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Communications Manager

2 months ago

Philadelphia, United States City of Philadelphia Full time
Job Description

Position Summary

The Communications Manager will lead day-to-day communications for the Managing Director’s Office of Transportation, Infrastructure, and Sustainability (OTIS) and will be responsible for working with OTIS leadership to develop and implement the communications strategy for the organization.

Essential Functions

Communications Management for OTIS

Create and implement a communications strategy for OTIS, highlighting the important work and projects of OTIS and its partner agencies. Handle day-to-day communications responsibilities for Office of Complete Streets, grants group, Infrastructure Solutions Team, and other OTIS initiatives. Represent OTIS and participate in citywide communications coordination meetings with Mayor’s Office of Communications, Managing Director’s Office, 3-1-1, social media working groups, assisting with citywide public relations as needed. Coordinate with public affairs and communications staff in Streets, Water, and Sustainability on joint projects and initiatives. Assist during crisis communications. Primary City point of contact with communications teams from partners including Bicycle Transit Systems, SEPTA, DVRPC, and PennDOT. Collaborate on press conferences, press releases, blog posts, social media, and launch events. Build strong agency and community relationships and seek opportunities to create long-lasting, reciprocal, and open partnerships. Coordinate with the Director of the Office of Complete Streets and staff to prepare and implement project communications Coordinate with the Vision Zero Program team on Safe-Routes-to-School communications and Vision Zero communications and marketing. Coordinate with the Indego Program Manager on Indego marketing and events and Better Bike Share Partnership communications.

Grant funded project communications

Prepare and implement communications strategies for federal (Bi-partisan Infrastructure Law) and state grant announcements, working with the Director of Federal Infrastructure Strategy and Transportation Grants Manager. Plan press conferences and other communication strategies for ground breakings and ribbon cuttings for federal and state funded infrastructure projects. Liaise with communications teams from elected officials offices on press conferences and launch events

Media relations and events

Organize and represent OTIS at press events with partner departments, agencies, and organizations. Cultivate and maintain relationships with reporters; respond to media requests and proactively pitch stories. Track, review, and report on media coverage. Write press releases, blogs, and talking points about OTIS initiatives.

Digital Communications

Develop social media toolkits for community and agency stakeholders. Manage social media strategy and implementation in coordination with OTIS initiatives – BIL, Vision Zero, Indego and others. Analyze and create reports based on social media and ad campaign metrics.

Maintain webpages on and act as OTIS main point of contact for City web development team.

Competencies, Knowledge, Skills and Abilities

Ability to develop press releases, media alerts, Q&A, talking points, and other media materials Experience organizing press events, including, but not limited to press conferences and media briefings Excellent written and verbal communication skills Strong administrative skills and ability to prioritize multiple tasks across portfolio of work Experience with website management and Wordpress Proficient in Microsoft Office programs, especially Outlook, Teams, Word, Excel, PowerPoint Proficient in social media management and managing platforms such as Twitter, Facebook, and Instagram Experience creating digital graphics and designing print materials Experience using communications and design tools, such as MailChimp, Canva, Adobe Creative Suite, etc. Ability to conduct outreach to diverse community groups and deliver public-facing presentations Ability to work in a fast-paced environment and meet tight deadlines Excellent self-direction and the ability to take ownership and see responsibilities through to completion Ability to establish and foster relationships with cross-sector partners and to work as part of a collaborative team Available to work nights and weekends as needed Second language a plus

Qualifications

Required:

A bachelor's degree from an accredited college or university. Optimal candidate has a degree in Communications, Marketing, or a related field. Five or more years of experience in the field of communications.

Desirable

Experience and interest of transportation, infrastructure, and government.