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Field Service Technician

2 months ago

Plymouth, Wisconsin, United States Elgen Staffing Full time

Job Summary:

We are seeking a highly skilled and experienced Field Service Technician to join our team at Elgen Staffing. As a Field Service Technician, you will be responsible for troubleshooting and repairing equipment at dairy sites, as well as installing and maintaining custom equipment.

Key Responsibilities:

  • Custom fabricate and install hoof bath equipment
  • Maintain parts inventory and service vehicle in a clean and safe manner
  • Survey, install, setup, and program custom equipment at customer locations
  • Provide routine preventative maintenance to hoof bath equipment
  • Troubleshoot and repair installed equipment
  • Post all work orders promptly onto company software
  • Able to work efficiently with little direct supervision
  • Willing to work long hours if needed in a rural work environment
  • Willing to travel overnight at times
  • Acceptable driving record
  • Strong equipment troubleshooting and repair ability
  • Industrial-type electrical knowledge and experience
  • Basic knowledge and experience in plumbing, welding, and electrical work
  • Ability to use a computer and Microsoft Office software
  • Ability to communicate well in English, both writing and language

Key Qualifications:

  • Use required PPE (Personal Protective Equipment)
  • Inspect and advise on equipment and handling of our candidate's products
  • Prefer a valid forklift certification
  • Have and maintain a valid driver's license, in the state of residence, and a safe driving record meeting the company's vehicle policy and insurability standards
  • Collaborate with Sales Account Manager(s) in the field for repairs and inspections as needed
  • Travel to customer locations as needed
  • Maintain parts inventory
  • Report all accidents, possible injuries, safety issues, driving citations and customer complaints to include service interruptions immediately to their supervisor
  • Assist in other areas of the company when needed
  • Comply with safety regulations and maintain a clean and orderly work area