Sales Lead

5 months ago

Ann Arbor, United States Chico's FAS Part time

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:
The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Drive for Results

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

• Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.

• Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.

• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.

• Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

• Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams

• Motivates and inspires store team, promoting a shared vision while modeling core values.

• Promotes an inclusive, collaborative approach to problem solving.

• Communicates with store teams and Store Management to effectively lead positive change.

• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

• Builds and maintains a solid customer following through clienteling and wardrobing.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

• Ensures that Store Team adheres to all employment practices and policies.
Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High school diploma or equivalent

• 1+ year retail or sales management experience preferred

• Must be 18 years of age or older

• Excellent communication, verbal and written skills

• Excellent customer service skills

• Able to learn or adapt to technology provided by the company

• Knowledge of administrative aspects of store operations

• Strong organizational skills and ability to multi-task in a fast-paced environment

• Able to communicate with customers

• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift

• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

3459 Briarwood Mall

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Sales Team Lead

    2 weeks ago

    Ann Arbor, Michigan, United States SPENGA Ann Arbor Full time

    Job SummaryA dynamic and results-driven Sales Manager is sought after to join the SPENGA Ann Arbor team. As a key member of our sales team, you will be responsible for driving sales growth, building strong relationships with clients, and promoting our unique fitness philosophy.Key ResponsibilitiesSell memberships and retail products to clientsMeet and exceed...

  • Sales Team Lead

    2 weeks ago

    Ann Arbor, Michigan, United States SPENGA Full time

    Job Title: Part-Time Sales ManagerAt SPENGA, we're seeking a highly motivated and results-driven Part-Time Sales Manager to join our team. As a key member of our sales team, you will be responsible for driving sales growth, building strong relationships with our members, and promoting our unique fitness philosophy.Key Responsibilities:Sell memberships and...

  • Seasonal Retail Sales Lead

    2 weeks ago

    Ann Arbor, Michigan, United States Squishable Full time

    About SquishableSquishable is a close-knit team of designers, artists, and pop culture enthusiasts who create unique and adorable plush and lifestyle products. Our mission is to spread joy and make people say "awww." We're a dynamic and entrepreneurial company with a passion for creating exceptional customer experiences.Job SummaryWe're seeking a Seasonal...

  • Seasonal Retail Sales Lead

    3 days ago

    Ann Arbor, Michigan, United States Squishable Full time

    Squishable Seasonal Retail Sales Lead Job DescriptionWe are seeking a highly motivated and customer-focused Seasonal Retail Sales Lead to join our team at Squishable during the holiday season. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.Key...

  • Sales Lead

    4 months ago

    Ann Arbor, United States Chico's FAS Part time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.POSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer...

  • Shift Lead

    3 days ago

    Ann Arbor, Michigan, United States Sweetwaters Coffee & Tea Full time

    Job Title: Shift LeadAbout the Role:Sweetwaters Coffee & Tea is seeking a skilled Shift Lead to join our team. As a Shift Lead, you will be responsible for leading a team of baristas and ensuring that our customers receive exceptional service.Key Responsibilities:Build sales through excellent product execution, guest service, and team management.Ensure...

  • Sales Professional

    1 week ago

    Ann Arbor, Michigan, United States Nadeau Agency Full time

    Job OverviewWe're seeking a highly motivated Sales Professional to join our team at the Real Nadeau Agency. As a Sales Representative, you'll work with warm, qualified leads to drive sales and create long-term partnerships.Key Responsibilities: Nurture and convert pre-qualified leads into satisfied clients. Consultative selling: understand client needs and...

  • Sales Director

    1 month ago

    Ann Arbor, Michigan, United States Chico's FAS Full time

    Job Title: Sales LeadAs a Sales Lead at Chico's FAS, you will play a key role in driving sales and customer satisfaction in our stores. We are seeking a highly motivated and results-driven individual to join our team.Key Responsibilities:Drive sales growth and customer satisfaction through effective sales strategies and customer engagement.Lead and develop a...

  • Shift Lead

    5 months ago

    Ann Arbor, United States Sweetwaters Coffee & Tea Full time

    Job descriptionSweetwaters Coffee & Tea is looking for Shift Managers that enjoy working with people, leading a team, and making coffee, espresso, and tea beverages. We are an established, premium coffeehouse brand that was founded in Ann Arbor and has been operating successfully for over 29 years.  This Sweetwaters is conveniently located inside of the...

  • Sales Liaison

    1 week ago

    Ann Arbor, Michigan, United States BrightStar Care of Howell Brighton Ann Arbor, MI Full time

    Unlock Your Sales Potential with BrightStar CareAre you a sales professional looking for a new challenge where you can make a real difference in people's lives? BrightStar Care of Ann Arbor/Brighton is seeking a dynamic and results-driven Sales Liaison to join our team.About the RoleAs a Sales Liaison, you will be responsible for generating sales for our...

  • Sales Director

    1 week ago

    Ann Arbor, Michigan, United States Brookdale Ann Arbor Full time

    About the Sales Manager PositionAs a Sales Manager at Brookdale Ann Arbor, you will be a key member of our team, responsible for guiding families and older adults through the sales journey from interest to move-in. You will work closely with local professionals and volunteers to generate professional referral leads and partner with leadership to develop and...

  • Sales Director

    2 days ago

    Ann Arbor, Michigan, United States Brookdale Senior Living Full time

    About the Sales Manager PositionAs a Sales Manager at Brookdale Senior Living, you will be a key player in helping older adults navigate the sales journey from interest to move-in. You will be a guide for families and older adults, working with local professionals and volunteers to generate professional referral leads.ResponsibilitiesPartner with leadership...

  • Team Lead

    1 week ago

    Ann Arbor, Michigan, United States Sweetwaters Coffee & Tea Full time

    Job DescriptionAt Sweetwaters Coffee & Tea, we're seeking a skilled Team Lead to oversee our coffeehouse operations. As a key member of our team, you'll be responsible for leading a team of baristas, ensuring excellent customer service, and maintaining high standards of quality and cleanliness.Key Responsibilities:Lead a team of baristas to achieve sales...

  • Sales Director

    4 weeks ago

    Ann Arbor, Michigan, United States Arbor Lodging Full time

    Job Title: Dual Director of SalesArbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are...

  • Team Lead

    3 days ago

    Ann Arbor, Michigan, United States Sweetwaters Coffee & Tea Full time

    Job Title: Team Lead - Coffeehouse OperationsJob Summary:We are seeking a highly motivated and experienced Team Lead to join our team at Sweetwaters Coffee & Tea. As a Team Lead, you will be responsible for leading a team of baristas and ensuring that our coffeehouse operates efficiently and effectively.Responsibilities:Lead a team of baristas to achieve...

  • Catering Team Lead

    2 days ago

    Ann Arbor, Michigan, United States The Produce Station Full time

    Job OverviewWe are seeking a highly skilled and motivated Catering Captain to lead our catering team to success. As a key member of our team, you will be responsible for ensuring that events are executed flawlessly from start to finish, including sales, planning, execution on site, and analysis after events.Key Responsibilities:Lead catering events to ensure...

  • Sales Strategy Director

    1 week ago

    Ann Arbor, Michigan, United States Arbor Lodging Full time

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States.We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG.We are people-focused, data-driven, and accountable-to our guests and our clients.The Sales and Marketing Director develops...

  • Team Lead

    2 weeks ago

    Ann Arbor, Michigan, United States Sweetwaters Coffee & Tea Full time

    Job OpportunitySweetwaters Coffee & Tea is seeking a skilled Team Lead to join our team. As a Team Lead, you will be responsible for leading a team of baristas and ensuring that our high standards of quality and customer service are met.ResponsibilitiesLead a team of baristas to achieve sales and customer satisfaction goals.Ensure that all coffee, tea, and...

  • IT Sales Executive

    3 weeks ago

    Ann Arbor, Michigan, United States Xerox Full time

    About the RoleXerox is seeking a highly motivated and experienced IT Sales Executive to join our team in the greater Detroit, MI area. As an IT Sales Executive, you will be responsible for driving business growth by expanding our IT solutions and working closely with clients to understand their needs and deliver exceptional client service.Key...

  • Sales Executive

    2 weeks ago

    Ann Arbor, Michigan, United States Thomson Reuters Holdings Inc Full time

    About the RoleIn this exciting opportunity, you will have the chance to work as a Sales Executive, driving business growth and developing strong relationships with clients. Your primary focus will be on prospecting new customers and closing sales for assigned geographies or leads assigned as part of a pooled resource group.Key ResponsibilitiesProspect new...