Customer Service Representative

3 weeks ago


Mableton, United States Scott H Williams - State Farm Agent Full time
Position Overview

State Farm Insurance Agent located in Mableton, GA is seeking an outgoing, career-oriented professional to join our team. As a State Farm team member-Customer Service Representative, the ideal Candidate will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Benefits:


  • Salary plus commission/bonus
  • Health Benefits
  • Life Insurance
  • Profit Sharing
  • Paid-Time Off (vacation and personal/sick days)
  • Growth Potential/Opportunity for advancement with the Agency
Responsibilities:

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Qualifications:

  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Bilingual - Spanish preferred
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)


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