Field Service Coordinator

3 months ago

Plymouth, United States Buhler Group Full time

Are you ready to hit the road and embark on an exciting adventure? We are looking for a full-time Field Service Coordinator to join our team and become a key player in our mission to provide top-notch service to our customers.

Oh, and did we mention the competitive pay? We believe in recognizing and rewarding the hard work and dedication of our team members, and we offer a salary that reflects that.

Aside from earning great pay, you can also enjoy the following benefits:

  • Medical, dental, vision, and health insurance
  • Health savings account (HSA)
  • Short- and long-term disability
  • 401(k) with 6% company contribution
  • 15 vacation days, sick time, and maternity and paternity leave
  • Seniority bonuses
  • Profit sharing
  • International and successful company with sustainable prospects for the future
  • Wide technical and modern environment with interesting challenges
  • Professional environment with an open communication culture
  • Exciting development and training opportunities
  • Great and dynamic work environment

 

WHAT'S YOUR DAY LIKE?

In this role, you'll be responsible for creating customer quotes, orders, and purchase requisitions in SAP, ensuring that everything flows smoothly from start to finish. As the go-to person for our field service engineers, you'll provide them with all the necessary job information and be their first point of contact for any scheduling needs.

In addition, you'll be handling incoming calls and emails from our valued customers, both domestic and international. Your excellent communication skills will come in handy as you follow up on pending quotes, purchase orders, and revisions. You'll play a crucial role in maintaining our high standards and ensuring that our customers receive the best service possible.

 

WHO ARE WE?

Buhler Group is a family-owned Swiss company that creates sustainable innovations for a better world. Our aim is to transform the world's most pressing food and mobility challenges into sustainable technology, process solutions, and business models. In our family-oriented company, personal success goes hand in hand with shared success. When you join our team, you get access to personal development opportunities and exceptional benefits to encourage you to make a difference in the lives of our customers.

 

WHAT'S NEEDED FROM YOU?

  • High school diploma or equivalent
  • Professional telephone etiquette
  • Ability to identify, evaluate, and problem-solve in high-pressure situations
  • Advanced Microsoft Word, Excel, PowerPoint & Outlook skills
  • Ability to type 50+ wpm
  • SAP or similar
  • Ability to remain positive in an ever-changing environment
  • Ability to work independently within a team setting

An associate degree or equivalent is preferred but not required. Familiarity with manufacturing would be a plus.

We know your time is valuable, and that's why we offer a streamlined 3-minute, mobile-friendly initial application. If you're ready to join a team that values hard work and good times, complete our application today



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