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Community Manager

3 months ago

Philadelphia, United States Quaker City Mercantile Full time

Job Title: Community Manager


Philadelphia-based creative agency is looking for a highly skilled and motivated Social Media Community Manager to join our team. In this role, you will be crucial in building and maintaining our brand's online presence and engaging with our community across various social media platforms. Your responsibilities will include implementing effective strategies to enhance our brand's visibility, engaging with our audience, and fostering a positive and thriving online community. If you have a passion for social media, excellent communication skills, and a creative mindset, we encourage you to apply.


Responsibilities:


  • Work directly with the social media manager/strategist to facilitate and execute daily tasks and responsibilities. 
  • Contribute to thoughtful and successful social media strategies based on client needs and broader marketing initiatives.
  • Support in curation of multiple content calendars for a range of clients.
  • Display an immersive understanding of brand tone of voice and ability to pen social copy accordingly, for organic, paid, and community management purposes.
  • Daily posting, monitoring and engagement of social media platforms for a range of clients.
  • Project manage client requests in a timely fashion.
  • Liaise with the account and creative teams to brief social media and digital creative for a range of executions.
  • Collaborate with other teams to gather feedback, identify opportunities, and share insights from the community.
  • Identify user generated content for cross-posting opportunities.
  • Assist in the production of brand photo shoots, advising on shot lists, specs, etc. as it relates to social media best practice.
  • Own the process of social channel updates to ensure searchability and adherence to best practice specifications as platforms evolve.
  • Stay abreast of industry news/updates to ensure all brands and channels are optimized.
  • Continue to monitor the social landscape for trends and opportunities our clients can capitalize on within their own social media content or strategies.
  • Advise on keywords and search terms, as well as paid audience building, and in some instances, execute small paid campaigns across Facebook and Instagram.

 

Requirements:

 

  • 1 year + social media experience in an agency or corporate setting.
  • Expert knowledge of Facebook, Instagram, X, YouTube, and Pinterest, as well as emerging platforms.
  • Proven self-starter that’s comfortable with a fast-paced environment, with ability to juggle multiple tasks under tight deadlines.
  • Strong communications and presentation skills and proven ability to own and manage tasks directly with client teams.
  • Familiarity with Meta Business Manager, Ads Manager, as well as third-party platforms such as Sprout Social or Sprinklr.
  • Strong copywriting skills and proven ability to take on a brand tone of voice.
  • Demonstrated ability to compile, analyze, and present social performance metrics, as well as form actionable items for continued optimization.
  • Passion for social media and digital marketing with a keen eye for trends.
  • Experience working within a project management system is a plus.