Center Customer Service AgentDepartment: Initial Communications Employment Type: Full Time Location: Atlanta, GA Compensation: $18.50 - $28.00 / hour Description Welcome to Initial Communications, the marketing company that's all about making your business shine! We're a team of energetic and creative professionals who are passionate about helping our...
-
Call Center Agent
2 months ago
Atlanta, United States 24 Hours Group Full timeThis is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of the client and find a solution to them. 3. Answering inbound calls, converting them to leads, and...
-
Call Center Customer Service Agent
2 weeks ago
Atlanta, United States Sales Bizlab Full timeDescriptionSalesBizLab We are looking for a customer-focused Call Center Customer Service Agent to handle inbound and outbound calls, providing exceptional service and resolving customer inquiries with efficiency and professionalism. This role is crucial to maintaining customer satisfaction and fostering positive customer relationships. Job: Full time Monday...
-
Call Center Agent
3 months ago
Atlanta, United States Dynata Full timeJoin Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect,...
-
Call Center Agent
1 month ago
Atlanta, United States Talent4Health Full timeCall Center Operator Full Time $30 p/hr + Uncapped Weekly Bonus Monday - Friday Mon - Thurs - Shifts are between 9AM & 9.30PM Friday - 10AM - 7PM
-
Call Center Customer Service Agent
1 month ago
Atlanta, United States Sales Bizlab Full timeSales Bizlab We are seeking a dedicated and enthusiastic Call Center Customer Service Agent to join our dynamic team. In this role, you will be the voice of our company, providing exceptional service and support to our valued customers. Your primary duties will involve handling incoming calls, addressing customer inquiries, resolving issues, and ensuring a...
-
Broker Call Center Representative
2 months ago
Atlanta, United States Sonder Health Plans, Inc. Full timeJob Title: Broker Call Center Representative Company: Sonder Health Plans, Inc. Location: Georgia Salary Range: $23-$27 per hourAbout Us: Sonder Health Plans, Inc. is a Medicare Advantage company dedicated to serving the healthcare needs of Georgians. We are committed to providing exceptional service and support to our members and brokers. We are seeking...
-
Call Center Sales Representative
1 month ago
Atlanta, Georgia, United States All My Sons Moving & Storage Full timeJob OpportunityWe are seeking a highly motivated and competitive Call Center Sales Representative to join our team at All My Sons Moving & Storage. As a key member of our sales team, you will be responsible for handling high-volume inbound calls from customers seeking moving services.ResponsibilitiesRespond to customer inquiries and provide exceptional...
-
Healthcare Insurance Call Center Specialist
1 month ago
Atlanta, Georgia, United States Sonder Health Plans, Inc. Full timeJob Title: Healthcare Insurance Call Center SpecialistCompany: Sonder Health Plans, Inc.Location: GeorgiaSalary Range: $23-$27 per hourAbout Us: Sonder Health Plans, Inc. is a Medicare Advantage company dedicated to delivering exceptional healthcare services to Georgians. We prioritize providing outstanding support to our members and brokers, fostering a...
-
Outbound Call Center Data Collection Specialist
4 weeks ago
Atlanta, Georgia, United States Titan Technologies Full timeJob Title: Outbound Call Center Data Collection AgentTitan Technologies, a leading provider of innovative solutions and software applications, is seeking a highly skilled Outbound Call Center Data Collection Agent to join our federal contracting team.Job Summary: As an Outbound Call Center Data Collection Agent, you will be responsible for contacting...
-
Outbound Call Center Data Collection Agent
2 months ago
Atlanta, United States Titan Technologies Full timeTelaforce, a Titan Technologies company, is HIRING in the heart of Downtown Atlanta! Day Shift/No Weekends! 40 hours per week 401k with Company match up to 5% HSA ($100/month company contribution) 11 Paid Holidays Promote from within policy Easy Marta Access We're interviewing now to fill multiple Outbound Call Center Data Collection Agent positions to...
-
Outbound Call Center Data Collection Specialist
1 month ago
Atlanta, Georgia, United States Titan Technologies Full timeJob SummaryTitan Technologies is seeking a highly skilled Outbound Call Center Data Collection Agent to join our team. As a key member of our federal contracting team, you will be responsible for cold calling companies across the United States to enroll them in the government's payroll surveys.Key ResponsibilitiesCold call and enroll companies in the...
-
Call Center Representative
4 months ago
Atlanta, United States OrthoAtlanta Full timeThe Call Center Representative will answer a multi-line switchboard rapidly, schedules appointments and directs the calls to destination without any delay. The Call Center Representative greets the customers, answer questions, declare calls or provide directions. The Call Center Representative enters new patient data into the system. The Call Center...