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Customer Service Representative

4 months ago

Mableton, United States Scott H Williams - State Farm Agent Full time
Job DescriptionJob DescriptionPosition Overview

State Farm Insurance Agent located in Mableton, GA is seeking an outgoing, career-oriented professional to join our team. As a State Farm team member-Customer Service Representative, the ideal Candidate will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Benefits:


  • Salary plus commission/bonus
  • Health Benefits
  • Life Insurance
  • Profit Sharing
  • Paid-Time Off (vacation and personal/sick days)
  • Growth Potential/Opportunity for advancement with the Agency
Responsibilities:

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Qualifications:

  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Bilingual - Spanish preferred
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.