Assistant Manager
7 months ago
Hours: Minimum 32-hour workweek required; days and hours vary
Reports to: Restaurant Manager / Director of Operations
Pay Status: Full time; Hourly pay rate
Objective: To run a successful, profitable restaurant operation while upholding Subway, DSI and
Board of Health standards in the manager’s absence.
POSITION PURPOSE:
Uphold and enforce Subway standards as well as DSI policies/procedures; maintain operational
excellence; follow-up training and further development of staff; supportive of market business plans;
understanding of restaurant’s financial performance.
MAJOR AREAS OF RESPONSIBILITY:
- Sales/Guest Service
- Operations
- Personnel
Sales/Guest Service
- Meet or exceed budgeted sales goals through:
- Performing and training exceptional guest service
- Keeping a clean, bright store – manage through cleaning list
- Serving the highest quality product:
- Ensure all products meet food safety specifications
- Ensure all incoming product is to Subway specifications
- Ensure all product preparation is to specifications
- Ensure sandwich and salad preparation is to specifications
- Working with advertising and marketing representatives on LSM
Operations
- Manage the restaurant with the Subway Operations Manual as guideline
- Utilize all charts that are in place
- Control all costs through daily/weekly paperwork and tracking sheets
- Attend mandatory staff meetings to keep all employees informed and involved
- Work varied shifts to have a complete understanding of your restaurant and to improve daily operations
- Ensure all files are complete and up-to-date, and confidentiality is maintained
- Teach preventive maintenance and ensure all equipment is in good working condition
- Perform banking duties in manager’s absence or upon request by Manager or Supervisor:
- Must provide your own motor vehicle transportation
- Must provide proof of current motor vehicle insurance
- Must possess current valid Arizona driver’s license
- Check restaurant mail box in manager’s absence or upon request by Manager or Supervisor
- Ability to use POS cash register system, bread oven, manual tomato and vegetable slicers, knives, mop and mop bucket/wringer combination
Personnel
- Staff restaurant properly to provide excellent guest service
- Understanding of hiring employees that meet DSI guidelines
- Knowledge of DSI new hire orientation policy and time record procedures
- Train all employees to DSI guidelines and expectations; continuous follow-up
- Provide feedback to Restaurant Manager for employee performance evaluations and/or wage reviews
- Participate with Restaurant Manager in the appropriate discipline of employees, being consistent and using DSI guidelines
- Support and enforce all Subway and DSI policies/procedures
PREREQUISITES:
- Food safety training and ServSafe certification (if applicable)
- University of Subway certification
- Management training and certification as required by DSI and Subway Corporate
- Must work shifts opposite Restaurant Manager
- Frequent to continuous standing, bending, walking, carrying – climbing on occasion
- Ability to lift a minimum of 10 pounds regularly and up to 50 pounds occasionally
- Regular and predictable attendance is essential
- Assume the position of Restaurant Manager as required
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