Community Manager

2 weeks ago


Brooklyn, United States mllnnl Full time
Job Description

  • Actively monitor and manage discussions, mentions, and trends within online communities
  • Support email responses and communication as requested
  • Engage with online community and respond to comments and requests on TikTok, Facebook, Instagram and Twitter (within a timely fashion)
  • Determine best responses based on messaging matrix, and assure social channels remain aligned with current brand messaging, look and feel
  • Escalate any concerns from the community immediately and continuously relay community feedback 

Qualifications

  • You are a rockstar… with 1+ years of relevant experience
  • You are an expert in social media (TikTok, Facebook, Instagram)
  • You have a flexible schedule, able to commit 8+ hours of work each week
  • You are reliable, confident and an effective communicator
  • You are organized, with strong attention to detail and time management skills
  • You are resilient and positive in difficult situations


Additional Information

All your information will be kept confidential according to EEO guidelines.


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