Customer Success Specialist
3 weeks ago
Job Title: Customer Success Specialist FLSA Non- exempt Position Type: Full-Time Department: Customer Success Reports to: Director of Customer Success and Engagement Core Focus The Customer Success Specialist will be responsible for resolving any emerging non key account customer problems with accuracy and efficiency. This role acts as a liaison between non key account customers, Sales, Operations, Accounting, Production Art, and Design, with a primary focus on building customer relationships and issue resolution. The Customer Success Specialist will also support the market with sales related customer administrative functions. Job Description Role and Responsibilities Exceed customer expectations via responsiveness, providing updates, and resolving customer concerns Regularly exercise independent judgment and discretion when interacting with all accounts and determining customer needs Serve as support of non-key accounts via email, and phone Responsible for tracking, updating and following up on customer orders Communicate trends to sales and operations leadership Assist with new customer onboarding Provide clear, detailed briefs to internal teams around customer concerns/issues Ability to answer up to 70 calls per day (during peak season) Maintains high levels of customer satisfaction and loyalty with customers Serves as a focal point for customer services issue escalation and elevates unresolved customer issues as appropriate Key Competencies Embodies a We-vs-Me mindset and daily personifies the Boxercraft values Proven track record of exceptional performance, high productivity and meeting deadlines Outstanding customer-focused account management skills and customer support experience Proven ability to multitask and work under pressure and build ongoing relationships Strong problem solving and analytical skills to deliver customer-focused solutions Infectious sense of enthusiasm, fun, and imagination associated with a group committed to developing the best client experiences in the world Excellent analytical, communication, and partnership skills Motivated, confident, self-sufficient, goal oriented, and driven Well organized and consistently meets deadlines Positive, clear, and professional written and phone communication skills Proficient with Microsoft Office (Word, Excel, Outlook, and PowerPoint) Qualifications and Education Requirements 2 years Associate’s degree, Bachelor's degree preferred 2+ years Customer Service experience 1 - 2 yrs of Account management experience required Physical Requirements This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and filing cabinets. The position will include a possible 5-10% warehouse assistance as needed during peak season. Powered by JazzHR
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Customer Success Specialist
3 weeks ago
Mableton, United States Boxercraft Inc. Full timeJob DescriptionJob DescriptionJob Title:Customer Success Specialist FLSANon- exemptPosition Type:Full-TimeDepartment:Customer SuccessReports to:Director of Customer Success and EngagementCore FocusThe Customer Success Specialist will be responsible for resolving any emerging non key account customer problems with accuracy and efficiency. This role...
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Scanning and Imaging Specialist
3 weeks ago
Mableton, United States Access Information Management Full time**Why Access?** - Competitive Hourly Pay - $16/hr - Monday through Friday 1st shift - Medical, Dental, Vision and Life insurance - Paid Vacation, Sick and Personal days - Retirement program with company match - Company Paid Uniforms - Training and Growth opportunities **We Are Access** We are Access! We are committed to exceeding the expectations or our...
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Customer Accounts Advisor
4 weeks ago
Mableton, United States Aaron's Family of Companies Full timeCustomer Accounts Advisor Mableton, Georgia Overview A Customer Account Advisor plays a key role in assisting the Customer Accounts Department with lease agreement renewals. In this role you will also support the overall needs of the store by assisting other team members. You will have direct contact with customers and will act as a...
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Patient Financial Services Specialist
2 weeks ago
Mableton, United States Benevis Corporate Office - a Benevis company Full timeOverview: Patient Financial Services Specialist - Bilingual Benevis LLC. - ATL, GA Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives...
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Mental Health Specialist
1 month ago
Mableton, United States Girl Scouts of Greater Atlanta Full timeJob DetailsJob Location CTR - Camp Timber Ridge - Mableton, GA Position Type Seasonal Education Level 4 Year Degree Job Category Camp Description Our Mental Health Specialist oversees our camper care program. Girl Scout camp is known for exceptional camper care, and it begins with a knowledgeable, friendly and passionate mental health specialist (MHS)....
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Mental Health Specialist
4 weeks ago
Mableton, United States Girl Scouts of Greater Atlanta Full timeJob DetailsJob Location CTR - Camp Timber Ridge - Mableton, GA Position Type Seasonal Education Level 4 Year Degree Job Category Camp Description Our Mental Health Specialist oversees our camper care program. Girl Scout camp is known for exceptional camper care, and it begins with a knowledgeable, friendly and passionate mental health specialist (MHS)....
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Mental Health Specialist
4 weeks ago
Mableton, United States Girl Scouts of Greater Atlanta Full timeJob DetailsJob Location CTR - Camp Timber Ridge - Mableton, GA Position Type Seasonal Education Level 4 Year Degree Job Category Camp Description Our Mental Health Specialist oversees our camper care program. Girl Scout camp is known for exceptional camper care, and it begins with a knowledgeable, friendly and passionate mental health specialist (MHS)....
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Patient Financial Services Specialist
4 weeks ago
Mableton, United States Benevis Corporate Office - a Benevis company Full timeOverview: Patient Financial Services Specialist - Bilingual Benevis LLC. - ATL, GA Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives...
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Record Center-Transportation Specialist
2 weeks ago
Mableton, United States Access Information Management Full timeJOB SUMMARY The Transportation/Record Center Specialist (TS/RCS) is a hybrid role at Access that is responsible for the safe and legal driving of Access vehicles and coordinating the delivery and pick up of critical client documents & media in a timely, courteous, and professional manner. When not driving to and from client sites, the TS/RCS also serves...
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Life Insurance Position
4 weeks ago
Mableton, United States Scott H Williams - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Life Insurance Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...
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Account Representative
2 weeks ago
Mableton, United States Scott H Williams - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewThis is a tremendous opportunity for a results-oriented individual to join a winning team with a phenomenal company. We are a State Farm Insurance Agency who prides itself on conducting needs based conversations with our customers so that we can customize insurance and financial services to meet their individual...
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Insurance Account Position
1 month ago
Mableton, United States Gus Gordy - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Free food & snacksPaid time offTraining & developmentROLE DESCRIPTION:As a Insurance Account Position - State Farm Agent Team Member with Gus Gordy - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail,...
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Account Representative
2 weeks ago
Mableton, United States Scott H Williams - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewThis is a tremendous opportunity for a results-oriented individual to join a winning team with a phenomenal company. We are a State Farm Insurance Agency who prides itself on conducting needs based conversations with our customers so that we can customize insurance and financial services to meet their individual...
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Retail Associate
4 weeks ago
Mableton, United States Ross Stores Full timeRetail Associate-(24738000PL0124) Description GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice...
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Retail Associate
1 month ago
Mableton, United States Ross Stores Full timeRetail Associate-(24738000PL0124) Description GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice...
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Account Representative
2 weeks ago
Mableton, United States Scott H Williams - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesUse a...
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Account Representative
1 month ago
Mableton, United States Scott H Williams - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesUse a...
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Insurance and Financial Services Position
1 month ago
Mableton, United States Gus Gordy - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Free food & snacksPaid time offTraining & development Position OverviewState Farm Insurance Agent located in Mableton, GA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Gus Gordy - State Farm Agent, you will build and develop customer relationships within the...
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Account Manager
1 month ago
Mableton, United States Gus Gordy - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Paid time offTraining & developmentFree food & snacks Position OverviewState Farm Insurance Agent located in Mableton, GA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Gus Gordy - State Farm Agent, you will build and develop customer relationships within the...
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Generator Field Service Technician
2 weeks ago
Mableton, United States Prime Power Services, Inc. Full timeSupercharge Your Career as a Generator Field Service TechnicianImagine a career that takes you to varied customer sites, where your expertise is needed the most. As a natural troubleshooter, you are the embodiment of mechanical and electrical proficiency, possessing a deep knowledge of diesel and natural gas generator sets and their associated fuel systems....
