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Manager – Global Services Group
4 months ago
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.
The Global Services Group (GSG) provides American Express’ renowned brand of customer service to consumers, merchants, and corporations. It employs 37,000+ colleagues in 22 countries delivering extraordinary customer care to Card Members and Merchants around the world, while providing world-class credit, collections and fraud services, and driving revenue growth for the company.
How will you make an impact in this role?
This Manager – Global Services Group Finance opportunity is a financial management and decision support role for two organizations: Global Real Estate and Global Supplier Management. These organizations are critical enablers for the operation and success of Global Services Group as well as American Express. To be successful, the candidate will need to collaborate with business partners to size potential risks and opportunities using data driven insights and modeling. This role will have exposure to senior leaders and will interact frequently with GSG Business Partners as well as Corporate Planning & Analysis and Business Unit CFO teams.
Build and maintain high-impact relationships with Global Real Estate and Global Supplier Management business partners. Collaborate with Finance and Business Partners in support of forecasting and results analysis Implement new tools and process improvements to enhance reporting, enable analysis, and drive automation Partnering with Business to develop recommendations, influence outcomes, and meet business objectives Cost-Benefit Analysis (CBA) in support of Real Estate deals and long-term strategy Presenting to Senior Leadership, including Business and Finance Perform ad hoc analysis leveraging Finance and GSG dataMinimum Qualifications
Bachelor’s Degree with 4+ years of experience in Finance or a relevant Analytical role Manipulates large amounts of data and generates meaningful insights Continuously questions analysis to identify and correct inconsistencies Breaks down problems and applies appropriate techniques to solve Synthesizes data and articulates key messages in an easy-to-understand story Demonstrates thought leadership and deals effectively with ambiguity Acts and leads with courage Makes decisions quickly and effectively Approaches challenges with an agile mindset Builds and leverages relationships to influence and drive results Effectively manages multiple priorities and tight deadlinesPreferred Qualifications
Skilled in Microsoft PowerPoint and Excel, with knowledge of Macros/VBA a plus Experience with Oracle Smart View, IBM TM1 Planning Analytics, and Microsoft Power BI is preferredSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities