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Corporate Services Technician II

2 months ago

West Des Moines, United States Farm Bureau Financial Services Full time

Corporate Services Technician II

Are you very process oriented and detail focused? Can you work collectively to ensure all operational transactions are completed accurately and in a timely manner? Do you have experience responding to customer service requests and completing requests efficiently? If so, this Corporate Service Technician position could be a fit for you

Farm Bureau Financial Services is searching for a Corporate Service Technician who is customer service focused and who is comfortable working in a fast paced, flexible environment. As a Corporate Service Technician, you will be responsible for reviewing and determining how to process documents for scanning, indexing, and distribution of business mail. Corporate Service Technicians also follow established legal guidelines for disposition of electronic images. So, if you're someone who's process oriented, has some insurance knowledge, and has a can-do attitude apply today

What You'll Do:

  • Respond to customer service requests according to Farm Bureau policy in a prompt, efficient and courteous manner.
  • Define, identify, sort, and batch documents for automated workflow distribution systems for scanning and indexing.
  • Handle confidential material and monies appropriately to meet companies' compliance, OSHA, and HIPAA guidelines.
  • Operate and maintain equipment to support all department operational needs.
  • Perform audits on completed operational transactions.
  • Perform assigned work in accordance with established guidelines and provide operational backup.

What It Takes to Join Our Team:

  • High school degree or equivalent experience plus two years of relevant experience required.
  • Must be detail oriented and have strong analytical and organizational skills with the focus on accuracy.
  • Knowledge of windows and systems software.
  • Knowledge of equipment for identifying, scanning, and archiving documents preferred.
  • Knowledge of OSHA rules and regulations.
  • Must be able to occasionally lift up to 40 lbs.
  • Must be able to sit, stand or walk for long periods of time.
  • Oral and written communication skills appropriate to the position.
  • Ability to read write and speak the English language.

What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. Farm Bureau....where the grass really IS greener

Work Authorization/Sponsorship: Currently, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.