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Manager

4 months ago

Surprise, United States Brookhaven Assisted Living by Majestic Residences Full time
Benefits/Perks
  • Competitive wages
  • Amazing opportunities for career progression
  • Medical, dental, and vision insurance for eligible team members?
  • Voluntary life, AD&D, and disability benefits for eligible team members
  • PTO and paid sick leave benefit offerings for full-time employees (or as required by the state for part-time employees)
  • Employee referral bonus
  • Positive work environment
  • Team member rewards and appreciation parties

Company Overview
  • Majestic Residences is the Nation's #1 Choice for Residential Assisted Living 
  • Culture. Majestic Residences' culture is like no other.  Our Resident Ambassadors and team members are at the core of that culture. 
  • Majestic Residences H.O.M.E. care values. 
  • Our employees are at the heart of everything we accomplish as a company, and we owe a large part of any success we obtain to them.  Thank you for considering joining our Team.

Job Summary
Majestic Residences is looking for a fun and energetic Manager to join our amazing team. The Administrative team is responsible for the oversight and daily operations of our residential assisted living homes. 

Managers will plan, direct, market, coordinate, and supervise the delivery of care required for residents of Majestic Residences Assisted Living and Memory Support Services. The manager is responsible for achieving and maintaining quality care and service to residents while ensuring compliance with all regulatory requirements. The manger works with the owner to ensure all departments (F&B, maintenance, housekeeping, concierge, and activities) work in conjunction with one another. Is the direct manager for the caregiver staff. 

Responsibilities 
  • Manage staff – including hiring, supervision, training, evaluating, discipline, and termination. Ensure staffing levels are accurate and appropriate for the level of resident care required. Ensure all caregivers and other employees who are in contact with assisted living and memory support residents receive the required certifications/training upon hire and throughout employment per regulatory guidelines.
  • Financial - Oversee budgetary process including budget development, review of financials, and ensure capital equipment and supplies are maintained for operation. Analyze expenditures and make recommendations to senior management to ensure the overall efficient operation of the assisted living and memory support component of the facility.
  • Facility - Ensure federal and state compliance with the facility which may include property/equipment inspection. Work with appropriate regulatory agencies to establish and maintain licensing, policies, and procedures and needed approvals.
  • Residents - Meet with residents and families to ensure the quality of care. May require troubleshooting issues or incidents. Maintain relationships with residents and family members to ensure overall satisfaction and make recommendations for improvements to programs and policies.
  • Resident Interaction – Daily interaction with residents. May involve personal care such as providing assistance with dressing, showering, toileting, checking vital signs, and other activities for daily living (ADL). Meets with new residents; participates in resident functions, as appropriate; may respond to resident emergencies or be the contact person for emergency situations. Is the first point of contact with new residents to establish weekly cleaning day, shower schedule, preferences for meals laundry, etc., and to determine overall individual care (service) plan.

Qualifications
  • Passion for working with Seniors
  • Manager’s license/certification per state requirements
  • Prior General Manager, Executive Director, or Administrator experience within the healthcare industry preferred
  • LPN/LVN/RN license (preferred)
  • Must be able to speak English.
  • Willing to complete a background check
  • Aptitude for analytical thinking, capable of creative solutions to solve problems thoroughly and rapidly
  • Impeccable organizational skills and leadership abilities
  • Previous management experience including hiring, coaching, performance management, daily operations supervision, and discipline
  • Ability to relate well to residents and their families
  • Dedicated to and passion to serve seniors with excellent customer service skills
  • Demonstrate exemplary attitude, work ethic, and flexibility to perform various duties in service to the residents
  • Must have the ability to use own judgment and initiate daily activities


All Majestic Residences are independently owned and operated working under a franchise licensing agreement with Majestic Residences, LLC.