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Community Manager

3 months ago

Philadelphia, United States Keller Augusta Full time

Company Description:

As a Nashville-based real estate developer, our client is fueled by their collective team across the country. Nationally notable and consistently successful, the firm is a privately held, full-service real estate development company reimagining the industry. Whether it’s an apartment home or a master-planned neighborhood, their approach remains rooted in principles of craftsmanship and beauty.


Summary Description:

The Community Manager is responsible for administrating services to the firms’ customers, including residents, builders, Resident Advisory Committee (RAC) and Board of Directors by effective management of vendor contracts, efficient fiscal management, effectual project management, and enforcement of policies in accordance with governing documents for respective communities.


Position Overview:

  • Drive the unit absorption by setting leasing goals, directing marketing activities, maintaining target occupancy, and establishing lease terms.
  • Responsible for profit and loss of the property and oversight of all aspects of property operations, lease-up management, and stabilized asset management.
  • Prepare budgets, maintain property, and set rental rates.
  • Hire, manage, motivate, and develop staff.
  • Direct property operations and staff in the most cost-effective manner.
  • Work closely with construction and development to address any development issues.
  • Responsible for preparation of detailed weekly, monthly, and quarterly financial analysis on asset performance.
  • Responsibility for competitive project and market knowledge through independently surveying the competitive projects.
  • Maintain compliance with company policies and procedures.
  • Supervise rent collection, rent ledgers, bank deposits, and petty cash, pursue delinquent rents and evictions and provide appropriate information to collection company.
  • Supervise resident relations and enforce all community rules and regulations.
  • Supervise and direct maintenance staff, repairs, preventative maintenance, and improvements, landscaping, and tenant space oversight.
  • Manage various operational aspects of commercial and office tenants on the property.
  • Build and maintain an exciting resident activity program.
  • Manage a diverse team of individuals and tasks related to the normal operations of a market rate multifamily community.
  • Remain actively involved in industry associations.


Qualifications:

  • Strong working knowledge of Microsoft Office.
  • Ability to keep sensitive information highly confidential
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person.
  • Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion.
  • Ability to work independently, prioritize work and ask for further clarification when necessary.
  • Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.
  • High school diploma or equivalent
  • 3-5 years’ experience in property management
  • 6 years’ experience in manager role
  • Fair housing training
  • Bachelor’s degree in related field
  • YARDI property management software
  • Lease-up and mixed-use experience