Receptionist

4 weeks ago

New York, United States Wasserman Full time

Wasserman is a partner to the world’s most iconic sports figures, musical artists, brands and properties. Our purpose is to transform and advance brands, businesses and careers, empowering clients to create culture and impact audiences.

Receptionist is responsible for attending to visitors and handling all inquiries over the phone and face to face. Performs all front office activities, including reception, mail, deliveries and facilities.

The Receptionist role is based in our Brooklyn, NY office.

Responsibilities:

  • Open and close the office daily.
  • Provide general administrative and clerical support as needed.
  • Directs visitors by maintaining employee and department directories.
  • Contributes to team effort by accomplishing related results as needed.
  • Reports to Office Director in LA and assists Office Manager with needed tasks.
  • Handle physical set up in conference rooms for meetings and office events in common areas.
  • Sorts, processes and distributes incoming/outgoing mail, including UPS and FedEx.
  • Welcomes visitors by greeting them, in person or on the telephone; answers or refers inquiries.
  • Maintains safe and clean reception area by complying with procedures, rules and regulations.
  • Maintains security by following procedures; monitoring online log and issuing employee security badges.
  • Responsible for answering incoming calls, routing calls promptly and correctly to the proper staff person or voicemail, and politely take messages when necessary.
  • Act as company concierge to employees that may need help with travel, supplies, meetings, etc.
  • Maintains a clean office space including stocking, cleaning and organizing kitchens, conference rooms, storage rooms, and common areas.

Requirements

  • College Degree preferred and 1-2 years of related experience.
  • Commitment to exceeding expectations of clients, visitors and fellow employees.
  • Approach all interactions with a welcoming and customer service attitude.
  • Must be reliable, punctual, with a strong attention to detail and highly organized.
  • Working knowledge of Microsoft Office.
  • Knowledge of administrative and clerical procedures.
  • Excellent in-person, phone and electronic communication skills.
  • Ability to work independently and multi-task in a fast-paced environment.
  • Service industry experience preferred.
  • Ability to practice discretion.

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