On-Site Service Representative
3 weeks ago
Work Location Type: Onsite
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Details:
The Onsite Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth though customers' inventory management (KeepStock) program. Onsite Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs.
You Will:CUSTOMER SERVICE
- Service multiple customer locations with the following specific responsibilities:
- Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted
- Gain knowledge of Grainger's offer to help improve orders through system integration.
- Resolve customer problems promptly to retain and promote customer loyalty.
- Follow designated route defined by routing software tools and maintain route guides.
- Identify continuous improvement opportunities in productivity, process, and cycle time
- Comply with safety and inspection requirements of the facility where the service is being provided.
ACCOUNT GROWTH
- Help create new orders by engaging with customers to identify additional product needs
- Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings
- Participate in quarterly reviews with customers and sales partners to assess viability of Inventory Solutions offerings
- 3 years' experience in selling or service environment
- High School Diploma or equivalent
- Customer service and sales growth oriented
- Collaboration and problem-solving skills
- Handle different technical and operational issues
- Have and maintain a valid driver's license in State of residence
- Must carry required levels of automobile insurance
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger
- Medical, dental, vision, and life insurance plans
- Generous paid time off (PTO) and 6 company holidays per year
- Automatic 6% 401(k) company contribution each pay period
- Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
- A comprehensive set of emotional, financial, physical and social wellbeing programs
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
-
On-Site Service Representative
3 weeks ago
Lenexa, United States Grainger Full timeWork Location Type: Onsite As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re...
-
Customer Service Representative
4 weeks ago
Lenexa, United States TC Transcontinental Full timeJob Description And Requirements Customer Service Representative Create value at TC Transcontinental. At TC Transcontinental, we’ve got it made, and that's because of the expertise of our team. We are currently seeking a full-time Customer Service Representative to join our Lenexa team. The Customer Service Representative is responsible for building...
-
Customer Service Representative
1 month ago
Lenexa, United States Geico - Government Employees Insurance Company Full timeCustomer Service Representative Lenexa, KS - Salary: $20.35 per hour / $41,000 annually When you grow, GEICO grows. And if youre the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow y Customer Service, Customer Service Representative, Representative, Retail, Insurance, Service
-
Customer Service Representative
2 days ago
Lenexa, Kansas, United States Trane Technologies Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Trane Technologies. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and driving sales growth in the climate solutions industry.Key ResponsibilitiesCustomer Satisfaction...
-
MyWebsite Customer Service Representative
3 months ago
Lenexa, United States IONOS Inc Full time* Customer Service * Lenexa, KS, USA * Base + Commission * Full Time *Benefits Eligible* * Do **YOU** * Do **YOU** * Do **YOU** * Do **YOU** * Then **WE** want to meet **YOU!** IONOS Inc. (*formerly 1&1 IONOS)* is a subsidiary of United Internet - a profitable, publicly held German company with a market cap of over $8 billion. IONOS's North American...
-
Service/ Repair Technician
6 days ago
Lenexa, United States Hobart Service Full timeJob DescriptionAre you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service!You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of...
-
Customer Service Representative
3 weeks ago
Lenexa, United States Trane Technologies, plc Full timePrioritizes workload and customer requests to ensure a positive customer experience. Establishes and maintains effective internal working relationships with co-workers, supervisors etc. along with external customers. Communicate and liaise verbally, Customer Service Representative, Customer Service, Customer Experience, Representative, Technology, Retail
-
Service Engagement Representative
1 week ago
Lenexa, Kansas, United States Sizewise Rentals LLC Full timePosition OverviewCustomer Service RepresentativeLocation: LenexaAt Sizewise Rentals LLC, our Customer Service Representatives play a crucial role in delivering exceptional service. We take pride in ensuring that our customers always reach a live representative when they call. We are currently seeking a dedicated full-time Customer Service Representative with...
-
Customer Service Representative
2 months ago
Lenexa, United States Sizewise Rentals LLC Full time** Position Description** **Customer Service Representative** City **Lenexa** Customer Service Representatives are at the center of our passion for service. We are proud to offer a live person on the end of the line when our customers call. We currently have a need for a full-time Customer Service Representative. Base pay $16.00/per hour - every other...
-
Customer Service Representative
4 weeks ago
Lenexa, United States Kansas Action for Children Full timeJob Description Customer Service Representative Location:Lenexa, KS Job ID: #69134 Pay Range: $37-43 Job Description: Reporting to the Manager of Customer Service, the Customer Service Representative is responsible for overall customer account management which includes purchase order management, forecast input, pricing review, open order review and...
-
Customer Service Representative
2 days ago
Lenexa, Kansas, United States Overland Park Regional Medical Center Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Overland Park Regional Medical Center. As a key member of our patient registration team, you will be responsible for ensuring timely and accurate patient registration, verifying insurance coverage, and providing exceptional customer service.Key...
-
Customer Service Representative
3 weeks ago
Lenexa, United States Trane Technologies Full timeAt Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...
-
Customer Service Representative
2 weeks ago
Lenexa, United States IMKO Full timeJob DescriptionJob DescriptionIMKO Workforce Solutions is currently seeking Customer Service Representatives for a company located in Lenexa, KS. This job is not remote.Call CenterCustomer Service detailsPay: $17.00/hr. Monday through Friday 8:00am to 4:30pmCasual office environment. Wonderful company to work for and a great environment. If you are looking...
-
Customer Service Representative
3 months ago
Lenexa, United States U-Haul Full timeLocation: 9250 Marshall Dr, Lenexa, Kansas 66215 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative- Accredo
2 weeks ago
Lenexa, United States Cigna Full timeHave you heard? Express Scripts is now part of Cigna. Together, weve got big plans. How big, you ask? We want to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health Customer Service Representative, Customer Service, Representative, Patient Care, Health, Retail, Insurance
-
Customer Service Representative
4 weeks ago
Lenexa, United States GEICO Full timeCustomer Service Representative – Lenexa, KS Salary: $20.35 per hour / $41,000 annually At GEICO, our associates are the heart of the company. We’re looking for Customer Service Representatives for our Lenexa, KS office who are driven, solution-oriented, and ready to contribute to our company’s growth. We’re seeking outstanding associates who want...
-
Customer Service Representative
4 weeks ago
Lenexa, United States Government Employees Insurance Company Full timeCustomer Service Representative – Lenexa, KS Salary: $20.35 per hour / $41,000 annually When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Lenexa, KS office. This...
-
Customer Service Representative
1 month ago
Lenexa, United States GEICO Full timeCustomer Service Representative - Lenexa, KS Salary: $20.35 per hour / $41,000 annually When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our Lenexa, KS office. This role is...
-
Service Coordination Representative
2 weeks ago
Lenexa, Kansas, United States Industrial Fumigant Company LLC Full timeCustomer Service RepresentativeJob Category: Customer Service Requisition Number: IFCI504370Job OverviewIndustrial Fumigant Company (IFC) specializes in delivering pest control solutions tailored for the commercial food sector.Under the supervision of the Customer Service Manager, the Customer Service Representative plays a vital role in engaging with...
-
Customer Service Representative
3 months ago
Lenexa, United States Smith & Loveless Full time** Smith & Loveless Inc.** ** Customer Service Representative** Lenexa, KS 66215 Then apply today and join a continually stable, successful, family-owned business with an eye toward ***Protecting water. Protecting People.*** Smith & Loveless is a design-build manufacturer of wastewater pumping systems and treatment plants for municipalities and industrial...