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Assistant Service Manager

4 months ago

Boston, United States Dorset County Hospital NHS Foundation Trust Full time

Job summary

Assistant Service Manager Orthodontics (Dorset)

Head and Neck and Specialist Medicine

Family and Surgical Services Division

An exciting opportunity has arisen for an Assistant Service Manager within the Head & Neck and Specialist Medicine care group within the Family and Surgery Division at Dorset County Hospital. This post will act as lead operational role for the Dorset wide Orthodontics service at DCH and UHD.

Applicants will be expected to work with a wide variety of health care professionals across the division and wider trusts at DCH and UHD, be enthusiastic, motivated and with a passion for service development.

Dorset County Hospital is located just a few miles from the Jurassic coastline, some of the best in the country, it's a great place to live and a great place to work. The role will also require the successful applicant to also work at University Hospital Dorset. In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you'll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we're also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

Main duties of the job

Focus on the implementation of the One Dorset Orthodontic Service, which will require understanding and experience of transformation and service improvement.

To provide leadership and day to day management focusing on the delivery of services in the Orthodontic service across Dorset County Hospital and the University Hospital Dorset site.

To provide line management to medical and administrative staff within the care group at DCH and support at UHD.

To work collaboratively with the Orthodontic team at both Dorset County Hospital and University Hospital Dorset.

To specifically improve the quality of care provided to Orthodontic service at both sites.

Develop and maintain standards of the quality of care in line with national performance targets and trust initiatives and polices.

To work with and support the Deputy Divisional Director of Operations, Clinical Leads, Divisional Director of Operations, Divisional Director, Managers and Heads of Service across both organisations to provide cohesive management team for the service.

About us

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

Job description

Job responsibilities

Please see Job description and Person Spec for further details and responsibilities.

Visits prior to interview are encouraged. Where this is not logistically possible a telephone discussion can be arranged.

Person Specification

Education

Essential

Masters or equivalent management qualifications Specialist knowledge to post registration/graduate diploma level

Experience

Essential

Significant and recent operational middle management experience involving budgetary, staff and service management in an acute hospital setting Experience in the management and delivery of significant organisational change programmes Evidence of experience in developing and implementing service/business planning

Desirable

Experience of project management or work where specific time-limited objectives must be achieved

Skills

Essential

Leadership skills demonstrating ability to influence and negotiate successful outcomes Ability to identify and apply at all levels appropriate and responsive communication mechanisms Proven ability to manage and work effectively as part of multidisciplinary team Able to demonstrate innovation with strong analytical skills Proven ability to manage within agreed resources

Desirable

Evidence of continuous personal development Able to demonstrate knowledge of Information Governance