Development & Membership Associate

Found in: Talent US C2 - 1 week ago

Bozeman, United States Montana State University Full time

General Statement

The Development and Membership Associate works closely with the Director of Development and Membership and other members of the department to manage and grow a significant revenue stream at the Museum of the Rockies. In support of the Development team, the Associate carries out administrative and clerical duties and participates in benefit events. Duties and Responsibilities Support the Director of Development & Membership in encouraging donations to the museum in ways that include: logging donations into the customer relations database, preparing donor solicitation proposals and acknowledgement letters, maintaining accurate files, and writing content for public recognition of donors. Support the Membership & Annual Giving Manager by logging memberships into the customer relations management database and producing high quality customer service communications in a timely manner via mail, phone, email, or in person. Support the Membership & Annual Giving Manager and Fundraising Events Manager with logistical needs associated with strategic events that strengthen the museum community, including helping to: track RSVPs or ticket sales, process invoices for sponsors and vendors, research and acquire event supplies, and provide support for event logistics. Required Qualifications – Experience, Education, Knowledge & Skills Associate degree Demonstrated competence with the Microsoft Office Suite (Word, Excel, Outlook, Powerpoint). Interest in building competence in additional computer software programs, including a customer relations database. Demonstrated experience with attention to detail in keeping accurate records. Ability to collaborate in a team environment, prioritize multiple tasks, and meet deadlines. Preferred Qualifications – Experience, Education, Knowledge & Skills Administrative work experience in an office setting. Customer relations experience. The Successful Candidate Will Interest in supporting a non-profit educational organization and learning its business operations. Ability to multitask, be flexible, professional, and be effective adapting to changing priorities and interruptions. Have the ability and willingness for excellent communication with customers. Due to the sensitive nature of data and financial transactions, must be able to maintain confidentiality in handling information related to departmental business. Enjoy staying on task with computers and databases. Ability to remain positive during telephone and other communication with members, donors, and the general public. Position Special Requirements/Additional Information Valid State of Montana Driver’s license and an acceptable driving record. This position requires occasional early morning, late evening, or weekend support of Development and Membership events. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. This position has supervisory duties? No

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